Diễn đàn hỗ trợ Firefox

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again

When opening a link in another program than firefox I get always: a popup "Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I do have both firefox and firefox esr, I usually use regular firefox the second came with the debian 13 repository.

I keep the esr to test display issues for reproducibility on my personal desktop, because I manage debian 13 kiosk-style desktops with firefox-esr.

(I noticed also that the regular firefox profiles can not be opened in firefox esr, so I use an extra profile for esr)

I've been using Firefox on Linux since it was Nautilus. Currently running EasyOS Linux Daedalus and Excalibur on different Lenovo ThinkCentre Tiny Core i3-8100t boxes and different drives: A good Samsung SSD and two good flashdrives. 32G new RAM installed on each box. I've been using these boxes for over a year. For the last month or so, ever since updating to v. 146 my tabs have been crashing like crazy! I don't normally have more than 10 tabs open at once. But now, as soon as I open a 5th tab it crashes.

I'm running Top to watch CPU and RAM usage. I see nothing unusual. I've rebooted. Disabled all add-ons and run in Troubleshoot mode. Tabs still crash. My only add-ons are uBlock Origin, Temporary Containers and Dark Mode. It happens whether I have hardware acceleration turned on or off. I don't know what else to try. Here are my most recent crash reports. I hope you can figure out the problem. Thank you so much!

Submitted Crash Reports Report ID Date Submitted bp-570147ea-4ab1-4543-828a-d5b7d0260202 2/2/26, 12:04 PM View bp-6422cca3-a458-4b68-9d70-e4acc0260202 2/2/26, 12:00 PM View bp-6be58295-46a1-411d-a241-3f85b0260202 2/2/26, 2:52 AM View bp-afa98aeb-f15f-418b-abe5-06da80260202 2/1/26, 10:03 PM View bp-9c7632d5-db44-47e3-babf-a2bd70260202 2/1/26, 8:28 PM View bp-95d245df-f31d-4512-80bd-f0d180260202 2/1/26, 8:18 PM View bp-85752e77-2bb1-4f13-a2b5-68fdb0260202 2/1/26, 7:24 PM View bp-ae5d263d-608b-485e-867e-2aa190260202 2/1/26, 7:21 PM View bp-9efef3a5-b1ef-4279-b055-fa4760260202 2/1/26, 7:00 PM View bp-5b05d78e-26d2-4896-bbba-bea6a0260202 2/1/26, 6:58 PM View bp-acbd8424-5545-4e40-afbb-93ca90260201 2/1/26, 12:33 PM View bp-1415051a-9824-44d7-8f87-8fd270260124 1/24/26, 8:47 AM View bp-9c50b2a5-27a7-45f6-a65c-e45070260124 1/24/26, 8:47 AM View bp-28e5e55f-952f-45a9-9c99-44e300260124 1/23/26, 11:37 PM View bp-3b509a00-0a8f-4a67-94ec-fad500260124 1/23/26, 11:37 PM View bp-65b6d54d-cbf7-4045-b189-019fb0260124 1/23/26, 11:23 PM View bp-a5e110b3-6d7d-4aa4-b8a7-439f10260124 1/23/26, 9:32 PM View bp-d74bf5ce-fdcd-41e4-b2be-6ed990260124 1/23/26, 9:12 PM View bp-cebf5062-d3aa-4653-9d64-2ad0a0260124 1/23/26, 6:57 PM View bp-1bcd2f2e-2136-412b-8919-ed96c0260123 1/23/26, 5:54 PM View bp-50d66365-399c-464a-b6f4-8a3230260123 1/23/26, 5:32 PM View bp-95b5ab2b-35d4-4867-8f33-ba1b10260123 1/23/26, 5:26 PM View bp-b7c48b83-02cd-435f-b466-dab650260123 1/23/26, 5:26 PM View bp-1eccdf1e-184f-4cd8-8e1f-1d6cb0260123 1/23/26, 3:33 PM View bp-22b3fe80-9420-403b-84a4-4840c0260123 1/23/26, 12:26 PM View bp-aa6baadc-fa01-4c42-90d5-5d4120260202 2/2/26, 12:07 PM View bp-9cf8b3be-8be4-4fd2-a812-444540260202 2/2/26, 12:07 PM View bp-22f8081d-7052-4962-a699-66b600260202 2/2/26, 12:07 PM View

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to the account change. Here's the background and scenario: Original account created 1 month ago on old Linux PC New PC purchased and Ubuntu Linux 24.04 installed Firefox installed and configured, bookmarks imported from .html file. No sync account was ever signed in to. Open a crapload of tabs that I wanted/needed to interact with (yes, I need a better task management system) Finally decide to log into sync account, successful sign-in Close browser for PC restart. Upon restart, all configurations from 1 month ago on old Linux PC are present, and no previously-opened tabs come back. Restore session/restore tabs/restore browser all are greyed out, no data to access in history anywhere. Signed out of account, closed browser window and restarted. Still displaying config from old sync account even when not logged in (different theme, toolbar settings)

I am unable to locate any files in the pathway Home/snap/firefox/common/.mozilla/firefox that clearly indicate multiple profiles; there is only one distinct profile folder present. I haven't cleared cache or anything, trying to not touch it more. Is it possible to restore or even see the URLs of those tabs from my session prior to logging in to my sync profile?

Hello,

I just installed a new version of Linux Mint (Zara) and all is right with Firefox, except the screenshot who doesn't work. The buttons "Capture the visible area" and "Capture the entire page" don't work. The additional tool in the toolbar doesn't work. What can i do, please? Thanks for your answer. Pierre

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

Every time I change my password or I try to change my password I get notifications double notifications actually one with an eight digit number one with the six digit number it's going to the same account but it's also going to another account in another town how do I stop this

Recently Mint upgraded my FF to v147 - possibly relevant, possibly not. There's no post mentioning anyone having this issue on the Mint forum though.

In my Settings, "Open previous windows and tabs" is definitely enabled, but it doesn't happen. I only get my homepage custom URLs.

I went into troubleshooting mode and FF then behaves.

So I figured the issue must be with an extension - but I disabled all my extensions, and it doesn't help. Only going full troubleshooting mode fixes it.

What do I do next please?

I am not sure what to do first. I already paid for the VPN subscription. I reinstalled Mozzilla VPN but have not yet put the sudo lines in that are listed in the help on Firefox. Can you send me an email with instructions and any special sudo lines I need to intall so I do not get charged a second time. I heve the recovery code. I am new to Mint. Windows 11 started knocking out my hardware with power surges. Had to come from the operating system itself since the machine is hooked to a power backup that smoothes the current out. Converted everything to Linux. Like it. Life can be cruel... LOL Thanks so much for the effort. [edited] landline, but best bet is email. [edited phone# and email from community support forum]

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?

On updating to linux mint 22.3 - cannot type anything in firefox in address box, search and primary password or anywhere else within firefox - have uninstalled & reinstalled but nothing happens

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...