Diễn đàn hỗ trợ Firefox

I have a problem with my primary email. I cannot send out or receive. I'm working with my provider but no resolution as of yet. They did check my settings at the provider level but said everything looks good. I've thoroughly checked and rechecked all my email settings and am unable to see a problem. I'm thinking that since I am not signed into my browser (Mozilla Firefox) with it telling me my account is disconnected that I need to Sync my account, but I cannot do that.

So, I have been trying to Sync my Mozilla account but being I have a problem with email I am unable to receive your email code to completely sign into my Mozilla account. What I am wanting to do is to sign into my account and add a secondary email address so to receive your sign in code so that I am able to finish syncing my account.

I am lost to know what to do from here! You will be unable to reply to me using my regular primary email address because as I say, I cannot send or receive, so how can you even help me? Please help me somehow! I'm sure you have my phone number being I would think it's on my account. Can you phone me? Hopefully! Not sure whether I should put a phone number or the added secondary email address in here so you can add it for me. I can't sign into Mozilla to do anything. I went through my Google account to get this far so to hopefully send this to you. Your help would surely be appreciated! I'm desperate- here it is - Email hidden for privacy - you can contact me through that. Please help!!! Thank you!

bold textI upgraded to Windows 11 months ago. Last night I tried to get on a website, but was refused access because it didn't support Windows 10. I no longer have windows 10! How do I resolved this conflict?

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsing data, refreshed firefox, and uninstalled and then reinstalled firefox. This happens on all websites, and only when using firefox.

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is not being used.bold text'''''''

So apparently I already had a firefox acct usin my main email from a long time ago and I have one I signed into most recently usin my secondary email. I just had to update my firefox so thats where it all got confusing but I updated successfully and just bookmarked my tabs so I could find em when I started usin updated firefox. im on my laptop and it lets u keep both versions. Not only that but I realized I'd been usin firefox for -I have no idea how long, w/o even signing in! So Idk where all those bkmarks got saved to if I wasnt signed in 4 wks or months...I assumed it wasnt possible to do stuff like that unless u were actually signed in, but now Idk where all of the settings, things i saved or anythin else I adjusted specifically to me would be now since it was all done w/o bein signed into a specific acct! I think a few yrs ago was the 1st time I realized u even COULD have a firefox acct cuz I thought id been usin my fire fox 4 yrs w/o one & had a whole bunch of saved pws that were either saved while not signed into anythin or perhaps a few were saved when I 1st made the acct. I also remember tryin to login when somethin informed me I had an account, which I didnt realize and...o wait I remember now.. I think id been signed in on my laptop 4 yrs w/o realizing I was, & had saved pws, bk marks etc BUT my comp was about to be non-usable due to some internet safety update those of us w/old computers had been getting as a courtesy for yrs that we wouldnt be gettin anymore (all comps older than 2010) & I was forced to get a new laptop in order to keep usin the internet safely. Obvi I planned to transfer everythin id saved in my firefox to the new laptop but I couldnt find any of my acct info like pw, accnt name or anythin despite literally bein signed in. I remember thinkin, "guess I can never sign out cuz ill never be able to get back in" & eventually I had to use the new laptop so id be usin firefox w/o bein signed in, regardless- so this 2nd account I "just" realized I had, must be that one- which I still cannot access, I assume. Don't recall why I couldnt get any of the info while I was originally signed in but eventually I had to use the new laptop & that firefox obvi wasnt signed in, so all my stuff was lost (I think.) I mustve made a new acct since theres one wit my other email I was able to login to today, but Ive been usin the browser on my laptop (and phone, i believe) w/o bein signed in 4 some time. I need help, Idk wat to do bout the accts & the dead one I cant access. I dont have the best memory due to ADD & the many meds I take so I can't be sure what I'v said is accurate. I need help figuring out whats actually goin on wit my accounts, if possible. I'm sorry I can't be more sure on the details. How do I even get in contact with customer support about this? When I kept searching about my problem the only escalation the site would tell me about was to ask a question to this which I now realize is just aq community forum and no one here can help me link my account to combine them into one. I need tech support 4 that.

Thank you for your participation, we have the following products today: Monday, September 16, 2024. You may choose only (1) product from the list below.

... Apple iPhone 15 Pro

   Quantity: 1
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I received this notice for completing a very short survey about my use of Firefox. I am concerned this is a scam since they want my credit card info for the $2 payment... Please advice. Alice

Hello!

I want to log in to two Firefox accounts on the same computer. This is possible with Google Chrome, but I am not sure how to achieve this with Firefox. Could you please let me know how to do this?

Is there a customer service number in China? If so, could you please contact me by phone and let me know the phone number for customer service in China?

My phone number is [edited phone# from community support forum]

My Bellsouth email account is no longer valid and has not been valid for many years.

I have no access to it.

Please explain how i can change it?

Berry

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)