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  • Đã giải quyết

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (xem thêm)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Đã được hỏi bởi dplant 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Won't load pages on desktop

For the last week or so, Firefox on my desktop has opened to a blank new tab screen, and won't load any other pages. It won't even load support.mozilla.org, I'm asking th… (xem thêm)

For the last week or so, Firefox on my desktop has opened to a blank new tab screen, and won't load any other pages. It won't even load support.mozilla.org, I'm asking this on my phone! I've had to use Edge on the occasions that I CAN'T use my mobile for the task; printing shipping labels, downloading a better art program, that sort of thing. I'd really rather NOT use Edge at all, thanks.

Đã được hỏi bởi jordanliora1995 1 tuần trước

Đã được trả lời bởi FredMcD 1 tuần trước

  • Đã giải quyết

Does Firefox use something in Google services?

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found … (xem thêm)

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found on this server. That’s all we know." while using Firefox. I copy the link and paste it into the browser Edge and the site comes up no problem. Does firefox used a cached version of Google while Edge does not? Is there a way to resolve this?

I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine. A tad bothersome that Google is still there. Not really interested in going to MS Edge...

Đã được hỏi bởi mojotre 1 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

Old account

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use. I am sure I had a Firef… (xem thêm)

Can anyone help. I have just set up a new Firefox account. I tried to enter two different secondary email addresses, but both are already in use.

I am sure I had a Firefox account many years ago and this is the problem. How can I delete the old account without knowing the main email address so I can use those email addresses again?

Đã được hỏi bởi Jane 1 tuần trước

Đã được trả lời bởi user3585702 1 tuần trước

  • Đã giải quyết

Download speed in Firefox is very slow

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when… (xem thêm)

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Đã được hỏi bởi pedro.santos.valim 3 tháng trước

Đã được trả lời bởi pedro.santos.valim 3 tháng trước

  • Đã giải quyết

MAIL ICON

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. … (xem thêm)

The icon for MAIL is no longer available at the right end of the search bar - should be to left of the history/bookmarks/pocket list icon. Please help me restore this. I use it to place news headlines etc. into e-mail for sending!!!!

Đã được hỏi bởi maggiem14 5 tháng trước

Đã được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Restoring bookmarks after changing Firefox Account password

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exp… (xem thêm)

Hi - I signed out of a different Firefox account and can't get back in, as the password I have isn't correct. If I change my password, I may lose my bookmarks, etc. I exported the bookmarks to html and also backed them up (json). If I change my password, will I be able to restore the bookmarks using one of those backups? I backed up "all bookmarks." Does that include the bookmarks toolbar and mobile bookmarks as well as the bookmarks menu and other bookmarks? Thank you in advance!

Đã được hỏi bởi RoseThorn 3 tuần trước

Đã được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Recognizing use of two Laptops

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do… (xem thêm)

Firefox Support: I am 80-years old, and use a land line. 360 894-6326. I do not have a cell phone. I have been using Firefox, and Aol for a good number of years. I do not use most bells and whistles or ‘Social Media’ accounts, and I cannot click a picture of a code from the screen. Recently, I purchased a new Laptop, which required using a Microsoft ‘Outlook Account’ the previous account Walter6326@Outlook.com ‘Password’ was not recognized, I tried to change it many times filling out the ‘form’ provided, which did not request simple information which could identify me, instead the ‘team’ said they would get back in 24-hours. They did, and indicated I didn’t provide enough information to identify me.

After a number of attempts in which ended up now creating: Butch6326@Outlook.com, I was able to get the other Laptop to work, except in using one then the other some of my destinations do not recognize the last password, and I have to have a code or some such sent to Aol.com to verify that I am me. I created yet another account with Webmail.fairpoint.net ‘Phillwa2@fairpoint.net’, however 'fix it' codes sent to that account do not get there. I have synced both computers with Firefox, and it appears that it is working. In this day and age it seems impossible to actually talk to a person in which such problems could be resolved in short order. I would appreciate some direction.

Đã được hỏi bởi phillwa 1 tháng trước

Đã được trả lời bởi phillwa 1 tháng trước

  • Đã giải quyết

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (xem thêm)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Đã được hỏi bởi Mark Taylor 5 tháng trước

Đã được trả lời bởi jscher2000 5 tháng trước

  • Đã giải quyết

Automatic download on 26th January

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windo… (xem thêm)

Since the automatic download on 26th January I have no Windows 10. I cannot access it. I have no screensave picture or icons on the bottom toolbar. I cannot use the Windows Start button, so I cannot go to Settings or any other feature. The download has removed Windows completely. Help!!!! Please!!!!

Đã được hỏi bởi rosaliegibbs06 1 tháng trước

Đã được trả lời bởi FredMcD 1 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (xem thêm)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Đã được hỏi bởi jon.pearce26 7 tháng trước

Đã được trả lời bởi cor-el 7 tháng trước

  • Đã giải quyết

Alt + Spacebar shortcut

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which… (xem thêm)

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which is to control a window Size, Move, Exit, etc. I've tried it with AddOns disabled. Any ideas please?

Đã được hỏi bởi stan28 1 tháng trước

Đã được trả lời bởi stan28 1 tháng trước

  • Đã giải quyết

tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (xem thêm)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Đã được hỏi bởi g7777 5 tháng trước

Đã được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (xem thêm)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Đã được hỏi bởi ronsuwa345 2 tháng trước

Đã được trả lời bởi ronsuwa345 1 tháng trước

  • Đã giải quyết

Using Mac OS Big Sur 11.1 and Firefox 84.0.2, when I try to play videos on YouTube and select a video, the program keeps putting the same video up, no matter what I choose. This does not happen when I use Safari.

I have deleted the appropriate cookies, but as soon as I sign into YouTube, the problem as described re-occurs.

Đã được hỏi bởi hakr100 1 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (xem thêm)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Đã được hỏi bởi Ron 1 tháng trước

Đã được trả lời bởi alex_mayorga 1 tháng trước

  • Đã giải quyết

YouTube sign out and navigation menu issue

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all… (xem thêm)

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all in all mostly not visible. The second and the biggest problem - I can't log out from YouTube. See Pic-2.

I fully deleted Firefox, created new clean profile without any add-on etc, and tried to log in to YouTube - it didn't help. So I think it's not needed to mention all other basic things like cookie deleting etc were done. Problem is always here.

Đã được hỏi bởi olgerd 4 tháng trước

Đã được trả lời bởi olgerd 4 tháng trước

  • Đã giải quyết

I got a powerful laptop & want to apply my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end they crash or do not load? Any help greatly appreciated! Both are on Windows 7 Pro Thx 4 help! Boater

I got a newer powerful computer & want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they … (xem thêm)

I got a newer powerful computer & want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they crash or do not load? Any help greatly appreciated! Both laptops are on Windows 7 Pro Thx 4 any help! Thank you in advance, Sincerely, Boater

Đã được hỏi bởi BoaterDaveMB 2 tháng trước

Đã được trả lời bởi Wesley Branton 2 tháng trước