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  • Đã giải quyết

typing lag in large text input fields

Above 70-75k characters, text input fields on any site have a ton of input lag -- like, I have to wait 10s after I type a sentence for the sentence to finish slowly updat… (xem thêm)

Above 70-75k characters, text input fields on any site have a ton of input lag -- like, I have to wait 10s after I type a sentence for the sentence to finish slowly updating letter by letter. I've tested across multiple sites, and in Private mode (to confirm it's not caused by extensions, none of which are allowed in Private mode).

I also tried setting `accessibility.force_disabled=1` as suggested here and here, but that didn't help (and yes, I restarted). Disabling hardware acceleration didn't help either.

Được hỏi bởi npfoss 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

  • Đã giải quyết

Huge gaps in MathML's "mtable" render output

I don't know if that was supposed to look like, but when rendering MathML in Firefox 124.0.1 when one uses "mtable" element the browser adds very huge gaps around. The i… (xem thêm)

I don't know if that was supposed to look like, but when rendering MathML in Firefox 124.0.1 when one uses "mtable" element the browser adds very huge gaps around.

The included image shows output for the following code:

<math display="block">

 <mfrac>
   <mi>A</mi>
   <mn>2</mn>
 </mfrac>
 <mo>=</mo>
 <mrow>
 <mo> ( </mo>
 <mtable><mtr><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd></mtr></mtable>
 <mo> ) </mo>

</mrow> </math>

Được hỏi bởi Felix Speagel 3 tháng trước

Được trả lời bởi Felix Speagel 3 tháng trước

  • Đã giải quyết

Firefox randomly slow at startup

Hello, For an unknown reason, my firefox sometimes is really slow to startup. It can take up to 10 minutes before the webpage start to load. My hardware is not that bad… (xem thêm)

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.

Được hỏi bởi Inglebard 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Lost Saved Passwords in Firefox; Restored by with Safe Mode; Not Restored in Normal Mode with Adds-on Disabled

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe… (xem thêm)

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

Được hỏi bởi elijahgalahad 3 tháng trước

Được trả lời bởi elijahgalahad 3 tháng trước

  • Đã giải quyết

How can I stop a piece of history from being shown in "Firefox Suggestions", which was made on an unapproachable device?

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively priv… (xem thêm)

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

Được hỏi bởi cheng.cheng56 3 tháng trước

Được trả lời bởi cheng.cheng56 3 tháng trước

  • Đã giải quyết

Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButt… (xem thêm)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Được hỏi bởi kenliz 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Firefox won't start

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load … (xem thêm)

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

Được hỏi bởi xander327.ag 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

Firefox exclusively scrolling extremely fast

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other applicat… (xem thêm)

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

Được hỏi bởi eventfulhorizon 3 tháng trước

Được trả lời bởi eventfulhorizon 3 tháng trước

  • Đã giải quyết

X button hitbox doesn't reach the edge of the screen in KDE Plasma 6

On a fresh install of openSUSE Tumbleweed 20240313 with KDE Plasma 6 (Wayland), the X button in the upper right corner of the screen does not allow you to click it when t… (xem thêm)

On a fresh install of openSUSE Tumbleweed 20240313 with KDE Plasma 6 (Wayland), the X button in the upper right corner of the screen does not allow you to click it when the pointer is in the upper right corner of the screen. Default behavior in KDE is to just let you close the window anyways even though the button itself is circular.

Is there any way to change this?

Được hỏi bởi wheelman2004 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Choppy video on some sites after update to Firefox 115.8.0esr

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still imag… (xem thêm)

Video on some websites is choppy after updating to a newer version of Firefox (115.8.0esr). I have attempted to upload a video of the problem but it seems only still images are allowed and this doesn't illustrate the problem. An example website where this occurs is https://www.fiat.it but there are plenty of other examples. It looks as if the playback is jumping forwards and backwards between frames. Strangely Youtube videos seem OK.

Some information which may be of use

OS: OpenSuse Leap 15.5 HW: Dell Precision 7510 with Nvidia Quadro M2000M video card and driver version 550.54.14

I have also noticed that when starting Firefox from the command line I see frequent messages like

Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index2/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/cpu0/cache/index3/size Sandbox: attempt to open unexpected file /sys/devices/system/cpu/present Sandbox: attempt to open unexpected file /sys/devices/system/cpu Sandbox: unexpected multiple open of file /proc/cpuinfo

Probably not relevant but I included it just in case it is useful

Any help you can offer with debugging would be much appreciated, thanks

Được hỏi bởi Nigel.Woolaway 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

I am running Firefox on Ubuntu 22.04 and it constantly crashes. Trying to determine what is causing this.

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other app… (xem thêm)

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other apps are crashing too.

Được hỏi bởi Daniel Grindstaff 9 tháng trước

Được trả lời bởi Daniel Grindstaff 9 tháng trước

  • Đã giải quyết

Firefox logged out my accounts each time i close, but setting disabled.

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit) The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this … (xem thêm)

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit)

The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this is certainly tiring. I read about a similar problem from other users, they had the “Delete cookies and site data when Firefox is closed” setting enabled, but I didn’t.

