Diễn đàn hỗ trợ Firefox

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

I just got a new laptop and downloaded Firefox for it. But I am getting pop up ads which say they're coming FROM Mozilla Firefox. I have to click them away, as small pop ups in the bottom right corner of the screen. They're typical of any spam. But some also create their own tabs!

Dear Firefox Support,

as an Manager Service Provider I use Firefox on a daily basis to access our management platforms. Just recently one of our providers launched an new platform to submit supporttickets, get information and sorts.

The issue I am facing is the following:

• start Firefox in Normal Mode
• login URL is https://me.n-able.com/s/sso-login
• upon entering my credentials and 2FA (which are 100% correct) I am presented with an error from SalesForce stating 'We can’t log you in because of an authentication error.'

When I start Firefox in either Incognito Mode or Troubleshoot Mode and following exactly the same process there is no issue all.

Of course I checked add-ons and extensions:

• between Normal and Incognito there is no difference
• between Normal and Troubleshoot I so no differences also

Please advise

Best regards Bart Haarman HaarmanB ICT The Netherlands +31 592 580170

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image to my firefox home page / newtab page|https://support.mozilla.org/en-US/questions/1288490]] . Now I'd like to show the Firefox Home page every time I open Firefox or open a new blank tab.

When I read the article [[How do I set a different Home page and Home button|https://support.mozilla.org/en-US/questions/1341696]] the options in "about:config > browser.startup.page" are limited to "0-blank; 1-home page; 2-last visited page; 3-restore previous session", but there is no Firefox Home page in this option.

So, it seems I cannot have Firefox open to my custom Firefox Home page (and NewTab) image and have the home button open to my corporate web site. Is there another option that I can accomplish this?

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't enter the log in information correctly.

• The websites log in just fine on Chrome, so I know it's not an issue with the websites per se. So it seems to be limited to only when I use the Firefox browser.
• I've disabled extensions, removed them, and tested in Safe Mode, but the problem persists. That leads me to believe the problem is something with the Firefox browser specifically.
• Cookie restrictions are only on Standard, not Strict; I even using a Custom setting to allow cookies to be tracked.
• I've tried clearing the cache and cookies.
• I've deleted the cookie file, thinking it might be corrupted.
• I've restarted Firefox several times.
• I've restarted the laptop twice.

None of that has worked. I'm out of ideas.

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firefox

I've tried clearing cookies, settings them to always be allowed, re-enabling web-rtc, disabling enchanced protection, nothing works. IF i close the active tab with chatgpt even momentarily i will always have to re-log in again when i reopen it

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

When ever i type in firefox no matter what key i strike firefox inputs the next letter from a rotating key set. Key strokes are as follow: 1234567890-=qwertyuiop[]asdfghjkl;'`\zxcvbnm,./-+\ that is all from hitting one key over and over I have uninstalled and reinstalled firefox, reset firefox attempted every keyboard shortcut i could find on the internet nothing helps. I have removed all extensions used and turn off anti-keylogger and still this problem persist. What am i missing?

I was on phone for a couple hours last night with my satellite provider HughesNet to figure out why nothing would stream. We never gt it figured out. Then, I tried another browser and it worked fine!

Ihave been becoming more and more disenchanted with Firefox this year. SOOOOOOO many problems, it makes my life harder. The only alternative is Google. Everything works with Google pretty much. BUT I HATE GOOGLE!! EVIL. So please fix firefox!

So,I blocked a website with Website filter block policy(say https://google.com/*.Initially,it works but if I remove https:// from address bar and Enter,the website reloads.On refreshing,it again gets blocked though. This problem doesnt exist if I clear the cache before blocking the website

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one another so I can't know which one is which without hovering them, I'm more of a text person anyway.

So, how to make pinned tabs show their title?

What is the "Find in page" toolbar called?

The 113.0.1 update (sic) moved it to the bottom of my page. I want to search for a way to restore it back to the upper part of the page (probably using userChrome).

(Note: I was happy with my setup in 112.0.2)

The last update 113.0.1 was when I really noticed it being slow. None of the current suggestions have any effect. I have restarted several times, cleared cookies and history, flushed dns and have gone through all settings. Privacy is set at "standard" and not using a VPN and have turned off add blockers with no effect either. I have to check, but I don't think I have any add-ons except for color on home page.

If I do a speed test, ping is kinda slow, download is half what it should be at times, and every test shows ZERO upload all using several sites to test from . The only thing not done is shutting down av which I won't do. Anyone else seeing this issue? Any other suggestions than the go-to stuff here? Windows 10

You know how you can type a URL and then Ctr+Enter and FF autopopulates the .com? Well years ago "Shift+Enter" autopopulated ".net" and "Ctrl+Shift+Enter" autopopulated ".org".

I really liked that feature. I know a lot of people don't, or don't see its point; that's not important.

About three years ago, I added UserChrome.js and enable-UserChrome.js , which acomplished the two autopuopulating tasks quite nicely.

Until about four weeks ago. I don't know if an FF update stopped reading those two .js files, or if there's a conflict somewhere else, or what. I don't know where to begin - other than posting here for help.

Thanks in advance!

• UserChrome.js is in the subdirectory: C:\Users\[ME]\AppData\Roaming\Mozilla\Firefox\Profiles\gaydtewj.default-release-1
• enable-UserChrome.js is in C:\Program Files\Internet Shenanigans\Mozilla Firefox\defaults\pref (firefox.exe is in C:\Program Files\Internet Shenanigans\Mozilla Firefox )