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  • Đã giải quyết

128.0.3 (64-bit) crashes on Windows 10 every time I turn my back on it

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (xem thêm)

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

Được hỏi bởi cybergabi 5 tháng trước

Được trả lời bởi cybergabi 5 tháng trước

  • Đã giải quyết
  • Đã khóa

Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (xem thêm)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Được hỏi bởi rogergr311049 5 tháng trước

Được trả lời bởi rogergr311049 5 tháng trước

  • Đã giải quyết

Firefox 128.03 No way to get rid of google as search engine

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternativ… (xem thêm)

Is Firefox now a complete tool of Google ? about:preferences#search there is no way to delete google as search engine I have startpage and duckduckgo as alternative options listed and I can remove them, but google cannot be removed as the REMOVE button is not highlighted in case of Google. Why do you hardcode Google as the default browser for the URL bar ?

From the attached image you can see that the "Remove Tab" is inactive specifically for google. I tried absolutely all advice on the net, and nothing works. Firefox now seemingly FORCES us to use google. This behavior was not present in the previous firefox version I used. It immediately happened after update to 128.0.3 (64-bit).

Is google now hardcoded into firefox ? If so it is time for a hard fork in the firefox code. Hopefully it is not needed.

In addition Google was ruled to be a Monopoly today by a federal judge,

https://apnews.com/article/google-antitrust-search-engine-verdict-apple-319a61f20fb11510097845a30abaefd8

So it would be better for Mozilla/Firefox to not continue the monopoly and become an enabling party in monopoly lawsuits.

Được hỏi bởi zimbodel 5 tháng trước

Được trả lời bởi zimbodel 5 tháng trước

  • Đã khóa

Hotmail/Outlook Tab is Blank--Just a White Screen

Hello, This morning, for the very first time in 12 years, I opened my hotmail/outlook email tab and got a completely blank white screen, and nothing more. I've restarte… (xem thêm)

Hello,

This morning, for the very first time in 12 years, I opened my hotmail/outlook email tab and got a completely blank white screen, and nothing more. I've restarted my laptop twice, just to see if it was a Windows glitch. Nope. I disabled ad blockers with the little shield in front of the URL--still no change.

I love Firefox and prefer to use nothing else. However, I tried to open my email with Edge and it works fine. It also works fine on my older computer that did NOT get the Firefox update, so something is amiss here. Firefox updated recently on this machine and I'm wondering if something went wrong in the update. I'm not very tech savvy, but can anyone help me?

Thank you, Marsha

Được hỏi bởi marshagilliam 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước

  • Đã giải quyết

Firefox lagging lagging a ton for a second or two

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of secon… (xem thêm)

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

Được hỏi bởi theexaltedfuhrer 5 tháng trước

Được trả lời bởi jonzn4SUSE 5 tháng trước

  • Đã giải quyết

Firefox partially exiting full screen when I move my mouse at the top of the screen.

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely so… (xem thêm)

Firefox is, without a doubt, the best browser I have ever used, and I mean it. It's privacy oriented, great GUI, and is overall customizable. But, there are definitely some things which need improvement ASAP, such as the following: When I mouse over the top of my screen, Firefox semi-exits full screen mode and displays the toolbar. It is extremely annoying. Please make this an option somewhere; for me, even a hacky fix will do. Please, just help me get rid of it. Thanks :)

Được hỏi bởi nejtehig 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Firefox 32xbit for Windows 7 Ultimate x32bit laptop

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising,… (xem thêm)

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.

Được hỏi bởi Karen van Staden 5 tháng trước

Được trả lời bởi Karen van Staden 5 tháng trước

  • Đã giải quyết

Cannot play Audible samples in Firefox

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a … (xem thêm)

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Được hỏi bởi roxri09 5 tháng trước

Được trả lời bởi jonzn4SUSE 5 tháng trước

  • Đã giải quyết

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (xem thêm)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Được hỏi bởi dgfdhhtrjgdvb 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Bookmark folders

I have created a number of folders for bookmarks and clicking on the folder used to produce a long list for each. Now, possibly since the latest update, the list is abbre… (xem thêm)

I have created a number of folders for bookmarks and clicking on the folder used to produce a long list for each. Now, possibly since the latest update, the list is abbreviated and doesn't show bookmarks that, if I open in a tab and click "edit", are shown as being in the folder. The only forum article I have seen on the topic seems far too complicated for me to understand.

Được hỏi bởi NorJean 5 tháng trước

Được trả lời bởi NorJean 5 tháng trước

  • Đã giải quyết

firefox for mac (128.0.3) shows text only links

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/us… (xem thêm)

Rather than show websites with text, images, links, etc, I now have only text-links as shown in the attached picture. The website is: https://austin.bibliocommons.com/user/login?destination=%2Fuser_dashboard

Website opens properly using Safari and Chrome.

Được hỏi bởi tungs101 5 tháng trước

Được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Cannot access any websites

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is… (xem thêm)

Hey there, I've been using Firefox for 4 years now, and today I woke up to a huge error - I cannot access any site properly or even use it. The internet is working and is not the issue - Please help.

Được hỏi bởi tal 5 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

  • Đã giải quyết

All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (xem thêm)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Được hỏi bởi max158 5 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 5 tháng trước

  • Đã giải quyết

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (xem thêm)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Được hỏi bởi berg_carl 5 tháng trước

Được trả lời bởi rillsong1 5 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS ://

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT … (xem thêm)

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

Được hỏi bởi boshidara_deliivanova 6 tháng trước

Được trả lời bởi boshidara_deliivanova 5 tháng trước

  • Đã giải quyết

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (xem thêm)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

Được hỏi bởi Nelver 5 tháng trước

Được trả lời bởi Nelver 5 tháng trước

  • Đã giải quyết

Get profile from old computer to new one

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were… (xem thêm)

It's not clear to me from the general help instructions how to get my passwords and bookmarks from my old computer to my new one. All the files from my old computer were transferred into one big folder and placed on the Desktop of my new computer. I don't know how to find the right file in the backup and where I need to copy it to on my new computer. I know a while ago I had to recover my passwords, but I forget the steps I went through and it was all on the same computer so slightly different situation although as I recall it was not all that difficult. Any help would be greatly appreciated.

Được hỏi bởi terriejky 5 tháng trước

Được trả lời bởi terriejky 5 tháng trước