Diễn đàn hỗ trợ Firefox

Sending this using Safari because Firefox is totally messed up. Firefox 115.24.0esr (64-bit) OSX 10.13.6 High Sierra 2011 Mac Power Book (MPB) with 16 GB RAM. Verizon DSL line, download speed tests from 10-14 Gb/sec but Latency is always 400-900+ msec. No way to measure Jitter with speedtests that will run on my older system, or Bufferbloat now that DSLreports has gone dark.

I want a tool that will allow me to see all the attempts to connect, and packets/traffic, to see it its my old computer going bad, Firefox, the wireless or wired connection to the DSL modem/router, or the DLS modem/router itself, such as a problem with reaching the Domain Name Server (DNS) etc.

I can access the DSL modem/router in the browser, but there isn't much documentation. Its made by Actiontec but customized firmware for Verizon.

The problem persists whether I am using wifi or an Ethernet cable.

My wifes 2010 MBP computer with 8GB RAM using about 6.4GB, running High Sierra and Firefox 115.24.0 (esr) seems not to have the problem at all.

Firefox will show something in the lower left corner, "connecting to..." or "loading..." etc. It can stall with either status.

Search engines would be StartPage or DuckDuckgo. With DDgo, sometimes it just spins forever, but if I click on the URL bar, it drops down another line with the same URL and "--Visit" appended. Sometimes that will load, but seems random.

Some URLs / links open in a few seconds, some spin forever.

I first called Verizon Tech support on May22 about problems (see full exchange of repeated calls & new trouble tickets below). I think, IIRC, this happens to be shortly after I upgraded my Firefox version. They have admitted to PINGs not returning, packet loss, no excuse for the Latency.

I do have a lot of pages/tabs open; Activity Monitor says my memory use is about 14GB, but the Memory Pressure stays low in the green. I also run Thunderbird, TextEdit, maybe Adobe Reader and Excel. But even when I close everything else, the non-loading issue persists. When I shut down Firefox, the memory pressure can go into the red and take a very long time (so I always shut down all other apps first). A recent shutdown stalled & I ended up losing many open pages/tabs, but even the slimmed down load has the same problem.

I have shut off the AddOn NoScript, but the problem persists.

FILE: verizon DSL tech support WED 21MAY25 glacially slow web page connection

800-837-4966 AGENT DSL tech support

failing the PING reset my IP address still fails PING

trouble ticket MDHM03KR7A

2-3 working days for networking team to resolve

THUR 22MAY25 call back from networking guy. they raised the speed to 13.4 but latency still 28, he says should be 15 max. Asked him to optimize by reducing download speed. will call back later or tomorrow.

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

I just spent three hours trying to troubleshoot a recording playback problem on my Arlo Pro 4 Cameras with Arlo Support. After trying several different potential solutions, we were able to resolve the issue. Without going into too much detail, we were able to determine it was the browser. The Cameras were able to play back as expected in both Microsoft Edge browser and Apple Safari browser. Technical support at Arlo has in their documentation that HEVC is not supported in Firefox. Anyone know about this?

My Firefox version is current 131.0.2 (64-bit)

I used goggle meet 3 times today. The first time, it worked just fine. The second time, worked even better than the first. The third time it says I don't have a camera even though it worked earlier. I can't seem to figure it out! I have let all the permissions allow my camera but it still won't work...

When I click any link in an email (gmail) firefox refuses to take me to the site. Instead I get error messages like error 404 or most recently, the attached which was from a link in an email from my doctor. I opened the same link using brave no problem. I have uninstalled and reinstalled firefox a few times. I have deleted all plug ins. I can open every single one of those links and any other links in brave or any other browser. Not firefox. This is frustrating. Any help would be appreciated.

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem doesn't even allow Google Maps to appear in the search results!

This is an hard problem for me -- Apple sold out a long time ago and offer an inferior app.

Is there any solution?

BTW, I NEVER SUBMIT! I SEND.

Some Firefox option is adblocking some links in Publishers Clearing House emails. The same emails work OK in Safari. There are no adblockers (now or ever installed) on this Mac. It's not the end of the world for me but it should be fixed for possible future use.

