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  • Đã giải quyết

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (xem thêm)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Được hỏi bởi annemar 2 tuần trước

Được trả lời bởi annemar 1 tuần trước

  • Đã giải quyết

Why does version 136.0 require my Primary Password whatever I'm browsing?

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs acces… (xem thêm)

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

Được hỏi bởi Bill Welland 1 tháng trước

Được trả lời bởi Bill Welland 1 tháng trước

  • Đã giải quyết

I now seem to not be able to view my saved passwords. Popup seemingly blocked?

I am worried. For some reason I am not logged into one of my local pages - which needs a log in. So I go to the "settings" and go to privacy and to the "saved passwords… (xem thêm)

I am worried.

For some reason I am not logged into one of my local pages - which needs a log in.

So I go to the "settings" and go to privacy and to the "saved passwords".

This takes me to another screen (see attached) and no matter how many times I press the "LOG IN" (near the top) nothing happens.

Được hỏi bởi shykitten55 2 tuần trước

Được trả lời bởi shykitten55 2 tuần trước

  • Đã giải quyết

Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (xem thêm)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Được hỏi bởi philpalma1 1 tháng trước

Được trả lời bởi philpalma1 2 tuần trước

  • Đã giải quyết

Firefox still not updating in the background like other browsers

I already have "Automatically install updates" and "When Firefox is not running" enabled. But after each Firefox update I still get the "Do you want to allow this app to… (xem thêm)

I already have "Automatically install updates" and "When Firefox is not running" enabled.

But after each Firefox update I still get the "Do you want to allow this app to make changes..." prompt and "Firefox is installing your updates and will start in a few moments" window. These are inconvenient as they require user input and take up time.

I don't get these on all other browsers I use (including Chrome, Edge, Safari, Firefox, Opera, Vivaldi, Brave), which all update in the background seamlessly.

Is there a way to prevent these in Firefox and just have Firefox update seamlessly in the background like other browsers?

Được hỏi bởi Connor 1 tháng trước

Được trả lời bởi Connor 2 tuần trước

  • Đã giải quyết

Some Keyboard Shortcuts No Longer Work.

Hello. This question concerns the Windows 11 desktop version of Firefox. I have long used the Home and End keys on my extended keyboard to scroll to the very top of any … (xem thêm)

Hello. This question concerns the Windows 11 desktop version of Firefox.

I have long used the Home and End keys on my extended keyboard to scroll to the very top of any given page in Firefox (Home) or to the very bottom of that page (End).

But, lately, I notice that, for no reason I can figure out, Firefox no longer responds to those shortcuts. Now, when I tap Home or End, the page may, at first, scroll up or down slightly but not to the top or bottom. If I press Home or End again, nothing happens at all.

Sometimes, if I press Ctrl + Home simultaneously or Ctrl + End the page will scroll to the top or bottom respectively.

Why has Firefox's behavior apparently changed? Is there an issue with my keyboard or operating system settings? (I use a Logitech G915 keyboard.)

Please let me know how to restore Firefox's shortcut functionality, where I can tap just Home to scroll to the top of a page or only End to scroll to the bottom of a page.

Thanks and be well.

Được hỏi bởi buy6 3 tuần trước

Được trả lời bởi Logosor 3 tuần trước

  • Đã giải quyết

video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (xem thêm)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

Được hỏi bởi russellofthedesert 3 tuần trước

Được trả lời bởi russellofthedesert 3 tuần trước

  • Đã giải quyết

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (xem thêm)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Được hỏi bởi jules 3 tuần trước

Được trả lời bởi Logosor 3 tuần trước

  • Đã giải quyết

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (xem thêm)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Được hỏi bởi AJ 4 tuần trước

Được trả lời bởi jonzn4SUSE 3 tuần trước

  • Đã giải quyết

Search engine has stopped working on my browser

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without i… (xem thêm)

My search engine has stopped working. I just get blank pages when I enter any subject in the search bar. I am forced to open a private window which always works without issues. Closely related to this problem I believe, is the fact that any online forms I try to complete and submit will not submit. Again if I copy and paste the address into a private window, I can complete and submit without any issues.

It is getting very frustrating to keep having to go private windows.

When I open a new tab, it opens fine, I get all the articles as per normal. But when I enter my search criteria I get nothing (see attached screenshots)

Được hỏi bởi antony.henry911 4 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tuần trước

  • Đã giải quyết

Cannot open an URL (which Chrome shows)

Hello, I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE The same URL opens in Chrome and… (xem thêm)

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Được hỏi bởi it-servicedesk 4 tuần trước

Được trả lời bởi TyDraniu 4 tuần trước

  • Đã giải quyết

Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (xem thêm)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Được hỏi bởi Draws 1 tháng trước

Được trả lời bởi Draws 1 tháng trước

  • Đã giải quyết

Really slow loading pages in ebay.

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page.… (xem thêm)

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

Được hỏi bởi jamestimothy1 1 tháng trước

Được trả lời bởi jonzn4SUSE 1 tháng trước

  • Đã giải quyết

How to set the New Tab page to a local file? (autoconfig no longer works in v136.0)

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in th… (xem thêm)

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in this thread: https://support.mozilla.org/en-US/questions/1251199 But since the most recent update (v136.0), this stopped working.

The New Tab Override add-on has its own issues with using local files (can only load a .html file, no local CSS/JS, can't give a blank address bar for me to search in), so it doesn't solve the issue either.

This is very important to me, and others have been asking for this feature back for years. It feels awful to have the working solution stop working, in the browser that's supposed to be open and customizable.

Được hỏi bởi Quazer 1 tháng trước

Được trả lời bởi Quazer 1 tháng trước

  • Đã giải quyết

Problems accessing Google products on FF

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10: Gmail (mail.google.com) became completely inaccessible Google Maps (maps.go… (xem thêm)

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

  • Gmail (mail.google.com) became completely inaccessible
  • Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

  • Gmail and Google Maps are accessible normally on Chrome and Edge
  • YouTube (which is another Google product) works fine on my FF
  • Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Được hỏi bởi Khalid 1 tháng trước

Được trả lời bởi Khalid 1 tháng trước