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problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (xem thêm)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Được hỏi bởi mohammed_abdelraouf 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Broken URL/button/etc hand icon

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elem… (xem thêm)

Using desktop 141.0, noticed issue of the hand pointer either not appearing, or appearing for less than a second and disappearing when hovering over buttons/urls/etc elements. Sometimes it stops being buggy for a minute or so and then goes back. I can't figure out the exact cause for this, but maybe going outside of the window of the browser ? Consistent in the safe mode, on different websites. See the gif for the visual

Được hỏi bởi KnewOne 3 tháng trước

Được trả lời bởi KnewOne 2 tháng trước

  • Đã giải quyết

Change location/folder to save Screenshots in.

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between… (xem thêm)

The latest update 141.0 (64-bit) has changed my default save location from g.drive to users//downloads. How do I change it back to g.drive? I use Firefox synced between 2 computers (1 desktop and 1 laptop). I use google drive so that I can access the same information on both devices. I NEED screenshots to be saved in a specific folder in g.drive. How do I do this. Before this update, there was not this issue. Thanks in advance.

Được hỏi bởi Maggie 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Is it normal for Firefox to use so much memory?

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run… (xem thêm)

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run really slow on the browser. Things are often slow like scrolling up on and down pages websites like Pinterest, and the text when typing on Google docs takes a moment to show up after I've typed it and not instantly, for example.

I checked my computer's task manager because I recently cleaned the laptop, thinking that something else was causing it to be slow, but it isn't. I don't have many processes open on the computer mainly mandatory things and my browser, since I use my laptop mainly for school work, music, or writing. Firefox opens multiple processes, the highest being 21 at one time, and takes up most of the memory on the laptop. Is this normal? Because it takes 1,094.0 MB and keeps my laptop's memory at 90-91%. If it isn't normal, how can I reduce this as well as the lag on my laptop when Firefox is open?

I attached a photo as well.

Được hỏi bởi Lime Soda 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (xem thêm)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

Được hỏi bởi herhey99 3 tháng trước

Được trả lời bởi herhey99 3 tháng trước

Firefox no longer working with multiple apps and websites

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Fir… (xem thêm)

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

Được hỏi bởi ptetta 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Firefox and log in at Allstate Insurance

Not sure if this is the correct topic selection but nothing offered above really fits. I tried to sign into my Allstate.com account today and kept getting error messag… (xem thêm)

Not sure if this is the correct topic selection but nothing offered above really fits.

I tried to sign into my Allstate.com account today and kept getting error messages.

I called their tech department and they told me that Firefox has been notified a long time ago about this issue but has done nothing about it. I was told to use my email account instead of my user ID to get into my account via Firefox, but that if I do it that way, some functions still won't work on Firefox.

I was told that my Safari browser would work, and it does.

Not sure why Firefox refuses to fix this. This is crazy. I've also had problems signing in some other companies with Firefox recently where it used to work fine. It looks like they are just not keeping up with technology. I have the latest Firefox browser for my Macbook, but as companies update their sites, Firefox is staying behind. I prefer Firefox because of things like uBlock Origin, Enhancer for YouTube, and YouTube Watchmarker which I love, but I've had to use Safari more and more because of this issue.

Exactly how does one let Firefox tech know these things. They don't provide anyway to contact them which doesn't look good.

Được hỏi bởi plantsower 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

Bookmarks are now being placed in "Booksmarks" in the "Open Application Menu Tab"

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Applica… (xem thêm)

Greetings Ya'll, Firefox Bookmarks are no longer being initially placed in "Other Bookmarks, they are now being placed in the "Bookmarks" that is under the "Open Application Menu" Tab.

I've found that the "New Bookmarks" can be "Dragged" as a copy to "Bookmarks", from the "Bookmarks" located in the menu, for they will stay there unless I delete them

I can not move the "Bookmarks" back to "Other Bookmarks"

Would I lose My Bookmarks, If I "Refresh" Firefox, as suggested in the "Troubleshooting Section? If there is a chance of this happening then that would Absolutely Be Catastrophic!!

Được hỏi bởi David DeBord 3 tháng trước

Được trả lời bởi David DeBord 3 tháng trước

  • Đã giải quyết

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (xem thêm)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Được hỏi bởi kFirefoxForum 1 tháng trước

Được trả lời bởi kFirefoxForum 1 tháng trước

keeps crashing and also says close foreefox all the time

i keep getting Firefox crashes and i also get Firefox already running close firefox i have the latest version i do not understand why please help thanks … (xem thêm)

i keep getting Firefox crashes and i also get Firefox already running close firefox i have the latest version i do not understand why please help thanks

Được hỏi bởi Mary 3 tháng trước

Lần cuối trả lời bởi Mary 3 tháng trước

Bing Maps not working correctly with Firefox

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance. Now, using Firefox, Bing Maps display a Beta ve… (xem thêm)

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance.

