Diễn đàn hỗ trợ Firefox

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down my system or makes switching between tabs laggy.

Is this normal behavior, or is there a way to reduce Firefox’s RAM usage without losing performance? Are there specific settings, add-ons, or troubleshooting steps I should try?

Thanks in advance!

Hi, when I use YouTube.com and i find this on "https://www.youtube.com/results?search_query=blue+connection+touch+the+sky" I get this popup message ""This page is slowing down Firefox",etc.etc. What happened to the browser? Thanks!

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Im using Windows 10 Pro 64 bit on a Asus laptop with 32GB RAM in it and a i9-9980HK @ 2.40GHz. It has a GeForce RTX 2060 graphics card in it with 6GB memory. I use it for work and need to have multiple tabs open at a time as a result. I always have at least 4 tabs and can sometimes get up to around 10. I also have Zoom running as well.

I keep seeing a ton of Firefox processes open when I look at Task Manager. Attached is a screenshot I just took with 7 tabs open. It shows 34 processes in the first clump with more open outside of that one.

I unchecked Use recommended performance settings and checked Use hardware acceleration when available but all that did is lower the amount of RAM being used by 100MB. I have 2 extensions enabled in Firefox, AdBlocker for YouTube and AdBlocker Ultimate. They have never been a problem before. This lag and massive overusage of RAM has only started in the last couple of weeks.

Anyone know why this is happening or how to reduce how much RAM Firefox is using? I like this browser and would have to have to switch to another one. Thanks in advance.

A couple days ago, some weird issues have started:

• All my bookmarks are gone
• Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
• Similarly, right clicking to open a menu (such as "Save Image") also does not work
• Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Several weeks ago Firefox worked normally for me. I left for most of the day and when I got home Firefox no longer worked at all. Everything on my home page was gone and when I typed in websites - such as my e-mail program or Facebook, nothing ever came up. I'm not super browser savvy, but I opened the menu and under help was "trouble shooting mode". I didn't know what that was but figured nothing much more could go wrong with Firefox, so I chose that. I had to rebuild the websites I had in a row on the middle of the page. I didn't lose bookmarks, but everything else was different. So I left it that way.

Earlier today, Firefox wanted me to do another update. I thought maybe by agreeing to that, things might return to normal. Noooooooo. It's no better whatever. Now I don't know how to get out of troubleshooting mode to know if anything will work normally again.

I am seriously considering switching browsers, but I have a LOT of stuff bookmarked and that would be very intensive to build all those book marks in another browser.

im using firefox on ubuntu, version 139.0.4. when i browse the internet using firefox, every some time the toolbar and the search bar "freeze" - i am unable to click anything, from the url, to any of the buttons. it takes up to like 1/2 minutes for the search bar and the toolbar to work again. i never had this issue before, neither on ubuntu (and other linux distributions), nor on windows...

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Firefox occasionally stalls during a page load or refresh. A quit/start sequence of Firefox resolves the stall without further action. Is there a key sequence that invokes a restart: Firefox 140.0.2 (aarch64), MacOS 15.5 (24F74)

I am using a new Windows 11 computer. I use Firefox for almost everything. But it opens many processes and it very quickly gets to the point where anything I do causes a hang. If I am listening to music or a podcast it pauses and buzzes. This AM I turned on the computer and opened Firefox, without reopening an old session. I had open two windows with two tabs in each window. Using Windows Task Manager I determined that Firefox has twenty-one processes open. Some of them have the efficiency leaf and some do not. I do not use an Add-On manager, but use MalWareBytes for a VPN and protection. Please help.

Greetings...

I have noticed in my Windows 10 Task Manager that Firefox has an excessive number of processes active when Firefox is started with only one empty tab. By excessive, I found eleven (11) Firefox processes today, and I have yet to even start using Firefox.

I have only a simple Theme enabled and no Extensions enabled in my Firefox. I have tried deselection of the "Use recommended performance settings" but this does not appear to help. Disablement of my Theme increased the number of Firefox processes.

Any idea how I can significantly reduce the number of Firefox processes that appear in my Task Manager when I use Firefox? I really prefer to use Firefox as my go-to web browser, but lately it has become troublesome at times.

Thank you in advance for your help with the above problem. Take care...

...ted

Bug Report for Mozilla Team: When you open a Gmail PDF In another window, the zoom setting has a bad response, with much delay, I inform you of this Bug So you can fix it, thank you very much.

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

What's wrong with the new release?

Today i decided try the new firefox(140) since it's going to be ESR, but i'm getting hot-fan from a couple of tabs (particularly video streams). Second it's slower and seems to have 4second delay for shutdown..

The laptop is running linux mint with intel i5 (11th), tigerlake (iris xe) gpu. It might not be newest, but it shouldn't have a problem with regular web browsing.

Is it a bug? like it's not maxing my ram or cpu during use.

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?" I am on my email or reading an article on my email and it goes blank. Also, I get "Restore session or start new session." The only way I can get to start my computer ( getting the password box ) is if I do Control Alt Delete many times.

Very Frustrating indeed!

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.