Diễn đàn hỗ trợ Firefox

'm not a programmer, but the almost daily new versions of Firefox that you publish make me question whether you know what you're doing? It's a shame to have a product that needs so many constant fixes. I've been using Firefox almost since the beginning, ie 20 years, but I'm seriously considering trying Opera or another browser that doesn't offer a new version every day.

I have my Firefox update settings on "Check for updates but choose when to install". When I get the pop-up to advise that there is an update available I select the "Update later" option but the update loads regardless of my choice. This happens on both my PC and laptop. I use a variety of online software for my work and frequently one or more will stop working or crash and Firefox advises that the problem is caused by an update needing to restart. The reason I choose to Update Later is so that I can just get on with my work and then update Firefox when it suits me. Currently, I end up having to shut down all open browser windows and then go through and sign in to all required windows and tabs again before I can continue with work. Needless to say this is VERY ANNOYING. Please advise why the updates are loading automatically when I have set my preference set to Update Later.

I am seeing on a Windows 7 unit that I can update to version 115.19.0esr, but I tried to use the Google search tool to check what that version is all about, and nothing. I have tried various ways on pages of what I think is Mozilla and nothing. Where can I find information about version 115.19.0esr? Or has your browser in my unit been taken over by a malware type situation and I am in danger?

BTW, when I clicked on the "What's New" link I saw nothing about that "New" version I am being asked to update to. Oh yes, I am constantly seeing that 'Please Update' window, too.

So if this is a true version from your company/orghanization, where is the information about it?

Just in case you wish to know, I do have about ten screenshots of all that I have been running into as I have tried to find information about 115.19.0esr. And if you are going to inform me that you don't support Windows 7 so you aren't showing any information about an update your browser keeps asking me to update to, I am going to send a letter to some regulator and explain that somebody is not doing there job properly. If you keep nagging me to update, then you should be informing as to why!

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. Closed it down and it seemed to have no issues shutting down at least. I haven't had Firefox crash in recent months, so I'm assuming that this cropping up might be a glitch of some kind? I looked this up to see if anyone else had this issue, and it seems someone on Reddit did encounter this, on Linux, and another on Windows also seems to have run into it. How do we stop this from coming up whenever we start up the browser?

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?

I update software on a regular schedule, and would prefer to not have Firefox (136.0) nag every few minutes that I'm not on the latest and greatest. 120.0.1 only nags a little. How can I turn the nagging totally off?

I added the following to `~/firefox/distribution/policies.json`, but it didn't help.

``` {

   "policies": {
       "DisableAppUpdate": true,

"DisableSystemAddonUpdate": true, "DisableTelemetry": true, "ManualAppUpdateOnly": true, "AppAutoUpdate": false,

   }   

} ```

I have windows 10. Last 3 or 4 months I have been getting notices from firefox for updates. Dismiss or install. When I install the update and at the some point log off the internet. The next time I log onto the internet the computer takes 5-10 minutes to load my home page. I assume this is because it is installing the update? Any way to speed this up? I'm thinking of disabling updates because of this problem. Thanks. Brian

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when I opened Firefox it just updated itself automatically and without even asking if I want to download the update. I tried to find a way to contact support but all I can find is posting a question on here, so hopefully someone can help me with this question: Why did Firefox ignore my update settings and download and install an update I have been denying for weeks now, and how can I prevent it from happening again?

I am on windows 10

hi, I love supporting this independent browser - I know its not perfect but it does a great job of doing most things well.

However, and there is a big but. I can be in the middle of an investigation that requires sharing data to a new tab - on opening the tab I'm blocked from going further as Firefox needs to do an update! This is really infuriating. No update can be SO urgent that you stop me using the browser. This is the Microsoft mentality, and its wrong. Can you please investigate NOT forcing users to update their browser during session.

Matt.

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

Pop up notification for an outdated profile/version of firefox when firefox was closed which made the game tab out and I couldn't move until I was able to tab back in. How do I get rid of this and keep my current profile and get it up to date so that I can use the same profile?

Apparently Windows 11 won't upgrade from v23H2 to 24H2 because the very nice cpu (and system) don't support SSE4.2 or PopCnt instructions. While v23H2 won't get updates after November of 2025, I tend to use operating systems WAY beyond no more updates without problems, and only upgrade when browsers no longer update and support some websites, notably banking and credit card sites, for example.

Any way to get at least a rough idea of when/how long Firefox will continue to update on Windows 11 23H2 so I can plan ahead? Usually it's a year or 2 or more after Microsoft stops updating the OS.

Thanks.

Greetings.

I am using an old Linux Mint version. I got messages that my Firefox needed to be updated.

I finally figured out how to do that and updated it. I started to use it. No problems.

However, the update did not change the default Firefox in the menu or on the taskbar panel below. If I click on them, I get the old version.

So when I restarted the computer, when I clicked on the Firefox shortcut icon in the lower taskbar I got the old version with the tabs that were on it. I had to go back into the Firefox file downloaded for the update in order to open the new version.

So, how do I get a working shortcut icon for the new version and get rid of the old version/icon?

Thanks.

David

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

Why hasn't Firefox updated since April 15? (It's currently the 28th). Things are lagging, primarily on You Tube (for the last 4 or more days), and normally updates don't leave as much time in between updates. Anyone know what's going on? Will it ever update or do I need to leave for another browser?