Diễn đàn hỗ trợ Firefox

Even with just 1 tab open, Firefox is killing my laptop battery.

Win 11 PC laptop.

In background, it is using 40% to 50% of the laptop battery. I need much better performance from it. I have already turned off any settings I can find regarding Firefox's background functions. When I quit Firefox I want it completely off.

How can I do that?

My computer, being 7 years old (and without the space to upgrade to WIN11), has always been a bit slow with low RAM and storage. The swap from Chrome to Firefox essentially gave it a second life, as Firefox didn't need a lot of space to run. Recently, though, it locks up with almost every search, refusing to let me x out a tab and try to save myself for 3 minutes or more, and the bluescreens have come back, too. If chrome hasn't also gotten worse, I'm considering switching back. Does anyone know what happened? I haven't installed anything new.

It's really frustrating and disappointing, because I thought I had a solution when I swapped to Firefox.

I'm running Windows 10 on my (oldish) laptop.

I have been running Firefox on this PC (and others) for over a decade.

I would like to install Firefox on my (Samsung) Android mobile phone.

Any ideas or suggestions are very welcome.

Colin Bell colin1954bell@gmail.com.

I read the FAQ about this feature. I read this about whether the stories are personalized to me:

... When personalization does occur, recommendations rely on a process of story sorting and filtering that happens locally in your personal copy of Firefox.

But there is no place that tells me how to turn this off if I don't want the stories personalized to me, and I do not want them personalized. The algorithms make assumptions about what I want to read and learn. But I want to be free to encounter and learn things that I might not otherwise come across.

How can I avoid being pigeonholed and limited in this way?

I have periodically popups with Firefox.

I tried to block popups with the following procedure :
   click on "parametres"
   in the left of the window, click on  "vie privée et sécurité"
   look for "permissions" 
   ask for blocking  popups

After all this, I still have popups. What should I do ? Thanks in advance Francis Prusker

mail : [edited email from community support forum]

I'm trying to disable the tracking on my laptop. All this tracking is getting way too personal for me! When I go to Privacy & Security in Settings, I only get the option to Manage Exceptions where you have to enter certain website names for exceptions to privacy.or tracking. I want to disable all tracking as it's an invasion of my privacy. Any help will be appreciated and I am not a computer "techie" so specific instructions will be needed. TY

I live in Las Vegas. Why does M Firefox post the wrong city with the weather at the top right corner of my browser window? It will not allow me to change it either. I drop it open, change the zip, press "enter" and it remains Tuscon.

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

I have a rather strange problem and I'm not sure this is the right topic. I generally use my computer on and off all day and I never lock it until the evening when I turn it off. I went out for several hours today and when I came back there was a new version of Firefox installed. When I opened Firefox I realized it was a new version because it would not let me logon until I had completed a profile. My old version never did this. In addition all of my saved passwords had disappeared as well as my bookmarks. I'm using a Dell laptop running Win 11, about 2 years old. I don't understand how this could happen. There was no one here while I was out. I looked to see if there was a saved profile but only the one in use showed up. The current version appears to be 145.0.1. One thing that might have something to do with it. I might have been asked yesterday if I wanted to synch firefox on my computers but I'm not sure how I answered this (I'm almost 90 and my memory is a bit imperfect).

I do have Firefox on a second desktop which is running Win 10. Is it possible to use that profile. That computer has not been turned on since this happebd and is currently asleep. Any help or suggestions will really be appreciated!

My browser stopped loading certain pages, like Instagram, Facebook, and Amazon. Caches are cleared, extensions are disabled, tried service mode. Other browsers seem to have no problem loading these sites. What can be the problem?

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

bold text I have been given a new firefox and this is so far out of what i need that i am about ready to call it quits -- where is my toolbar? All i have is some bookmark nonsense that has nothing to do with me or what i search for --