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  • Đã giải quyết

Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (xem thêm)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Được hỏi bởi taina1 4 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Economist article links fail

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The art… (xem thêm)

Some months back when I get gmail from the Economist and try to go to an article the gmail links to I get this: Our apologies. An error seems to have occurred. The article actually appears very briefly but then gets overwritten by this error message. I am using an up to date Windows 10 PC.

When I go to Microsoft Edge this behavior does not occur. In Firefox I have tried clearing the data and cache but to no avail.

Any thoughts on dealing with this? I do not want to go through many heroic steps to fix this.

Được hỏi bởi Les 4 tháng trước

Được trả lời bởi Les 4 tháng trước

  • Đã giải quyết

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (xem thêm)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Được hỏi bởi charley000 3 tháng trước

Được trả lời bởi charley000 2 tháng trước

Firefox seems to be broken!

Hi there, I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious. I running Windows 10, fully updated, on a laptop. I h… (xem thêm)

Hi there,

I'm new here so please bear with me if I've posted in the wrong place or have missed something obvious.

I running Windows 10, fully updated, on a laptop. I have been using Firefox browser now for many years, suits my needs and avoid's using Goolges Chrome. My Firefox was updated a in the last few days and it shows as up to date on Version 129.0.1 64bit.

I noticed late last night that when opening a fresh window and enter a search term in either the address bar or the Google search bar, my usual choice of search engine, I hit return and nothing happens. Any text I've input disappears totally. Not at all sure what's going on but have found that if I open a new private window Firefow will act as I'd expect without any issues.

I have two other browsers on my laptop, Edge and also Avast's own offering which both work as expected when I enter a search term. Have never experienced this before with the exception of years ago when malware protection wasn't great. It almost seems as though something is just stopping Firefox from searching anything I enter. I can use the bookmarks just fine and then everything works as usual.

Yesterday I thought that maybe following the new windows culmulative updates I was offered and apparently installed just fine, that I needed to restart which a tried and I thought it had cured the issue. Seems that it hasn't and still having the same issue.

Any idea's or thought's on what the cause of this is?

Được hỏi bởi derekalan999 3 tháng trước

Lần cuối trả lời bởi derekalan999 3 tháng trước

  • Đã giải quyết
  • Đã khóa

firefox version 128.0.3 can't play HD amazon prime videos

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements. I've already tried … (xem thêm)

Hello. Recently I've noticed video quality has been reduced on amazon prime video. I get a message saying my hardware doesn't meet HDCP requirements.

I've already tried playing the same video on edge, and the quality selector was fine there, full HD video.

Thank you in advance

Được hỏi bởi Juan Cuello Espinosa 4 tháng trước

Được trả lời bởi Juan Cuello Espinosa 3 tháng trước

FIREFOX UPDATE DISASTER

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to… (xem thêm)

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Được hỏi bởi bassettjohn 3 tháng trước

Lần cuối trả lời bởi TechHorse 3 tháng trước

  • Đã giải quyết

Drag and Drop stopped working in Firefox v129.0.1 for Linux

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser … (xem thêm)

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Được hỏi bởi mike763 3 tháng trước

Được trả lời bởi mike763 3 tháng trước

"Peek" window under tabs

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before. I did go into Performance Options - Visual Eff… (xem thêm)

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Được hỏi bởi Steve09 3 tháng trước

Lần cuối trả lời bởi Steve09 2 tháng trước

  • Đã giải quyết

Firefox will not play video on Linux

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Versio… (xem thêm)

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I​ hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

​I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Được hỏi bởi rhimb0h 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (xem thêm)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Được hỏi bởi botchy110 4 tháng trước

Lần cuối trả lời bởi Straggler 1 tháng trước

Firefox browser updates

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so… (xem thêm)

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Được hỏi bởi Jason Worlock 4 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Google search stops working intermittently in Firefox

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from M… (xem thêm)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

Được hỏi bởi Scott Provencal 3 tháng trước

Được trả lời bởi Scott Provencal 3 tháng trước

Profile backup doesn't work

Hi, I have a disaster situation. I backed up my profile and then I wiped my computer running Ubuntu 20.04. I replaced it with Ubuntu 24.04. Now my profile seems to not be… (xem thêm)

Hi, I have a disaster situation. I backed up my profile and then I wiped my computer running Ubuntu 20.04. I replaced it with Ubuntu 24.04. Now my profile seems to not be compatible with the Firefox installation on Ubuntu 24.04.