Được hỏi bởi kexitt07 3 tháng trước

Được trả lời bởi kexitt07 3 tháng trước

  • Đã giải quyết

Disable download finished notification

I want to disable notifications when a download is finished, however the key in about:config 'browser.download.manager.showAlertOnComplete' does not exist any more. Is th… (xem thêm)

I want to disable notifications when a download is finished, however the key in about:config 'browser.download.manager.showAlertOnComplete' does not exist any more. Is there some other way to disable these notifications?

Được hỏi bởi Robin_w151 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (xem thêm)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Được hỏi bởi Ivan Beltrame 7 tháng trước

Được trả lời bởi cor-el 7 tháng trước

  • Đã giải quyết

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (xem thêm)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Được hỏi bởi h.brissenden 3 tháng trước

Được trả lời bởi h.brissenden 3 tháng trước

  • Đã giải quyết

Webpage elements do not open.

On this webpage on the link below, when the 'Comments' button is clicked, nothing happens. It works via the Chrome browser. https://www.mirror.co.uk/news/politics/george… (xem thêm)

Được hỏi bởi johnh009 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

How to get rid of unrequested invasive rendered area debugging overlay?

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find … (xem thêm)

After updating my openSUSE Firefox package from version 122 to 123 every frame inside each window started to have weird grey overlay of scrollable area. I failed to find any description of such a thing happening, let alone how to get rid of it. I tried removing build-in distro-default preferences and had complete audit of all my custom preferences in about:config but none changed that behavior. I even updated to 124b4 but this also haven't changed anything. Naturally, nuking entire profile is not an option, I might as well replace the whole browser. So, how do I get rid of this thing?

Được hỏi bởi F0X 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Wrong Scaling with HiDPI Screen on Linux

Dear Technical Support, I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor. I'm having issues with the text and graphi… (xem thêm)

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

Được hỏi bởi Federico 3 tháng trước

Được trả lời bởi Federico 3 tháng trước

  • Đã giải quyết

Sync does not work on any device

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop… (xem thêm)

I have never managed to get Firefox Sync to work on my devices, I don't know why. I don't get an error message saying it failed or why it failed. I run Firefox on desktop (Linux) and Android, both always updated to the latest version.

My use case is simple, I just want my mobile Firefox to have all the bookmarks I have on desktop already.

On Android, when I go to my account settings it says "Las synced: never". Clicking the "Sync now" button does absolutely nothing.

On Desktop I go to Settings - Sync, press the Sync button. It appears to work, though no feedback is ever provided.

When I go to about:sync-log, on desktop, finally an error is shown. It seems to attempt to connect to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections and fails. Manually going to the URL also fails on both desktop and mobile. Entire log below

1709188645048 Sync.LogManager DEBUG Flushing file log 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645050 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188645052 Sync.LogManager DEBUG Log cleanup threshold time: 1708324645052 1709188645052 Sync.LogManager DEBUG Done deleting files. 1709188684156 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709188684156 FirefoxAccounts DEBUG fxa_status received 1709188684156 FirefoxAccounts DEBUG service: sync 1709188684156 FirefoxAccounts DEBUG is private browsing: false 1709188684291 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1709188684291 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1709188690370 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690446 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188690496 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709188767104 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709188767104 FirefoxAccounts DEBUG getOAuthToken enter 1709188767104 FirefoxAccounts TRACE getCachedToken returning cached token 1709188767104 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709188767104 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709188767361 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709188768376 Sync.RemoteTabs INFO Generating tab list with filter 1709188768377 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1709188991788 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.sys.mjs:3599:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.sys.mjs:3599:20 1709189210399 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1709189210400 FirefoxAccounts DEBUG fxa_status received 1709189210400 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1709189210400 FirefoxAccounts DEBUG is private browsing: false 1709189279244 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189285734 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189303334 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189310511 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189312578 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1709189527477 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1709189527477 FirefoxAccounts DEBUG getOAuthToken enter 1709189527477 FirefoxAccounts TRACE getCachedToken returning cached token 1709189527477 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1709189527477 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1709189527975 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1709189534135 Sync.Service DEBUG User-Agent: Firefox/123.0 (Linux x86_64) FxSync/1.125.0.20240219145322.desktop 1709189534135 Sync.Service INFO Starting sync at 2024-02-29 06:52:14 in browser session 1LYtwG18bBEH 1709189534135 Sync.Service DEBUG In sync: should login. 1709189534135 Sync.Service INFO User logged in successfully - verifying login. 1709189534135 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189534135 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1709189534135 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1709189534135 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189534135 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1709189534136 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1709189538030 Sync.Resource WARN GET request to https://sync-765-us-west-2.sync.services.mozilla.com/1.5/207352084/info/collections failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538030 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection was established, but no data was ever received" nsresult: "0x804b0014 (NS_ERROR_NET_RESET)" location: "<unknown>" data: no] No traceback available 1709189538031 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1709189538031 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1709189538031 Sync.ErrorHandler ERROR Sync encountered a login error 1709189538032 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1709189538032 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1709189538034 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1709189538034 Sync.Service DEBUG Not syncing: login returned false. 1709189538035 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Được hỏi bởi Cosme Benito 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước