• Đã giải quyết

White line on top of screen

Hello=) I am using Firefox v128.2 esr 64bit on big sur 11.7.10.. In firefox there is always this white line on top of the screen when fullscreening a yt video... (but a… (xem thêm)

Hello=)

I am using Firefox v128.2 esr 64bit on big sur 11.7.10..

In firefox there is always this white line on top of the screen when fullscreening a yt video... (but also partial bars in other situations-randomly) (temp workaround : cmd+up arrow . But, whenever you pause or press something it reappears.

Can we please implement a more elegant solution?

Thanks a bunch , dear Mozillians=)

Have an excellent day=)

Được hỏi bởi Sky_Light 5 tháng trước

Được trả lời bởi Sky_Light 4 tháng trước

  • Đã khóa

Privacy and Security

Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regin… (xem thêm)

Skip to main content

   Switch language
   Skip to search

Mozilla Support Logo

   Explore Help Articles
   Community Forums
   Ask a Question
   Contribute
   regina amos
   Avatar for Username
   Change Product
   Explore Solutions
   Get Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option. Learn More Firefox logo Firefox Ask your question Illustration of community Our Community is here to help

Kindness is at the heart of our community. Our volunteers are happy to share their time and Firefox knowledge with you.

Learn More Helpful Tip icon Helpful Tip!

Follow through. Sometimes, our volunteers would ask you for more information or to test out certain scenarios. The sooner you can do this, the sooner they would know how to fix it.

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

   Subject:
   Which topic best describes your question?

How can we help? Add images (optional): Browse...

We've made some educated guesses about your current browser and operating system. Show details » Troubleshooting Information (optional):

   This information gives details about the internal workings of your browser that will help in answering your question.
   Email me when someone answers the thread

Cancel Mozilla

   Report Trademark Abuse
   Source code
   Twitter
   Join our Community
   Explore Help Articles

Firefox

   Download
   Firefox desktop
   Android Browser
   iOS Browser
   Focus Browser

Firefox for Developers

   Developer Edition
   Beta
   Beta for Android
   Nightly
   Nightly for Android

Mozilla Account

   What Is It?
   Reset Password
   Sync Your Data
   Get Help

Language Language

   Twitter(@firefox)
   YouTube (firefoxchannel)
   Instagram (firefox)

Mozilla

   mozilla.org Terms of Service Privacy Cookies Contact 

Visit Mozilla Corporation’s not-for-profit parent, the Mozilla Foundation.

Portions of this content are ©1998–2025 by individual mozilla.org contributors. Content available under a Creative Commons license.

Được hỏi bởi regina amos 2 ngày trước

Lần cuối trả lời bởi regina amos 2 ngày trước

  • Đã giải quyết

Remove “Turn on Vertical Tabs” from the context menu

I'm using Firefox Developer Edition v136.0b5, and I'm looking for a way to remove “Turn on Vertical Tabs” from the contextual menu, because I'm so used to reopening a tab… (xem thêm)

I'm using Firefox Developer Edition v136.0b5, and I'm looking for a way to remove “Turn on Vertical Tabs” from the contextual menu, because I'm so used to reopening a tab by clicking on what was then the last item in the list, that every time I end up with vertical tabs lol.

Được hỏi bởi DragoWeb 4 ngày trước

Được trả lời bởi DragoWeb 3 ngày trước

  • Đã giải quyết

Youtube intentionally adding some lines to their videos

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element: The base64 encoded image is the lines … (xem thêm)

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element:

The base64 encoded image is the lines I'm seeing.

Initially after starting a new private session and navigating straight to youtube.com I had no lines. Then in that private session same element doesn't have an image:

What's odd about this is if I opened a private window and copy pasted the same video URL I would get the lines. After testing multiple times I started getting the lines even after navigating straight to youtube.com.

So I did another test: changed my IP with a VPN in a private session. Navigated straight to youtube.com, watched multiple videos without any lines. Then I logged in to my account and boom, the lines are back...

