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  • Đã giải quyết

Using Firefox for searching has recently rendered a message including the reCaptcha I'm not a robot

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected … (xem thêm)

I'm afraid I picked up malware despite Sophos due to this message upon routine searches, e.g. "Where's the nearest pet store". About this page Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen? IP address: 206.194.252.88 Time: 2026-01-13T22:42:41Z URL: https://www.google.com/search?q=Pettstores+near+33069&ud m=14&sei=YMpmafbPMZyKwbkPzc23sAE

It's preceded by the reCaptcha request to check the box stating I'm not a robot.

I'm afraid to enter any passwords on here, to order anything, and especially engage in banking. I'm in a rental using WiFi, Thank You, Eileen

Được hỏi bởi emcinerney80 1 tháng trước

Được trả lời bởi Denys 1 tháng trước

  • Đã giải quyết
  • Đã khóa

Search input still hands off to Address Bar despite "handoffToAwesomebar" being false

When I click on the search box in the middle of the New Tab page and start typing, the focus automatically jumps to the Address Bar (Awesomebar). I want the typing to sta… (xem thêm)

When I click on the search box in the middle of the New Tab page and start typing, the focus automatically jumps to the Address Bar (Awesomebar). I want the typing to stay within the central search field.

In about:config, I have set browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. However, this did not fix the problem — the input is still being redirected to the top address bar.

Được hỏi bởi fokus.sin 2 tuần trước

Được trả lời bởi TyDraniu 2 tuần trước

  • Đã giải quyết

No "Manage Backup" Option

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backu… (xem thêm)

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

Được hỏi bởi Raan Joseph 1 tháng trước

Được trả lời bởi Denys 1 tháng trước

Synch works one way only

Hi, I am using Firefox on Mac Os Tahoe and IOS 18.7 and 26.2 (2 iPads). I have set up synching of my open tabs, but this works only from MacOs to the iPads, not the other… (xem thêm)

Hi, I am using Firefox on Mac Os Tahoe and IOS 18.7 and 26.2 (2 iPads). I have set up synching of my open tabs, but this works only from MacOs to the iPads, not the other way round. When closing MacOs Firefox tabs on the iPads this does not synch back to the Mac. I am missing something?

Được hỏi bởi kjahn1 1 tháng trước

Lần cuối trả lời bởi kjahn1 4 tuần trước

  • Đã giải quyết

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (xem thêm)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

Được hỏi bởi pankewycz 1 tháng trước

Được trả lời bởi Denys 1 tháng trước

Videos hang on BBC News website

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine i… (xem thêm)

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

Được hỏi bởi ChrisOfBristol 1 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 1 tháng trước

I've tryed all obvious instructions and my bookmarks toolbar will not sync

I've tryed all obvious instructions and my bookmarks toolbar will not sync Moderator note: This question has been edited to remove a markdown artifact. … (xem thêm)

I've tryed all obvious instructions and my bookmarks toolbar will not sync

Moderator note: This question has been edited to remove a markdown artifact.

Được hỏi bởi johnwashburncfp 2 tuần trước

Lần cuối trả lời bởi Denys 1 tuần trước

RAM is disappearing

I always have multiple tabs open in my browser. Previously, I could easily open (and switch between) 20+ tabs (I have 16GB of RAM). Recently, after opening five tabs, the… (xem thêm)

I always have multiple tabs open in my browser. Previously, I could easily open (and switch between) 20+ tabs (I have 16GB of RAM). Recently, after opening five tabs, the Task Manager shows 10-11GB of RAM (88-90%) in use! How can this be? I cleared the cache and history, but it didn't help. I installed several RAM cleaners, but none freed up the required amount. None of the five programs worked. Where does that 15GB of RAM go when I open Firefox? When will you finally implement something like Google Chrome—they free up RAM for active pages when inactive ones are opened. Maybe it's because I have so many inactive tabs that the RAM is disappearing? But I had just as many tabs before, some of them inactive, and fewer than 20 active ones, so I could easily open another 20. And now I can't even open five new ones. What's happening to the browser?! SOS!

Được hỏi bởi МаК 1 tuần trước

Lần cuối trả lời bởi МаК 1 tuần trước

  • Đã giải quyết

firefox 147 not updating to firefox 148

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a f… (xem thêm)

Why hasn't firefox 147.0.4 updated to firefox 148 ? The computer is windows 10 home 64 bit that is enrolled in extended security updates. The update has been released a few days ago I believe, in Canada,also I;m wondering if there is a button that is available in "about:config" that forces a update check. Thanks James

Được hỏi bởi James 1 tuần trước

Được trả lời bởi James 1 tuần trước

  • Đã giải quyết

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (xem thêm)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Được hỏi bởi morvik 1 tháng trước

Được trả lời bởi Denys 2 tuần trước

  • Đã giải quyết

Bookmark-Bar not shown in fullscreen mode with newer firefox version

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988 It has always worked great until now, but it seems that it no longer work… (xem thêm)

Same Problem as here but thread is archived: https://support.mozilla.org/en-US/questions/1465988

It has always worked great until now, but it seems that it no longer works with Firefox 147.0.1. Does anyone have any idea how to fix this?

Được hỏi bởi originalraven 1 tháng trước

Được trả lời bởi originalraven 1 tháng trước

  • Đã giải quyết

Some sites will not load on Firefox desktop Windows 11

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypa… (xem thêm)

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Được hỏi bởi Ferrara 2 tuần trước

Được trả lời bởi Ferrara 2 tuần trước

Some areas are being displayed corrupted

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted. Using the attached example from https://soundcloud.com/solarsto… (xem thêm)

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted.

Using the attached example from https://soundcloud.com/solarstone/tracks, it is possible to see a corrupted song bar. In the other song, where the full bar chart should also appear, there is a black area, which seems like a different kind of corruption where the content is simply not being displayed.

This did not happen in version 146.

Is there anything I can do, or any information I can provide, to help debug this issue?

Thank you.

Được hỏi bởi Nelson 1 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 1 tháng trước

The translation feature not available

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm… (xem thêm)

Hi Lovely Firefox Developers, Help articles say that "The translation feature ... has been available for all users since Firefox version 118.", but I can't see it and I'm on v147. I don't want to install the add-on as the articles say it's obsolete, but I can't see any other way to get it. Am I missing something? Tim

Được hỏi bởi TimEarl 1 tháng trước

Lần cuối trả lời bởi TimEarl 1 tháng trước

linux: profile location changed? 146 - > 147

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was: /home/<user>/.mozilla/firefox and now is … (xem thêm)

If I'm not mistaken, between FF146 and FF147 it appears the location of the profile directory has changed. It was:

   /home/<user>/.mozilla/firefox  

and now is

   /home/<user>/.config/mozilla/firefox

Is that correct?

Được hỏi bởi Willis 1 tháng trước

Lần cuối trả lời bởi TyDraniu 1 tháng trước