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Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (xem thêm)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Được hỏi bởi 2475575371 7 tháng trước

Lần cuối trả lời bởi Paul 7 tháng trước

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Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (xem thêm)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Được hỏi bởi ninadaon3 7 tháng trước

Lần cuối trả lời bởi TyDraniu 7 tháng trước

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Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (xem thêm)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Được hỏi bởi Alex.ahl 7 tháng trước

Lần cuối trả lời bởi Bradforth 7 tháng trước

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https://www.xfinity.com/stream/listings/favorites no longer works - firefox 140.0.4

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix fire… (xem thêm)

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Được hỏi bởi Craig Burgi 7 tháng trước

Lần cuối trả lời bởi Craig Burgi 7 tháng trước

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Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (xem thêm)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Được hỏi bởi cecchijac 7 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (xem thêm)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Được hỏi bởi sandra3048 7 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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Drop Down Menu On Certain Websites Won't Work

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/govern… (xem thêm)

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Được hỏi bởi KoiYouu 7 tháng trước

Được trả lời bởi KoiYouu 7 tháng trước

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restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (xem thêm)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Được hỏi bởi bheffe 8 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 6 tháng trước

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Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (xem thêm)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Được hỏi bởi rinaldop75 7 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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YouTube channel confusion for comments

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTu… (xem thêm)

I have had a google account and a YouTube Channel ([email_1]@gmail.com) for decades. I recently added a new google email ([email_2]@gmail.com) and accustomed my old YouTube channel for [email_1]@gmail.com with the new email, [email_2]@gmail.com. On other browsers when I comment, the old YouTube account with the new email shows up as the commentor. Today, on my new Firefox browser.I discovered that the new email had created another YouTube channel which showed up as my ID for a comment on another YouTube channel. I deleted the new YouTube channel but, when I comment with the brand new Firefox browser, the old YouTube channel I deleted shows up. How can I correct that?

Được hỏi bởi Dr. Raymond G. Whitham 7 tháng trước

Lần cuối trả lời bởi Dr. Raymond G, Whitham (DrZoonotics) 7 tháng trước

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Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (xem thêm)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Được hỏi bởi Joni 7 tháng trước

Lần cuối trả lời bởi Kiki 6 tháng trước

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Cannot submit feedback

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-… (xem thêm)

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.

Được hỏi bởi gwolbr 7 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that t… (xem thêm)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Được hỏi bởi G.W. 7 tháng trước

Lần cuối trả lời bởi Mark 6 tháng trước

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Unable to enter one particular website

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't pro… (xem thêm)

There is one particular website that I use quite frequently. Lately I haven't been able to log onto it without encountering a page verifying I am a human, and I can't proceed (the page just loops). This has happened on other browsers too, though I fixed the problem there by disabling my adblocker. But that doesn't help here on Firefox. Any suggestions?

Được hỏi bởi Ladyjay12 7 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 7 tháng trước

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drag and drop pictures on iOS

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how… (xem thêm)

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

Được hỏi bởi ani 4detal 7 tháng trước

Lần cuối trả lời bởi bitdecay 7 tháng trước