Diễn đàn hỗ trợ Firefox

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

Every other day, I open FireFox and may get the following error: XULRunner - This profile was last used with a newer version of this application. Please create a new profile. Also, this error may come up while I already have had FireFox open for a while. Once this error comes up, I check the version, and sometimes the version is older than what it was, meaning, FireFox reverted back to an older version on it's own. I created a new profile, but the error comes back. I removed FireFox and all folders, and the error still comes back. There is nothing I can do to stop the error from showing up again. See attached images. I am on Windows 11 23H2, all windows updates caught up, and the current FireFox browser version is 138.03.

When I'm on a website and click on a link to open in a new tab, the new tab option does not show. The open a new window shows. The options should show in the order of open a new tap on top, followed by open a new window. This only happens when the link shows above two third's of the page. If the link is on the bottom third of the page the option for open a new tab shows above the open a new window. When on a web page I can't scroll down if the link is above two thirds of the page (at the top two thirds of the page). This has been happening through Firefox updates that don't correct this issue.

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

I ran into a glitch in another program, and as part of trying to fix it I rebooted my computer. On doing so, I find that the VAST majority of the tabs I had open in my main browsing window have disappeared - some of them out of tab groups I'd created to avoid losing the tabs in question. Neither tab history nor browser history show the missing tabs.

What gives?! Is there any way to restore the window as I had it, say, yesterday?

Firefox no longer works with my Century Link webmail account. I can get to webmail using other browsers, but I prefer to stay with Firefox. I just checked my Firefox updates and I am up to date. Any ideas? Bob

Hi, I've been involved in IT for many years but have stuck an issue I'm unable to resolve. As a search engine I like to use www.google.com.au which works fine until I log into my Google account. Once I'm logged in to my account the home page reverts to www.google.com and I'm unable to add the .au. I've confirmed it happening on three different machines over the past couple of days. If I use Edge, Chrome or Brave, the problem does not arise, so I must conclude there is an issue somewhere within Firefox. Any help would be greatly appreciated Many Thanks Phil

This [redacted] website

https://support.mozilla.org/en-US/kb/add-on-badges?utm_content=promoted-addon-badge&utm_medium=referral&utm_source=addons.mozilla.org

keep interfering with me adding extensions

How do I get rid of it?

Https:// does not show. every time I get an update something changes when I start. Unable to pull up Rumble, Beforeitsnews, amg-news. This started sometime yesterday. Please advise. To be clear, Windows 11 was installed, it started issues then. Just so you know, I am totally clueless with setting up computers

Look at the screen shots, a picture is worth a thousand words. I've tried numerous times to find an ad blocker in use but can't find one. prime video doesn't like firefox either for some reason but it is up to date. signing into ring is an issue unless I go into safe mode. There has been more but those are the ones I can remember at the moment. I've already spent countless hours trying to fix issues because I like Firefox but no longer. If you cna't fix the bugs I'm out of patience, I'll be looking for another browser.

Hi, In the last hour FF has stopped working completely. I made the mistake of using Ccleaner, which is probably the problem, I haven't had issues cleaning before, though I usually check the registry before deleting and don't recall seeing any entry for Mozilla (I may be wrong, though).

Firefox was working fine a couple of hours ago, but now it won't open at all, except in admin mode and then it won't open any links or tabs, not even settings. I've uninstalled FF, deleted the folder in the Programs folder, and reinstalled it from scratch, but there is no change (the one difference is that it wouldn't open in Admin after before I reinstalled it). Waterfox doesn't open either, but Thunderbird seems to work with no problems.

Thanks, Matt

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?