Diễn đàn hỗ trợ Firefox

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned cache and cookies. The crash catch you randomly and then get fixated on a web page.... if i open amazon it crashes, then if i restart the browser it crashes again...like it would do when filling a defective RAM and finding a broken byte. I tested it for 24 hours from a live usb of memtest86+ and i got no error.

My system it's Manjaro Linux Kernel 6.6.40-1-MANJARO My crashes are: bp-78e48a16-1536-4efc-a7a3-a03590240719 bp-706bb811-60e0-4e9a-8cab-d42400240719 bp-535604af-d38a-4d4b-a9de-07f250240718 bp-6592ddc7-b465-43e3-bd42-53cf80240718 bp-79765cde-22a0-42f4-9add-fbf5b0240718 bp-93efa616-c694-4b39-baec-df0dd0240718 bp-6f518461-c039-4fa8-874b-2d15d0240718 bp-5dfae8cc-4a38-4c06-97d7-8a94a0240718 bp-991b53c6-6df4-4b1d-814b-dbf480240718 bp-cb084663-9f4c-4c79-9ef5-74c6a0240718 bp-4f6385b6-927c-4d70-9851-45ffd0240718

when i start profile manager the terminal tells me this: firefox --ProfileManager ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump attempting to generate:/home/fra/.mozilla/firefox/0fkfr894.fra/minidumps/061a3b0e-d741-f873-1d16-e349004db741.dmp ExceptionHandler::GenerateDump cloned child 106383 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::GenerateDump minidump generation succeeded Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

If i go in the minidumps folder i find it empty...

Can we verify it's not a problem of Firefox? At the moment Windows doesn't crash, it crashes only Firefox

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

I am running Ubuntu 22.04 Jammy on my desktop. Problem does not appear in Windows 10.

I can click the search box and the list of search engines shows. I can change the default search engine in settings. Mouse over highlights the selections.

Clicking on one of the choices does nothing.

I think there have been 2 updates since the problem first appeared.

PS: There also appears to be an issue with js. Some functions on websites do not work although most of the scripts do work. In particular comments on comicskingdom.com do not work and the same with comments on seattletimes.com which apparently uses the same script. Both websites work on Windows 10.

Hello, I am writing to you because there have been some problems with YouTube lately when using Firefox. The video won't buffer more than a few seconds, and sometimes I receive an error message saying, "There was an error. Try refreshing the page or try again later." I tried using Safari on my phone, and it is working just fine, so it looks like it is not my internet connection. I am using uBlock Origin and other add-ons. To troubleshoot, I followed the instructions from one of the engineers of uBlock Origin here: https://github.com/uBlockOrigin/uAssets/issues/20586

He recommended reporting it to Firefox in the comments below to another user, but none of it worked for me. Therefore, I am contacting you to see if we can solve this issue. Thank you very much.

I tried the troubleshooting mode, which turns off all the add-ons. Despite that, my Firefox still lags. For example, when I click on a new tab, it takes a couple of seconds to open. When I am typing, it takes a few seconds every now and then to catch up. Additionally, when I am scrolling, it will be unresponsive for a couple of seconds before jumping to where I supposedly scrolled to. I am using Mint Linux Firefox 128.0.3. Processor: 13th Gen Intel© Core™ i7-13700HX × 16. Graphics:

 Device-1: Intel driver: i915 v: kernel
 Device-2: NVIDIA driver: nvidia v: 550.90.07
 Device-3: Cheng Uei Precision Industry (Foxlink) HP Wide Vision HD Camera
   type: USB driver: uvcvideo
 Display: x11 server: X.Org v: 1.21.1.4 driver: X:
   loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa gpu: i915
   resolution: 3424x1926~240Hz
 OpenGL: renderer: Mesa Intel UHD Graphics (ADL-S GT1)
   v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2

I noticed today that there's a small blue cube appears at the tip of the mousecursor inside a firefox window , I guess it's some keyboard shortcut I accidentally activated but can't find any info on where to disable

It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no search engine will come up?? Thank You for any help or suggestions.