I followed this official instructions: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I put my old profile in the ~/snap/firefox/common/.mozilla/firefox/ folder and I set the correct values in profiles.ini. But sadly when I start Firefox all my passwords, extensions and history are not there. I lost everything.

I'm super desperate. Please tell me I can fix this somehow. Why is the official documentation lying?

Được hỏi bởi Jaka Luthar 4 tháng trước

Lần cuối trả lời bởi Jaka Luthar 4 tháng trước

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (xem thêm)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Được hỏi bởi YetAnotherUser 3 tháng trước

Lần cuối trả lời bởi arugula 2 tháng trước

  • Đã giải quyết

Video/audio issue

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but sever… (xem thêm)

Today, Firefox stopped playing audio on Facebook videos and won't play Netflix videos at all (Netflix error code: F7701-1003). Youtube works fine and has audio, but several other video sites I've tried have video but no audio. It was all working fine yesterday and I haven't changed any settings.

These websites work fine with both audio and sound on Microsoft Edge on the same laptop, so this is a problem exclusive to Firefox. OS is Windows 11 Home 23H2, Firefox is latest version (129.0.2)

Things I've tried: 1. Refresh Firefox settings 2. Download and install fresh copy of Firefox 3. Toggle DRM content in setting on/off - no difference no matter what is selected 4. Ensure that 'remember history' is selected 5. Check for Windows updates 6. Uninstall audio driver, restart and fresh install of audio driver 7. Ensure it's not in private mode 8. Turn off all extensions 9. Check volume mixer allows sound for Firefox 10. Clear the cache and cookies

I can't find any more suggestions on the internet, so any further suggestions welcome!

Được hỏi bởi Mike_Bath 3 tháng trước

Được trả lời bởi Mike_Bath 3 tháng trước

Google search simply hangs - clearing History & retry works

Firefox 129.0 (64bit) - Windows 10 (with current updates) Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search fi… (xem thêm)

Firefox 129.0 (64bit) - Windows 10 (with current updates)

Sometimes (except when I'm demonstrating the problem of course) a Google search simply hangs. In the search field (next to the shield & lock) the website for the search appears, eg https://www.google.com/search?client=firefox-b-d&q=how+secure+are+android+phones or https://www.google.com/search?client=firefox-b-d&q=nsw+service+parking+meter+app there is no other response and no activity in bottom left corner of the window.

Simply clearing history (history, cookies, cached files, but not site settings) fixes the problem and the search can then be repeated and new searches done until the next time, when it's a case of rinse & repeat. No other action is required, which would seem to suggest that the problem isn't elsewhere.

This problem affects both my wife's and my PC (same configs), and has for several weeks, sorry can't be more precise as to when it started.

Thanks, Mike

Được hỏi bởi mike741 3 tháng trước

Lần cuối trả lời bởi mike741 3 tháng trước

Rendering issues with Firefox on Linux

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear wher… (xem thêm)

I have had this CPU for 8 months. I have had issues from day 1 with the stock Fedora install of Firefox where text is missing and some green and/or pink boxes appear where the text boxes should be. This has happened with all versions up to 129.0.

This has only been happening with Firefox. Vscodium, (chrome based) Brave and every other Wayland application including foot and freecad render correctly. it is only firefox and only firefox with this GPU. If I run Firefox under qemu without eGL then the rendering is good. If I run it under qemu and enable the virtioGL driver I get the same issue.

I attach a sample of a screen shot that shows that was captured from the frame buffer. In the bottom left corner, you can see quite a few characters missing. This happens randomly and sometimes goes away when scrolling.

I have seen other issues that say that it is a hardware problem, but I am not convinced. This happened with mesa-24.2.0. Find the glewinfo attached below: (Glewinfo log is very long, uploaded to Pastebin for better viewing) https://pastebin.com/raw/1NMnAjmc

Được hỏi bởi tyzyrp+aper34o1djrfc 3 tháng trước

Lần cuối trả lời bởi tyzyrp+aper34o1djrfc 3 tháng trước

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (xem thêm)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Được hỏi bởi Mx. Sx. 3 tháng trước

Lần cuối trả lời bởi Mx. Sx. 3 tháng trước

Pink search bar

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks … (xem thêm)

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

Được hỏi bởi gmorrow1 4 tháng trước

Lần cuối trả lời bởi ThePillenwerfer 4 tháng trước