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crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (xem thêm)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Được hỏi bởi vhalvarez 7 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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IT LOGOUT ALL MY ACCOUNTS AGAIN AND AGAIN

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................… (xem thêm)

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................

Được hỏi bởi Umair Ali 7 tháng trước

Lần cuối trả lời bởi cor-el 7 tháng trước

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Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (xem thêm)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

Được hỏi bởi eve_nostro 1 năm trước

Được trả lời bởi eve_nostro 1 năm trước

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Firefox forces https in address bar

FF keeps replacing http://mysite.domain.net:3344 with httpS://mysite.domain.net:3344 whatever I try to fix this behavior. Thing is that I own this server and there e… (xem thêm)

FF keeps replacing

http://mysite.domain.net:3344 with httpS://mysite.domain.net:3344

whatever I try to fix this behavior. Thing is that I own this server and there ever was't any SSL implemented. I mean this - never.

Other browsers (Chromium, Chrome, Opera) don't take such a forcing action, website opens like a charm. Why FF thinks it knows better which URL I really want to open?

I already googled _a lot_ in order to find solution, but no one worked.

Setup: Debian 11 Mate no proxy and no separate "internet security" stuff on laptop (other browsers with default settings confirm that) FF 102.11.0 ESR 64 no addons (all switched off)

already tried: browser.urlbar.autoFill false browser.cache.check_doc_frequency 1 network.stricttransportsecurity.preloadlist false browser.fixup.fallback-to-https false dom.security.https_first false

What else I could do to stop this madness? Thank you in advance for any help

Được hỏi bởi Godyay 1 năm trước

Được trả lời bởi Godyay 1 năm trước

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Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (xem thêm)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Được hỏi bởi clancyrus 11 tháng trước

Được trả lời bởi zeroknight 11 tháng trước

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (xem thêm)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Được hỏi bởi person123555 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Firefox closes immediately after opening it

Hello! I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 min… (xem thêm)

Hello!

I recently got a new PC, and every time I open up Firefox it instantly closes. I have tried downloading it on the Microsoft Store, it seems to work fine for 5 minutes and then it happens again.

Được hỏi bởi chillestyt 1 năm trước

Được trả lời bởi chillestyt 1 năm trước

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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (xem thêm)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Được hỏi bởi Mitchell Campbell 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (xem thêm)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Được hỏi bởi spieltmit 1 năm trước

Được trả lời bởi spieltmit 1 năm trước

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No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (xem thêm)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Được hỏi bởi PhaedraFlux 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (xem thêm)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Được hỏi bởi G. Scheiring 1 năm trước

Được trả lời bởi zeroknight 1 năm trước

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outlook dot com error when signing in

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morn… (xem thêm)

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

Được hỏi bởi billy_hill_65 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

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How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (xem thêm)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Được hỏi bởi elofu17 9 tháng trước

Lần cuối trả lời bởi zeroknight 9 tháng trước

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Online forms don't appear in Firefox

Online forms don't appear in Firefox (Windows 10 PC), but do appear correctly using Edge or Chrome. This has been happening for quite some time. I have o switch to Edge o… (xem thêm)

Online forms don't appear in Firefox (Windows 10 PC), but do appear correctly using Edge or Chrome. This has been happening for quite some time. I have o switch to Edge or Chrome to see the fields to fill in on online forms.

Được hỏi bởi mwrr 11 tháng trước

Được trả lời bởi cor-el 11 tháng trước

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Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (xem thêm)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Được hỏi bởi nathanbee354 1 năm trước

Lần cuối trả lời bởi the_logic_master 7 tháng trước

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Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (xem thêm)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Được hỏi bởi PRODEC Consultores 1 năm trước

Được trả lời bởi PRODEC Consultores 1 năm trước

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Firefox constantly and randomly crashing

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggesti… (xem thêm)

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggestion.  :)

I was going to paste the most recent crash report ID, but there are a huge list of them as can be seen below. Can somebody please help with this it's driving me insane?!