When Firefox is my chosen browser, I often follow a link in an email to a usual site, but get a message saying 'Network Protocol Error'. I've tried the instructions online; they don't work. If I copy the link address and paste it into a different browser, I have no problem at all... I'm at the point where I don't want to use Firefox! Can anyone help me please?

Hi. I got a new laptop some weeks ago (Linux Fedora) and I've been using Firefox without any problems until last week. When watching Youtube videos my system shell crashes completely. This problem ONLY happens with Youtube videos and Firefox. Other browsers work fine and I don't have this problem in other websites.

Recent crashes ID: bp-f6b555b9-0fbb-447d-a3b3-9f7ee0240818 bp-1fad31a3-0735-49dd-92ac-44e2d0240818 bp-19ae85a5-8bd3-4d3b-b366-f65a10240818 bp-7ca6ded3-871e-45ad-8351-f21c40240818 bp-88f4aca2-437b-45d1-8d7a-11a7c0240818 bp-ebb8ed44-af42-44c1-89f9-54b1f0240818 bp-3aa6e40e-467c-4c72-8373-b23e30240818

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too !

For two days now Gmail has been unstable on Firefox. It keeps displaying this message: "Oops - The system encountered a problem (#001)".

While in that state, the send messages folder is empty, and I can't attach documents to an email.

Google suggests clearing the browser cache and cookies. Don't want to do that - much work required to recover.

Outlook.office.com not refreshing automatically anymore and requires browser refresh to show new e-mails, etc... Works in Edge and Chrome just fine. Had this issue years ago and issue self-resolved, so unsure what resolution was then.

Here's what happened: I had installed Firefox on a different computer using my current profile backup copy/pasted, into

C:\Users\Al\AppData\Roaming\Mozilla\Firefox\Profiles\s99pq6qr.default

& it worked ok .... but when I signed out & back in days later & launched Firefox on the new computer...

The problem is that it had 2 profiles on the new computer...mine & a generic one ..& that generic one became the starting or DEFAULT profile... obviously without all my data....so I backed out & later deleted that one generic profile so mine would be the only DEFAULT profile used. 

But from then on trying to use my profile on the new computer copy/pasted from my main laptop that I’ve had FF on for10 years...failed .....as it kept using the generic one...& all attempts at fixes to get only my backup profile used didn’t work...so.... & had to do a complete uninstall of Firefox using REVO..as it finds all folders & files hidden around places....but ....after REVO uninstall I found more folders &files of Mozilla & Firefox all around in my C drive...SO..after eliminating everything I could & starting over ...by downloading a new Firefox browser application on the new computer ...but before running the set up files... Now... I want to reinstall Firefox on this different computer ....& make sure that only my backup profile is used!

I was going to try Backup assistant.... But HOW DO I LOCATE & USE/RUN Backup assistant?

When I read this:

https://support.mozilla.org/en-US/kb/switching-devices

These are the steps you need to follow:

Click the menu PhotonMenuButton button in the top right corner of the screen.
Click Help.
Click Switching to a new device.

BUT...I DON’T WANT TO “Switch to a new device.” I WANT TO KEEP IT AS IT IS ON MY CURRENT DEVICE ....AND...WHILE ADDING IT TO MY NEW COMPUTER TOO (I might be confused at the term 'switch')

Then I thought of using Sync When I read this about Connect additional devices to Sync: To connect another desktop computer or profile, just sign in and let Sync do the rest. https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer How do I know if I already had set up Sync on my computer? how to access it

I’m sorry.. but just overwhelmed/confused with too many help articles here...

& on the internet....

Thanks for any help & suggestions!

Hello,

This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this computer I tried to install Firefox it crashed and said that there was another instance of Firefox running. Now I tried again to reinstall Firefox and I am getting a new error, which is: Your Firefox profile cannot be loaded. It maybe missing or inaccessible. I followed one of the forms on this site. I did all that was in the form, IE: I tried to recreate profiles through the profile manager. I also tried to clear the cache in the cache folder. I also tried to move the profile folder via the profile manager. Nothing has worked. Please help me I am very disparate. Also so if necessary is there a way to get live support. thank you :)

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again

Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11