Diễn đàn hỗ trợ Firefox

I opened my Firefox this morning just to be greated with a pop-up that said something like "do you want to refresh Firefox" I clicked no but i guess it didn't care because it refreshed it anyways. Post-refresh my Firefox was blank with none of the settings and custom css it had before. I then tried to fix it by pasting all of the contents from my 'Old Firefox Data' file into where they would be in this new one. Long story short, I tried to open Firefox and all that comes up is "Profile Missing, Your Firefox profile cannot be loaded. It is missing or inaccessable". I just want everything I had before how do I put it in? I've attached screenshots of the error, Old Firefox Data, and Profiles. I'd be very thankful if anyone can help because i just really want all of my data back

I use FF on a 2012 PC running Windows10. I was going to replace the computer, but a tech shop nearby has recommended (without seeing my computer) updating the hardware within. I have a lot of passwords stored in FF, and I should like some advice regarding protecting privacy by saving them and reusing them on the refurbished computer. Any other comments about refurbishing as opposed to replacing would be welcome.

Google Slides is very slow on Firefox compared to Chrome. It lags all the time in Firefox compared to Chrome where it runs normally.

An example here: Google Slides

Firefox version: 132.0 Operating System: Windows 11

I also notice it is using a lot more memory on Firefox compared to Chrome.

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the location is confirmed, but no pop is generated, thus causing the website to not work with Firefox. Please help me, as your browser is the best.

HI,

Half the time when I go to a website like Google Flights or something to do with Google it just automatically brings me to my employer's website like to sign in and use the Google tools there. I don't even work for them anymore and I don't know how to get rid of it automatically wanting me to go there. It won't even let me use Google Flights because it says it not supported by my employer. Thanks.

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

Yes I typed about:config and set everything containing "translate" to false. Yes I changed browser settings, yes I deleted translation dictionaries AND THIS PIECE OF TURD STILL SCREWS WITH ME

Am I the only one here? What will it forking take to disable that crap?! Disabling the moron of coder who made it?? HELP ME GOD

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

Is there a problem with downloading from streaming services? I noticed that Chrome had a similar problem to mine. Since about last Saturday, I cannot download MSNBC and other programing on YouTube TV -new shows (Live or Recorded) from YouTube TV. Sometimes there is an error - "there was an error licensing this video". Sometimes it is just a revolving circle that never completes. The programs appear fine on my son's cable. The "about" says that Firefox is up to date and Windows 10 did a cumulative update on 8/13 but streaming worked fine at least through 8/22.

For three weeks, whilst using Amazon on the Firefox desktop app, I cannot change Amazon search by "Featured" to "low to high price" It just changes back to "Featured" Works OK on Safari. I'm baffled! Help! Thanks in advance

After Upgrading to Sequoia operating system on Mac Book Pro, I could not longer open Firefox. After over an hour on the phone with Apple, the problem could not be resolved. At Apple's suggestion, I eliminated Firefox and downloaded a fresh version of Firefox for Mac but I cannot upload it.

During what I assume are high bitrate sections of YouTube videos (e.g. lots of movement, high resolution) YouTube will constantly drop frames.

Video for example: https://www.youtube.com/watch?v=KLuTLF3x9sA

I have tried: • Safe Mode • Installing the Flatpak and testing in that, which also has a fresh profile as I don't use the Flatpak version • Testing different related about:config settings – I can't remember them all now, but I tested every one I found googling that is related to the issue or hardware acceleration.

Hardware acceleration is for sure working. Turning it off makes the video drop to one or two FPS.

Chromium has no problem with the same video. However, you can see from the screenshots that both read the resolution/scaling of my screen differently, and it implies that Firefox is rendering something like 6314 x 3552 while Chromium is rendering at UHD, the resolution of the screen and my video. If I turn off all my Global Scaling, Firefox stops dropping frames (the same info box on YouTube states resolution is UHD), reinforcing my theory about scaling being the issue. Both are confirmed to be using native Wayland.

I have been using Firefox to join our web conferencing service (Callbridge) for years exactly the same way, but suddenly audio fails to work presumably since a recent Firefox update. (I'm currently running 127.0.2 (64bit) ) The mic in my headset works great in Firefox on other sites including onlinemictest.com. The mic is recognized by Firefox and permission is provided for the site. When I speak, there is an indication that my voice is heard by Firefox, but it is as if the mic is muted...no sound through Firefox even though the mic is not muted. Again, in another tab on a different site, the mic will work.

If I use Microsoft Edge browser with the same setup for Callbridge, everything works fine.

In Firefox it does indicate I have provided mic permission to the site, and the mic is clearly seen and working, but no sound from FF in the web conferences.

I have tried saving mic permission for the site, as well as removing it from Tools...Settings...Privacy & Security...Permissions...Microphone and permitting Mic use each time the site is launched. Page Info settings are all correct with permission to use the mic and speakers and I have tried enabling autoplay for the site.

I believe any Windows or hardware causes can be eliminated since the same setup works in Edge browser. It seems to be just a Firefox issue that has appeared recently when using the Callbridge site.

Any assistance would be appreciated. Thank you in advance.

When I click on a Google Books search result, I used to read it in Firefox. Now it is impossible, since a recent update. But I can do it in other browsers. The suggested May 2023 solution doesn't work for me.

This is the error page I get: "To protect your security, books.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

Opening in a new window doesn't solve the problem.

When I upload pictures to the Dutch website Marktplaats.nl all pictures are washed out / over exposed. When I upload the same pictures in Chrome, the uploaded pictures look fine in both browsers! So it's not the display, but the upload process that changes the pictures.

The added picture shows the same pictures uploaded with Chrome sided with the pictures added with Firefox on a windows 11 PC with NVIDIA Geforce RTX 4070 Ti grafics card

I already tried all various settings with gfx.colormanagement and disabled hardware acceleration in FF, but that doesn't change anything regarding the upload problem