Now, using Firefox, Bing Maps display a Beta version with very limited functionality. Using Microsoft Edge, Bing Maps have all the functionality that I expect.

Has something changed within Firefox that has caused this problem? Is there something that can be done to allow Bing Maps to work correctly from within Firefox?

Được hỏi bởi john.rovcom 3 tháng trước

Lần cuối trả lời bởi john.rovcom 2 tháng trước

Cal Fire web site does NOT load completely

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site. … (xem thêm)

Trying to load https://www.fire.ca.gov/incidents and it does NOT load completely, which it did before all of the upgrades... have to use chrome to view the site.

Được hỏi bởi v 3 tháng trước

Lần cuối trả lời bởi v 2 tháng trước

  • Đã giải quyết

Dark mode broken after update

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, boo… (xem thêm)

I am on Linux Mint 21.2, and I just updated Firefox (141.0). Now, the bookmarks bar, toolbar, and the tabs (everything above the displayed page), as well as the menu, bookmarks menu, and sidebar, are in light mode even though I have dark mode set (They were dark before the update). I tried playing with the Dark Mode settings to no avail. My system is set to dark mode in general. Are others experiencing this? Is there some sort of fix?

Được hỏi bởi cnuzzi2552 3 tháng trước

Được trả lời bởi cnuzzi2552 3 tháng trước

I get a message "We couldn't block this sender. Please try again later."

For the last 5 or 6 days when I go to block a spam sender I get this message "We couldn't block this sender. Please try again later." It happens on every email address I… (xem thêm)

For the last 5 or 6 days when I go to block a spam sender I get this message "We couldn't block this sender. Please try again later." It happens on every email address I try to block - so far, about a dozen or so.

Is this a temporary glitch?

Many thanks for looking into this for me!

Được hỏi bởi Didee 3 tháng trước

Lần cuối trả lời bởi Didee 2 tháng trước

Saving pdfs with Firefox renders them blank in Adobe

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is… (xem thêm)

I'm trying to use Firefox to fill out my tax forms, but while I can save them and view them with Firefox, they're blank when I open them with Adobe or print them. This is, to say the least, NOT USEFUL. What is happening?!?? I'm using Win10 and the latest version of Firefox, and I tried it on an old Mac with the latest version of Firefox as well.

Được hỏi bởi Kristina_A 3 tháng trước

Lần cuối trả lời bởi Kristina_A 3 tháng trước

Accidentally removed extensions button. Want to add it back (for 3 add-ons within that button). Icon not in "customise toolbar"

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons … (xem thêm)

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

Được hỏi bởi MrsBookish 3 tháng trước

Lần cuối trả lời bởi Agent virtuel 3 tháng trước

Text in header <th> cells not visible (plus other font issues)

Myself and a colleague who both use Firefox on Mac are experiencing the exact same issues. 1. Table header cells don't show their text, unless we specify a font for the … (xem thêm)

Myself and a colleague who both use Firefox on Mac are experiencing the exact same issues.

1. Table header cells don't show their text, unless we specify a font for the table

I tried to put an example of the HTML here but it was rendered as a table by this page. I'll add some images of the code instead to show it.

In Firefox the Header cells are not visible, but in Chrome the text appears correctly.

If we add CSS like...

<style> table { font-family: Arial, Helvetica, sans-serif; } </style>

...in the header then the missing text in the THs appears.


2. Other font issues

The Wave accessibility extension has text that doesn't appear and throw errors like this in the console...

downloadable font: rejected by sanitizer (font-family: "Open Sans" style:normal weight:400 stretch:100 src index:3) source: moz-extension://b86260c9-33f6-4529-b12f-a101d8607bd4/styles/open-sans-v17-latin-regular.woff

These only occur on Firefox on our Macs. Fine on PC and other browsers on the Macs.

We tried a whole series of tweaks to settings to try fix this.


I have tried resetting Firefox and doing a fresh install but nothing fixes either issue. Are these known issues with recent Firefox releases on Mac?

Được hỏi bởi darrenj1 3 tháng trước

Lần cuối trả lời bởi darrenj1 3 tháng trước