Diễn đàn hỗ trợ Firefox

A while back you had an update that it changed everything that I was seeing on the computer. Example: When I opened Firefox all I could see were "Firef" rather than Foxfire in HUGE letters. I had to change the Zoom to even try to figure out what was going on. You can understand why I have not done an update since then. My question is why should I trust Mozilla Firefox enough to ever upgrade again? What will this one do to change my laptop? BTW this is an HP from only 2022.

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox in any instance where this message has been displayed.

When this happens, I’m unable to browse the web. To resolve the issue, I have to remove the uBlock Origin extension and reinstall it. Once I’ve done that, browsing returns to normal. However, I then need to reconfigure my filters and adjust settings within FireFox

I’ve tried uninstalling and reinstalling Firefox to see if that would prevent this issue, but it hasn’t worked.

This problem is specific to my PC—it has never occurred on my MacBook.

Any assistance in understanding why this happens and how to prevent it would be greatly appreciated.

Thank you.

I've made, with "Firfox Color", the theme "Stef.Dark&Brown - Simple Dark & Brown Theme" but is Unstable once I install after a few minutes the theme is not working why? can you fix it please?

Hi, I avoid updating firefox browser because each time I do it resets all my configuration parameters and uninstalls my plugins. If your product version update could do this without loosing all my setup/configurations I'd be more apt to updating 'promptly'. And, I've tried the 'save your settings' suggestion I've found on the web but that is not convenient so again I avoiding doing this troublesome workaround as I have to 'review/remember how to backup firefox configuration settings each time' and review/remember 'what plugins I've installed' so I can re-install them. Thx Firefox browser user Also, when will the browser be used as simple 'gui' rather than a 'marketing/data spying tool'? I go to the same few websites and don't do any shopping so no need for 'google spying tools' to tell the marketing people to 'what I'm looking for'. I also never, ever click on any web page ads. Please create a browser version with all the underlying 'spying guts' removed, ie a 'simply, safe gui interface' for windows like back in the 1990s.

I've downloaded Thunderbird and got my main Gmail account but now need to add a second Gmail. Could someone please advise me how I go about this? Many thanks........Joe

I need advice on how to allow this update without it wiping out all of my bookmarks and stored login information.

Every time I have allowed an automatic update I lose everything and my computer shuts down.

Thank you Kharen

Why on gods green earth did you put this sidebar in now?? Appears with the update, not needed, interferes with the picture. Just what an inane thing to do. Now would someone please tell me how to remove it please. Or do I have to hire an engineer? This was totally unneeded.

FF is my default browser. My computer is a new iMac (M3) desktop. I have used FF for several years without incident, until today. It opened normally, and then the familiar update pop-up said an update was available and invited me to re-start the browser. That requires providing admin credentials to the "Install the 'Helper tool' " pop-up, which I have done every time without incident, until today. A follow-on pop-up then asked if I wanted to allow Firefox to access other apps and devices, which I had never seen before. I said "No", and that was the end of my FF browsing experience. Every time I try to start the FF browser, it wants me to try to install the Helper tool; I provide admin creds, it goes away (fails), and the browser never starts.

I have a lot of bookmarked URLs and other browser-related data that are extremely important, and I cannot afford to lose them. Used Safari & Google & Mozilla helped me learn the location of the FF "Profile" folder. Navigated there and copied/pasted it (ends in ".default-release") to my "Documents" folder as a back-up copy. Downloaded a new instance of FF from Mozilla download page. Didn't open. Went to download folder, clicked the .dmg file, which opened a small pop-up. Followed the instructions to hold down the CTRL key while clicking "Eject Firefox". Nothing productive happened (no new FF icon). The old icon in the dock still doesn't start the app.

Would it be useful at this point to un-install Firefox (in Applications) and then try again to download a new version? If so, I would need help on how to make the old Profile folder (the back-up copy) available to the new instance.

Thank you very much.