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I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (xem thêm)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Được hỏi bởi sodapuddle 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (xem thêm)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Được hỏi bởi chughes2 3 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 3 tháng trước

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (xem thêm)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Được hỏi bởi EP 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

My Firefox browser ist old, but I can't instal new one ex.120 or 115, because I'm not able to work with Terminal. What to do?

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my … (xem thêm)

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my English) there is the end of it. I do not know how to install.

Được hỏi bởi Małgorzata Buk 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

"Unverified session" when syncing browser data

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus… (xem thêm)

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus asking me to sign in with google, and finally sends me to a space to set my password. I already have an account associated with my email and already have a password. I type in my same password again and a red bar with "Unverified Session" appears at the top. I am using the latest version of firefox on windows 11. I do not want to delete my account or make a new one. I have tried as many ways as I can think of to link my existing mozilla account to my browser but it simply will not let me. Another support ticket solved this by creating a new account but I find this solution unsatisfactory.

Link to the unhelpful ticket: https://support.mozilla.org/en-US/questions/1435232

Được hỏi bởi Thomas Kennerly 3 tuần trước

Lần cuối trả lời bởi cor-el 3 tuần trước

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (xem thêm)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Được hỏi bởi Jeremy 3 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in … (xem thêm)

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Được hỏi bởi Shahrooz Bhopti 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (xem thêm)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Được hỏi bởi Slaweko 1 tháng trước

Lần cuối trả lời bởi Paul 1 tháng trước

I need to Retrive my Old Tabs Add Ons from my Account

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I … (xem thêm)

Hi, I have account from Many Years on Firefox and I usually when I got New Laptop I just Login in my Account and I retrieved all my Old Bookmarks and Add Ons this Time I got New Laptop and as Usual I Loged in but I got Nothing , I didn't found my Bookmarks or Add ons

Được hỏi bởi osmel33 2 tháng trước

Lần cuối trả lời bởi Paul 2 tháng trước

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (xem thêm)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Được hỏi bởi amachu00’s Firefox on GWHXTECHA32612S 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

Passwords won't sync across devices, import from csv fails

As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to… (xem thêm)

As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to Firefox on Mac. I've manually entered usernames/passwords in the login fields for a few sites and selected the Save Password option when prompted, but about:logins# still says 0 logins and nothing populates when I return to the login page for those sites or pops up if I click or start typing in the username/password fields. Also attempted to sync using same Mozilla account logged in on iOS device and Mac, and that fails on the Mac, too (all passwords are still in iOS version and sync on the device is up-to-date). Error log from attempted sync includes, "Skipping check of passwords - disabled via preferences" and repeats 'Skipping check of... disabled...' for tabs, bookmarks, addons, etc., despite all of the options being selected under about:preferences#sync. Tried unchecking all, disconnecting, reconnecting, and making sure all were checked again. Tried to connect using QR code, but keep getting the message, "Pairing unsuccessful. Try again." as soon as I click on "Connect another device" - a QR code is never actually generated/displayed (see image), and clicking on it to 'try again' does not refresh/generate a QR code. A Primary Password (Master Password) has never been set for this account/on any associated devices. If I try to enter a web address, username, and password manually in about:logins#, it throws an error message and says it couldn't save, and asks me to enter a primary password which, again, I've never created/had. All versions of Firefox are up-to-date.

Please help.

As suggested in the post quoted below from [archived thread], I shared the error log from about:sync-log through the linked site.


'the-edmeister

   Moderator

6/13/18, 1:36 PM

If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.

Type about:sync-log in the URL bar and hit Enter. Do you have any error reports on the devices where Logins sync isn't working?

The text of the log can be posted here: https://pastebin.mozilla.org/ Make sure you select "a month" for data retention; "a day" is the default.

Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here. '

Được hỏi bởi Anneka 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

HELP! firefox account - suddenly all data deleted

Dear community, I have used firefox for years now and I had it synced with my email adressed. Today I wanted to login with a second profile (from my work) (I did this via… (xem thêm)

Dear community, I have used firefox for years now and I had it synced with my email adressed. Today I wanted to login with a second profile (from my work) (I did this via about:profiles, adding a new profile) and when I logged back into my private email I had to change the password since I forgot. Suddenly ALL my user data was deleted, my passwords, my bookmarks, my history. It even shows in my profile that I just opend the account with that email adress now, today, even though I had my account for years. ALL my data is lost. PLEASE help! I am desperate. Thank you sooo much <3

Được hỏi bởi capharnauem88 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (xem thêm)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Được hỏi bởi Tylere Couture 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Firefox sync two different computers

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want … (xem thêm)

I have to computer with totally different tabs. Will Firefox sync combine the two sets of tabs? I realize that I may have duplicates and a LOT of tabs. I just don't want to lose any tabs or bookmarks when the computers sync afterward. I am currently assuming that the tabs sets will be merged and that I will have to remove duplicates.

Được hỏi bởi Bruce A Williamson 5 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 5 tháng trước

No data my firefox account

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was look… (xem thêm)

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was looks like a new account. How can i restore my old data. My old PC was already formatted.

Được hỏi bởi jargaltulga.ts 5 tháng trước

Lần cuối trả lời bởi Paul 5 tháng trước