Opening the same video on google chrome browser I get a smooth gradient line image:

The browser is functioning as intended, but youtube is intentionally making their website unusable. What the f###? I have youtube premium, adblocker disabled on their website.

Được hỏi bởi Dalius Kalvaitis 3 ngày trước

Được trả lời bởi TyDraniu 3 ngày trước

  • Đã giải quyết

Short Cut Tiles Only Displayed On First Tab

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now. … (xem thêm)

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now.

What is going on?

Được hỏi bởi Sonotacoder 5 ngày trước

Được trả lời bởi Sonotacoder 3 ngày trước

  • Đã giải quyết

Migrate from version 113.0.2 to 134.0.2

Hello, Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134. I know how… (xem thêm)

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

Được hỏi bởi Luke 1 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tuần trước

  • Đã giải quyết

Adding an internal range to firefox intune policy management for access control

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune. I have set '\Mozilla\Fire… (xem thêm)

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune.

I have set '\Mozilla\Firefox\Exceptions to blocked websites' to the following

  • //*.mydomain.com/*

which works, however, I also want to add hosts that are only resolving on IPs and not DNS. I can add specific IPs if known, but is there a way I can allow IP ranges? Ie

  • //10.10.*/* (this doesn't currently work)

Of the included screenshot, only the wildcard for mydomain.com and the specific IP currently work

If there is a better way to do this via intune for firefox only, please let me know.

Thanks

Được hỏi bởi matthew89 1 tuần trước

Được trả lời bởi matthew89 4 ngày trước

  • Đã giải quyết

Safe or ok to delete the data in storage/default folder?

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarificatio… (xem thêm)

I have run across threads with similar questions in both mozilla support and reddit, but as they are old and archived I cannot add additional info or request clarification, so here is (yet another) new one- I understand you can go into manage data in settings to delete what you want, however in mine it only shows a handful of most recent (opened today or currently open) since my settings clears history and deletes cookies upon exiting ff.

Cookies and Site Data section shows only 40.7mb of data is stored and in Manage Data only shows 8 sites... Clear Data area, with only these two boxes selected (attached) and 'everything' (time) still only around 50mb. My storage/default folder has 1005 folders and the data is over 1.5gb; I would like to manually delete all of this and as others have tried to ask, am wondering if this is ok to manually select them and delete in windows, or using windows %appdata%(?) and if so, will the sync feature (if I just clicked 'sync now') still retain all my bookmarks when I relaunch ff? Not concerned about any browsing/form history or passwords, only bookmarks.

Được hỏi bởi MUgatsuKU 1 tuần trước

Được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

Finding my Question/Answer is difficult

I most recently reported an issue in relevance to account verification using an email string in addition to 2FA App on mobile, my issue only resolved it's self after the … (xem thêm)

I most recently reported an issue in relevance to account verification using an email string in addition to 2FA App on mobile, my issue only resolved it's self after the system realized I verified the account without the email side of the equation. I'm now struggling to locate my original inquiry readily so as to add remarks and identify particularly what portion of the security mechanism doesn't like the security codes sent via email.

Được hỏi bởi James TD 4 ngày trước

Được trả lời bởi James TD 4 ngày trước

  • Đã giải quyết

Can't download or attach file in Firefox

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web c… (xem thêm)

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

Được hỏi bởi eugene_s 4 ngày trước

Được trả lời bởi eugene_s 4 ngày trước

  • Đã khóa

Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (xem thêm)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Được hỏi bởi DDimitrov 4 ngày trước

Lần cuối trả lời bởi jonzn4SUSE 4 ngày trước

  • Đã khóa

My thunderbird email does not download when I try to opem them. What is wrong and how do I fix it?

duplicate of /questions/1493085 thread posted in Thunderbird section two minutes later. Why don't my emails download when I select them with thunderbird … (xem thêm)

duplicate of /questions/1493085 thread posted in Thunderbird section two minutes later.

Why don't my emails download when I select them with thunderbird

Được hỏi bởi Rowena Flynn 5 ngày trước

Lần cuối trả lời bởi markwarner22 4 ngày trước