Diễn đàn hỗ trợ Firefox

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has something to do with profile. I don't care what it has to do with, I want it to go away. I went to about:config and set browser.profiles.enabled to false, but every time I restart Firefox, it apparently gets set to true again.

There is no reason for Firefox to have forced this visual change on users. How do I make the gear go away permanently? The gear goes or Firefox gets uninstalled and I'll go back to Chrome.

Since the 145.0.2 update web pages are loading very sloooooooow. Also, images are loading very slowly, if they load at all. At the start pages would not load at all then about a week they started loading but very slow as mentioned. Any ideas/help will be very much appreciated. I am using Windows 11.

georgiasown.org does not fully function in firefox browser. The website opens but some of the graphics are missing and when I click on Log In nothing happens. This started about two weeks ago. Have been daily going to this website for over 10 years in the Firefox browser. I do not have this issue when using Microsoft Edge browser.

Don Ware waredew@netscape.net

FF 145.0.2 (64 bit) canonical-002 - 1.0 running on Kubuntu 25.10 has suddenly started locking up completely after a minute or so with an "unresponsive". As I have just put in the crash reporter: "I haven't had problems with FF before but just possible that this relates to my growing problems with Thunderbird see https://support.mozilla.org/en-US/questions/1551791. I putting a question in Mozill Support about trying to keep my tabs and perhaps groups before doing a complete reinstall." So my questions here are:

• I am planning to to a complete clean reinstallation from snap but is there a better (more stable) installation?
• either snap specific or generically: is there a way I can find the open tab list from the debris of this snap installation (and perhaps the groups but that's less important)?

TIA,

Chris

I am on a Windows 11 machine. Lastpass extension for the Firefox browser does not maintain my vault data. I have to refresh each time I go into the browser. This just started a couple of days ago. Perhaps after installing a new Tmobile gateway? Ideas on how to address/fix?

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. It was way better than without it. Any way I can get it back?

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

On this page https://www.apc.org/en/project/member-engagement-and-travel-fund the first section of text is missed out from reader view - so that the text starts half way through the article. I understand the table will be ignored - and the internal table of contents links at the very top, but there is a paragraph in between those things that is being ignored entirely. The normal text parts should all be included for the article to make sense.

I have tried changing the markup so the paragraph was not inside the same div as the table or table of contents but this does not seem to make any difference.

Google chrome reader view handles the page fine.

Any tips no how to change markup to avoid this or is there a way to fix it?

Bonjour, Sur mon P.C, il est impossible d'avoir ma position, votre logiciel me situe à Laval, alors que j'habite Saint-Etienne, du coup, il m'est impossible de regarder aucun site marchand style brico-dépôt ou autre puisqu'il me situe au mauvais endroit. Auriez-vous une solution à me proposer, d'avance merci.