Firefox Sync wiped all data after reinstalling Windows - didn't delete anything manually

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone an… (xem thêm)

After Windows crashed, I installed a new system and logged into Firefox using my account. But all my history, passwords, bookmarks were erased. I also went to my phone and everything was gone. I didn't erase anything myself. Is there any way to restore the previous state of the account? Are there any backups on the Firefox Sync server?

Được hỏi bởi easu228 12 giờ trước

Lần cuối trả lời bởi Paul 35 phút trước

forget password

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; … (xem thêm)

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Được hỏi bởi Pierre Ribo 5 giờ trước

Lần cuối trả lời bởi Paul 36 phút trước

Facebook calling does not work

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop The issue that I'm… (xem thêm)

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop


The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.


I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

Được hỏi bởi Ggidaho321 14 giờ trước

Lần cuối trả lời bởi Denys 53 phút trước

Firefox 140.0.4 (64-bit), not rendering html: need to open in troubleshooting mode

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mo… (xem thêm)

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

Được hỏi bởi David Takahashi 14 giờ trước

Lần cuối trả lời bởi Denys 1 giờ trước

Failed connection within website

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your p… (xem thêm)

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your printify product. For some reason it does not seem to work within Firefox. I can get it to work within chrome, but not firefox. Feel free to contact me and help me figure it out. The pop up allows me to enter credentials, but not connect and download to printify.

Được hỏi bởi Stapuff 14 giờ trước

Lần cuối trả lời bởi Denys 1 giờ trước

Fix video down helper fix it it's unstable it does not work most of the time I can't be the only one who was complaining about this

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you w… (xem thêm)

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you want fix this thing

Được hỏi bởi George 9 giờ trước

Lần cuối trả lời bởi Denys 1 giờ trước

Firefox doesn't launch with previously used windows and tabs if you closed the window while having a private window open

Version 140.0.4 (64-bit) As the title states, if you have a private window open and you close your main (non-private) window and attempt to relaunch Firefox (mine is at … (xem thêm)

Version 140.0.4 (64-bit)

As the title states, if you have a private window open and you close your main (non-private) window and attempt to relaunch Firefox (mine is at the taskbar) you will then encounter a window with none of the previously opened tabs and simply a single fresh tab. This is despite having the setting to continue browsing where I left off in the settings ("Open previous windows and tabs") enabled. Luckily the lost window can be recovered by going to History -> Recently closed windows -> "___tab names____"

Được hỏi bởi C.Rob123 1 giờ trước

Lần cuối trả lời bởi Denys 1 giờ trước

Is there a way to have the "X" button we used to have that used to cancel loading the page? It was next to the home page button and the refresh button

I just want the "X" button that used to be next to refresh page button or at least the option to enable it in the settings and to have it. If there is such a setting, ple… (xem thêm)

I just want the "X" button that used to be next to refresh page button or at least the option to enable it in the settings and to have it. If there is such a setting, please someone navigate me to it.

Được hỏi bởi marioiii 1 ngày trước

Lần cuối trả lời bởi Ed 4 giờ trước

website not opening

I wanted to open www.wattpad.com ,but firefox is not reaching the web i request u to resolve this problem as soon as possible … (xem thêm)

I wanted to open www.wattpad.com ,but firefox is not reaching the web i request u to resolve this problem as soon as possible

Được hỏi bởi masooma_xaidi 20 giờ trước

Lần cuối trả lời bởi Ed 4 giờ trước

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (xem thêm)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Được hỏi bởi mxereas 2 ngày trước

Lần cuối trả lời bởi jonzn4SUSE 11 giờ trước

The extension doesn't work, only in Firefox.

Audio Equalizer and Amplifier(https://addons.mozilla.org/ru/firefox/addon/audio-equalizer-and-amplifier/) extension on Yandex Music(https://music.yandex.ru/) doesn't work… (xem thêm)

Audio Equalizer and Amplifier(https://addons.mozilla.org/ru/firefox/addon/audio-equalizer-and-amplifier/) extension on Yandex Music(https://music.yandex.ru/) doesn't work, which was noticed only in Firefox. In other browsers, it worked correctly and without any problems, I don't understand what the problem is. PC rebooted, browser restarted, the extension uninstalled and installed again. How can this be fixed? The extension worked correctly in Chrome and Edge.

Được hỏi bởi Sford 1 ngày trước

Lần cuối trả lời bởi jonzn4SUSE 11 giờ trước

Microsoft Hotmail no longer working on Firefox.

For the past several days, I can no longer access my two hotmail.com email pages. I keep getting the message to "check back later." I tried using Edge, and it worked th… (xem thêm)

For the past several days, I can no longer access my two hotmail.com email pages. I keep getting the message to "check back later." I tried using Edge, and it worked there. Then I tried using DuckDuckGo and Brave, and hotmail worked on both. So, this problem only exists when using FireFox which is the site I use by default.

Được hỏi bởi KenR 15 giờ trước

Lần cuối trả lời bởi jonzn4SUSE 12 giờ trước

Session corruption?

I have a profile that causes odd behavior, within the profile, and to the OS. Regarding the profile itself: 1. I use Multiple Tab Handler, which should allow me to … (xem thêm)

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Được hỏi bởi noel_envode 3 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 13 giờ trước