My Newspaper does not properly scroll every other page. This has gone on for the last three Firefox updates. The site is https://enewspaper.mercurynews.com/html5/reader/production/default.aspx?pubname=&pubid=704bc66e-2c99-475b-83aa-c7f296287203 How can I fix this? Thanks, Jerry

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

I cannot click links from google search on Firefox (latest version - Windows 11) if they are an advertisement. Even an ad from Amazon from my search results. Example: I did a google search for scrapbook paper from a specific company. Google gives me a page of search results. In the top of the page are adverts from Amazon etc. One of them was one I clicked on for amazon. See screenshot 1. When I clicked on the one circled in red I got the second screenshot as a result. So then I clicked the exclamation mark next to http: on screenshot 2 which gave me this info in screenshot 3. I went back to the google search page and cannot open a one of those ads across the top. My husband has the same issue on his galaxy S7 tab and he hates not being able to compare prices by clicking those ads. I have on my desktop, as well as his tablet the browser privacy set to Standard. So what is causing this? I used to love firefox but these latest 3 or 4 updates have left it a hot mess. How do I fix this? It is not like this with other browsers. I have no issues with then at all. I have the same tablet as him, but it has not updated to the latest update and I am able to click those same links from it. I just ran the same search from my galaxy mobile using firefox 119.0.1 It works fine on the mobile version I am running (I know but this is why I won't update it!). Please tell me, help me figure out what is going on with this version of Firefox (version 132.0). Is it FF and google not playing well together or just a FF issue because as much as I like FF I am about to dump it for a browser that works. Just for GP, I only have Last Pass extension active. I have AdBlocker Ultimate but it is currently disabled as I thought it was the culprit and have not re-enabled it just yet. All those extensions listed in troubleshooting information I assume is things within the browser itself?? As I said I only have one extension active and only 2 installed. Please advise. Thank you.

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

When I am working with several open applications I sometimes need to slide the browser window over to I can see both open apps at once. Now when i pull the browser window partially off screen to the right it bounces back at full size. This is frustrating and time consuming to resize again. is there a setting to turn this feature off?

All of a sudden, I get a "Not enough room to save" error message when I try to download a fill. There is plenty of room on my disk.

Also, it's not giving me the option of just opening the file.

I've been needing to use Edge to download files.

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page where you enter your password. I start to enter my email, and about 3 letters in to typing my entire browser freezes. The crash also happens in troubleshooting mode, so I know that it isn't a problem with one of my plug-ins. This isn't an urgent issue, I can get by with the gmail accounts that are already logged in, but it is really annoying.

When loading certain pages (on web application) the motion icon starts and after several seconds it changes to the sand clock icon despite the setting described in 'https://support.mozilla.org/en-US/questions/1303416' being done - ui.prefersReducedMotion set to 'false'. My work is all done in this web app and it is very important to see when data is being uploaded (grey/black dots) and when the page is supposedly being refreshed with updated data being downloaded (blue/green dots). Why is the preference being ignored and how to fix it so you always get the motion?

Hi everyone, I've looked for help but can't seem to find what works. I went to about:config and searched for toolkit.winRegisterApplicationRestart and made it false, it worked for less than a week and now firefox is starting when the computer boots up. How do i stop this? I'm using windows 11 24h2. I've been using firefox for years. My computer boots up faster than my router and it keeps saying i don't have internet. I'd appreciate any help thanks.

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Hello to you up there ! I have Windows 11 - 23H2 up to date ! since 21/1/2025 each time I start Firefox (up to date 134.02 - 64 bits) I get a warning from Malwarebytes Browser Guard that blocks a outgoing request coming from Firefox via port 443 to the IP 82.221.136.1 ( = welcometothemachine.co …. what is that ?? analytics ? AI  ??) .... I am asking myself why is Firefox trying to go to that IP because I never did ask for something like that and how to delete the whole request every time now .... (CCleaner does nothing when used) ... bizarre bizarre behaviour yes ! Who can answer me. Can you please also answer me on geomar@scarlet.be because I would not like to miss the answer ? Thanks.