bp-47482473-3afc-43eb-b6b2-7382e0240401 4/1/2024, 8:57 AM View bp-56fb67fb-e741-408f-8178-af36e0240401 4/1/2024, 8:56 AM View bp-c2cf1616-e67d-4d68-9b83-6691d0240401 4/1/2024, 8:56 AM View bp-3dbaab34-400c-46f5-bd6b-f1c680240401 4/1/2024, 8:56 AM View bp-68c1dfe8-20d0-4b1a-a5e6-f86570240401 4/1/2024, 8:56 AM View bp-9d238583-6f07-4d25-a933-b685d0240401 4/1/2024, 8:56 AM View bp-b82b8434-17f0-4371-9e3b-2c0f10240401 4/1/2024, 8:56 AM View bp-8ee33753-ef1d-48af-ac85-359870240401 4/1/2024, 8:56 AM View bp-b572f2dd-c9bb-4937-a763-3d9d10240401 4/1/2024, 8:56 AM View bp-193c0cbe-47f0-44cd-a683-f72710240401 4/1/2024, 8:56 AM View bp-7db722f9-92bb-47b4-9af9-705d70240401 4/1/2024, 8:56 AM View bp-720dfdd6-ac46-40df-abd3-78d1d0240401 4/1/2024, 8:56 AM View bp-58ee92a9-cb56-408f-b0c3-5892f0240401 4/1/2024, 8:56 AM View bp-390b9f3f-dacf-4b45-887e-cc4630240401 4/1/2024, 8:56 AM View bp-4936b3c4-ce5b-4c09-8436-b0c480240401 4/1/2024, 8:56 AM View bp-91986ef7-adf7-4699-ade2-08ef50240401 4/1/2024, 8:56 AM View bp-30912374-ec93-4372-9b86-00eb10240401 4/1/2024, 8:56 AM View bp-9be4e53f-91fa-4dec-b520-090e40240401 4/1/2024, 8:56 AM View bp-3991ef0e-772f-4886-bc85-a3af60240401 4/1/2024, 8:56 AM View bp-a62b5a88-c193-47f2-bc39-b8cc80240401 4/1/2024, 8:56 AM View bp-5edac619-9ac6-4d09-94d1-5d04d0240401 4/1/2024, 8:56 AM View bp-7d78fbbe-f9c3-44d4-aa4e-5c2610240401 4/1/2024, 8:56 AM View bp-3e019c39-350e-4c72-a987-ba1580240401 4/1/2024, 8:56 AM View bp-215ff127-f56e-4473-8574-3a5fd0240401 4/1/2024, 8:56 AM View bp-80f06f03-adc6-4b50-ae7d-4e8f40240401 4/1/2024, 8:56 AM View bp-79a8cd06-aff0-46b6-93cd-043140240401 4/1/2024, 8:56 AM View bp-95521938-98db-473e-bada-bdd870240401 4/1/2024, 8:56 AM View bp-c9081a35-d2fb-4a0c-b354-4c9ef0240401 4/1/2024, 8:56 AM View bp-58848846-79ab-4cbe-a5ca-7f3780240401 4/1/2024, 8:56 AM View bp-b73e622f-00ae-4e38-a90b-a89900240401 4/1/2024, 8:56 AM View bp-5eb6f2b3-d034-4a05-b09f-7c4ed0240401 4/1/2024, 8:56 AM View bp-95d1a959-b67f-4446-a26f-b4c880240401 4/1/2024, 8:56 AM View bp-d02a1dc8-0c8b-4152-8f5a-f12140240401 4/1/2024, 8:56 AM View bp-194ac1f2-84b3-4028-9f49-a6ed80240401 4/1/2024, 8:56 AM View bp-58a95498-8358-4e1f-881c-2308e0240401 4/1/2024, 8:56 AM View bp-59fd7d49-063d-4c24-9449-a47da0240401 4/1/2024, 8:56 AM View bp-9e25329c-3aae-4c09-a889-d67ef0240406 4/5/2024, 8:38 PM View bp-76f7ae16-971c-4d8a-988a-c37bb0240406 4/5/2024, 8:38 PM View bp-2a4d73a9-d05b-4059-ba5d-5539d0240406 4/5/2024, 8:38 PM View bp-7e1f5200-0fa7-475b-9d52-c9ef50240406 4/5/2024, 8:38 PM View bp-6842a5a2-a479-4bec-bed7-8c0540240406 4/5/2024, 8:38 PM View bp-5422856b-9588-472c-9bae-da86a0240406 4/5/2024, 8:38 PM View bp-1d077966-aec0-4524-b821-8d5820240406 4/5/2024, 8:38 PM View bp-c7ab93e7-5ea8-4680-a177-317a60240406 4/5/2024, 8:38 PM View bp-852d4e2b-05c9-4027-bcad-140f90240406 4/5/2024, 8:38 PM View bp-5b9b6477-11e9-429e-bc14-33d750240406 4/5/2024, 8:38 PM View bp-568e11ca-b717-4505-abb4-d19130240406 4/5/2024, 8:38 PM View bp-bf865875-d837-4e4b-91a8-ed68c0240406 4/5/2024, 8:38 PM View bp-b65232d6-caf8-4d2e-9c4b-6d3960240406 4/5/2024, 8:38 PM View bp-d1b1a366-039b-4728-8df3-cd52d0240406 4/5/2024, 8:38 PM View

Được hỏi bởi Keven 8 tháng trước

Lần cuối trả lời bởi zeroknight 8 tháng trước