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Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (xem thêm)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Đã được hỏi bởi libelo95 1 năm trước

Trả lời lần cuối bởi AliceWyman 1 năm trước

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reinstalled the Firefox

Hi I have formatted my computer and when I reinstalled the Firefox browser and logged into my account, I lost my information, bookmarks, browsing history, passwords, I wa… (xem thêm)

Hi I have formatted my computer and when I reinstalled the Firefox browser and logged into my account, I lost my information, bookmarks, browsing history, passwords, I want to retrieve it in any way.

Đã được hỏi bởi lmo3a4l 1 năm trước

Trả lời lần cuối bởi Paul 1 năm trước

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I cannot see any of my synced data.

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. Aft… (xem thêm)

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

what can i do to restore my synced data.??

Đã được hỏi bởi minasamir113 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (xem thêm)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Đã được hỏi bởi Magnus 10 tháng trước

Trả lời lần cuối bởi jonzn4SUSE 10 tháng trước

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Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (xem thêm)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Đã được hỏi bởi georgek3 7 tháng trước

Trả lời lần cuối bởi Paul 6 tháng trước

Problem syncing mobile and desktop.

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced t… (xem thêm)

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced two mobile devices before, and it worked fine. I've spent a good portion of today trying to figure it out, and have gone half mad from frustration. Please can you help me? Thank you!

Đã được hỏi bởi Robin 4 tháng trước

Trả lời lần cuối bởi cor-el 4 tháng trước

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all m… (xem thêm)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Đã được hỏi bởi 04l3xxxx 2 tháng trước

Trả lời lần cuối bởi cor-el 2 tháng trước

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Firefox Browser will not receive history from iOS

Firefox Browser will not receive history from iOS, how to fix? Everything else seems to work except history syncing. However, I still can sync history TO my phone, but no… (xem thêm)

Firefox Browser will not receive history from iOS, how to fix? Everything else seems to work except history syncing. However, I still can sync history TO my phone, but not from it.

Đã được hỏi bởi danielsstamper 1 năm trước

Trả lời lần cuối bởi Tevin 1 năm trước

Firefox sync sessions?

I'm confused about sync when it comes to sessions. Sessions is not one of the options. A few days ago, I open Firefox and my profile was broken. Nothing worked in the w… (xem thêm)

I'm confused about sync when it comes to sessions. Sessions is not one of the options.

A few days ago, I open Firefox and my profile was broken. Nothing worked in the way of toolbar addon buttons, contest menus, etc. I narrowed the problem down to the session store files.

The session was still present. I could scroll thru it, and select tabs, but hat was about it. Fortunately I was able to get things back working again in a fresh profile, but it was a tricky exercise.

My desktop sessions sync with my phone. Is the re a way to perhaps sync sessions, and do it recursively so you don't get a mess with duplicates and discarded tabs?

I used to to use Tab Session Manager until a couple years ago when it began destroying sessions, and there was no way to retrieve them. Even the supposedly repaired version couldn't reverse the process. Had something to do with the sessionstore-backups folder, so I don't know if I can trust it now.

Đã được hỏi bởi noel_envode 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tháng trước

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"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (xem thêm)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Đã được hỏi bởi bigdata 1 năm trước

Trả lời lần cuối bởi einarpall 1 năm trước

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup. … (xem thêm)

I changed my firefox account password and lost all of my saved logins and bookmarks is there any way to restore it please help its very imp coz i dont have backup.

Đã được hỏi bởi karanarunraut 5 tháng trước

Trả lời lần cuối bởi Paul 5 tháng trước

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Recovery

Hi, I have an issue. I today I reinstalled my windows. I recovered and synced my Mozilla, however it still doesn't have my old passwords, add ons and bookmarks including … (xem thêm)

Hi,

I have an issue. I today I reinstalled my windows. I recovered and synced my Mozilla, however it still doesn't have my old passwords, add ons and bookmarks including my old opened tabs from my firefox laptop. I really need to have all of that. Is there any chance you guys can help me?

Đã được hỏi bởi sebaspap69 11 tháng trước

Trả lời lần cuối bởi cor-el 11 tháng trước

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Please remove, delete and deactivate account

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me? It says that it needs a verification code and my Email i… (xem thêm)

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me?

It says that it needs a verification code and my Email is no longer accessible. Can someone please delete and deactivate the account for me please?

Here are some images for proof

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Đã được hỏi bởi LeoBeyene 1 năm trước

Trả lời lần cuối bởi ·´¯`·...¸>-)))º> ~dbben 1 năm trước

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Where do tabs I "send" to another device land ?

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another de… (xem thêm)

Hi. Firefox is my main browser, installed and signed in on a handful of devices. The share menu has a nice option to "Send To Device" to send a specific tab to another device. I do that, get a confirmation toast that the Tab has been sent... but where can I find it on the target device ? It doesn't open right away (which is what I'd prefer), and I can't find it anywhere else ?

I tried from Android to Android, from Windows to Android, from Android to Windows... Sending a tab is nice, actually finding it on the target device would be nicer ^^

Đã được hỏi bởi oonlan 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước