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Firefox won't open on Mac despite trying everything I've read

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to th… (xem thêm)

Hi, I have a Mac 10.11.6 and for whatever reason I cannot get Firefox to open. I received a message at the bottom of my browser during the last use saying something to the effect of click restore/restart to improve speed. I did this and now Firefox will not open. I get a Mozilla crash reporter screen even when I try launching it in safe mode. I tried the refresh option (by holding shift + option on startup) and still get the crash report screen. I reinstalled it multiple times, tried deleting it and doing a clean install, deleted my profile and created a new one, and even deleted my anti virus program. Nothing seems to be working and I am very eager to get my preferred browser working again.

Thanks very much for your insight!

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Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (xem thêm)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

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Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã giải quyết
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How can I keep adware from infecting 54.0 even when I re-download it?

Five days ago, I started to see unwanted advertising, including unwanted pages and pop-ups when using Firefox 54.0 on an iMac running OS X 10.11.6. Firefox stopped unwant… (xem thêm)

Five days ago, I started to see unwanted advertising, including unwanted pages and pop-ups when using Firefox 54.0 on an iMac running OS X 10.11.6. Firefox stopped unwanted pages while loading, but those pages still needed to be closed manually. At the same time, web pages began to display double-underlined hyperlinks that would activate pop-up ads. These adware symptoms are not present when using Safari. Today, I trashed the infected Firefox and downloaded version 54.0 again, but the adware symptoms were present again. Thanks for any help. Ron

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  • Đã giải quyết

Fresh Install Firefox 76.0.dmg results in "Profile Missing" Error and does not boot. OS10.11.6

MacbookPro OS 10.11.6 About a week ago Firefox was running no problem. Closed Firefox (quit) Re-opened and got the Profile missing error. troubleshoot through exis… (xem thêm)

MacbookPro OS 10.11.6

  1. About a week ago Firefox was running no problem.
  2. Closed Firefox (quit)
  3. Re-opened and got the Profile missing error.
  4. troubleshoot through existing threads on mozilla support. including renaming the profile.ini file, deleting it, moving it, etc.
  5. Used Appcleaner to wipe all known goodies of Firefox from my computer
  6. downloaded a fresh 76.0.dmg from the website
  7. Problem persists. Application does not load, "Profile missing" opens immediately
  8. No application support data in /Library/ application support/firefox exists

Chrome works and Safari works no problem.

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Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (xem thêm)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

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Firefox crashes when starting, even if I go to safe mode

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My … (xem thêm)

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My firefox was usually fine after I forced quit it and started it again, but yesterday it crashed from when it was starting.

I'm flustered and try to open it a few more times, but the result was still the same, crash and crash again. Firefox tried to give me options by using the safe mode. I thought it could work if I went with the safe mode, but unfortunately even in safe mode, my firefox still crashed.

And just like that I also don't have a choice to access the troubleshooting menu in firefox because it crashed before I could go there. That's why I'm here to request help.

This is the report ID I just submitted a few minutes before posting this. bp-7dbf5090-1315-48b5-af5f-fe7d20180523

If you need details of the report just ask me. I've already copied that from the crash reporter. Thank you!

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Firefox quit unexpectedly & Downloaded Firefox DMG failed to open.

My Firefox repeatedly quit unexpectedly after upgrading to version 62.0.3! Below is the Problem Details and System Configuration report. I've tried to hard download the l… (xem thêm)

My Firefox repeatedly quit unexpectedly after upgrading to version 62.0.3! Below is the Problem Details and System Configuration report. I've tried to hard download the latest Firefox (again) but the Firefox 62.0.3.dmg won't open. I've attached a screen grab.

Process: firefox [3692] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 62.0.3 (6218.10.1) Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [3692] User ID: 501

Date/Time: 2018-10-07 04:17:37.281 +0800 OS Version: Mac OS X 10.11.6 (15G22010) Report Version: 11 Anonymous UUID: AE71ADD2-8651-DAF0-2718-59DEA027A96F


Time Awake Since Boot: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0xffffffffffffffff Exception Note: EXC_CORPSE_NOTIFY

VM Regions Near 0xffffffffffffffff: --> shared memory 00007fffffef1000-00007fffffef2000 [ 4K] r-x/r-x SM=SHM


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 org.mozilla.firefox 0x00000001022f0505 0x1022ef000 + 5381 1  ??? 0x696c79642e736269 0 + 7596580142650188393

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0xffffffffffffffff  rbx: 0x0000000000000004  rcx: 0x0000000000000002  rdx: 0xffffffffffffffff
 rdi: 0x0000000000000016  rsi: 0x0000000000000000  rbp: 0x00007fff5d90fc30  rsp: 0x00007fff5d90fb70
  r8: 0x0000000000000004   r9: 0x0000000000000000  r10: 0x00007fff8de48c02  r11: 0x0000000000000202
 r12: 0x00007fff5d910459  r13: 0x0000000102703040  r14: 0x0000000000000000  r15: 0xffffffffffffffff
 rip: 0x00000001022f0505  rfl: 0x0000000000010286  cr2: 0xffffffffffffffff
 

Logical CPU: 6 Error Code: 0x00000004 Trap Number: 14


Binary Images:

      0x1022ef000 -        0x1022f0ff7 +org.mozilla.firefox (62.0.3 - 6218.10.1) <2405040F-2C56-3DB7-BC9A-82697766FAE4> /Applications/Firefox.app/Contents/MacOS/firefox
      0x1022fc000 -        0x10231eff7 +libmozglue.dylib (0) <F722CB00-C672-3CBF-B413-A589793B46C2> /Applications/Firefox.app/Contents/MacOS/libmozglue.dylib
      0x102800000 -        0x102a61fff +libnss3.dylib (0) <90998F01-A209-3220-9D18-61D676F808A5> /Applications/Firefox.app/Contents/MacOS/libnss3.dylib
      0x102a9b000 -        0x102aa7fff +liblgpllibs.dylib (0) <852ECF00-76C1-349D-B0F0-1574D751FCBA> /Applications/Firefox.app/Contents/MacOS/liblgpllibs.dylib
   0x7fff60af4000 -     0x7fff60b2ba47  dyld (360.22) <6B9CD3BA-2D60-3629-A0CB-AB810F55E8DD> /usr/lib/dyld
   0x7fff80c6b000 -     0x7fff80c79ff7  libbz2.1.0.dylib (38) <790B4CA3-9A41-39B2-ACDB-3DF973695B0F> /usr/lib/libbz2.1.0.dylib
   0x7fff80e24000 -     0x7fff80e30fff  com.apple.speech.synthesis.framework (5.4.12 - 5.4.12) <71DA00B8-5EA2-326B-8814-59DB25512F65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
   0x7fff80e31000 -     0x7fff80e7dfff  com.apple.print.framework.PrintCore (11.2 - 472.2) <5AE8AA6B-CE09-397D-B0D4-0F9CCBF1F77D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
   0x7fff80f93000 -     0x7fff80fdfffb  com.apple.HIServices (1.22 - 550) <6B76B41C-CF5A-34C4-89F4-EFD7CA3D1C9D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
   0x7fff80fe0000 -     0x7fff81334fff  com.apple.Foundation (6.9 - 1259.32) <472CF0E0-E6AE-3330-86A5-849F120749E2> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
   0x7fff815e4000 -     0x7fff815e7ff7  libCoreFSCache.dylib (119.5) <2389D7DA-B8EF-3EB4-AAAF-FBEDE01CDECA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache.dylib
   0x7fff815e8000 -     0x7fff81629ff7  libGLU.dylib (12.1) <CD7A5916-3E3C-3EF3-A275-B281016B99CB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
   0x7fff81662000 -     0x7fff818e9fff  com.apple.CFNetwork (760.9 - 760.9) <54B34D8B-BDE6-37EA-B178-1906827ECC59> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
   0x7fff818ea000 -     0x7fff81b0bff7  com.apple.CoreImage (11.4.0 - 366.4.20) <7721BA55-A10E-3425-8392-C5D7C510EAAB> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage
   0x7fff81b0c000 -     0x7fff81b10fff  libpam.2.dylib (20) <CFCD19BD-87BC-3F2B-BB1C-4C23E8E55F1A> /usr/lib/libpam.2.dylib
   0x7fff81b11000 -     0x7fff81b49ff7  com.apple.RemoteViewServices (2.0 - 101) <B2881449-8CFE-3D1C-B4BF-155640392533> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
   0x7fff81bb1000 -     0x7fff81c02fff  com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <EA7D4F3B-062B-3C81-A98C-C89264D00D48> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
   0x7fff81c0b000 -     0x7fff81c93fff  com.apple.CoreSymbolication (3.1 - 58048.1) <F265777B-068C-3A24-AAE5-D0030A47F74F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
   0x7fff81c94000 -     0x7fff81caaff7  libLinearAlgebra.dylib (1162.2) <FFE54EDF-F06F-3C0A-864A-4CA7BBFD4B2D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
   0x7fff822a3000 -     0x7fff82549ff7  com.apple.CoreData (120 - 641.3) <A29A5491-6169-372B-828F-84EE0CFD4BC4> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
   0x7fff8254a000 -     0x7fff8254dffb  libdyld.dylib (360.22) <E0CE4C3B-38DF-37FB-A74E-866938E1AF92> /usr/lib/system/libdyld.dylib
   0x7fff8255f000 -     0x7fff8258eff7  com.apple.DictionaryServices (1.2 - 250.3) <30250542-CBAA-39C1-91AA-B57A5DE17594> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
   0x7fff828c7000 -     0x7fff828cdfff  com.apple.IOAccelerator (205.14 - 205.14) <AFCB63A4-BEF6-362B-98C2-912FB1FC5F82> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
   0x7fff828ce000 -     0x7fff82914ff7  libauto.dylib (186) <999E610F-41FC-32A3-ADCA-5EC049B65DFB> /usr/lib/libauto.dylib
   0x7fff838bd000 -     0x7fff83ba2ffb  com.apple.CoreServices.CarbonCore (1136.2 - 1136.2) <2DBAFC9A-6CD6-351D-B1F4-87D81AA6D640> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
   0x7fff83db7000 -     0x7fff84275fcf  com.apple.vImage (8.0 - 8.0) <85FB412E-EB30-3433-A79B-B3970FC83580> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
   0x7fff84ef9000 -     0x7fff84f0aff7  libsystem_trace.dylib (201.10.3) <0ED15BED-B1F8-3845-9EC1-CC0B54B6BF1B> /usr/lib/system/libsystem_trace.dylib
   0x7fff84f89000 -     0x7fff84ff4ff7  com.apple.framework.CoreWLAN (11.0 - 1101.20) <F91E178D-874A-3080-8C6D-556E07A4C527> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
   0x7fff84ffa000 -     0x7fff85014fff  com.apple.Kerberos (3.0 - 1) <1B4744BF-E5AE-38E2-AA56-E22D3270F2E8> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
   0x7fff85015000 -     0x7fff8501aff7  libmacho.dylib (875.1) <318264FA-58F1-39D8-8285-1F6254EE410E> /usr/lib/system/libmacho.dylib
   0x7fff85021000 -     0x7fff85052fff  com.apple.GSS (4.0 - 2.0) <23A5ACE3-683C-3E32-9A9B-05FC934AFAFB> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
   0x7fff85053000 -     0x7fff85c7cff7  com.apple.AppKit (6.9 - 1404.47) <F3411F6E-DD87-34D0-8C68-C69B2205E41D> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
   0x7fff85cda000 -     0x7fff85cdefff  libGIF.dylib (1464) <8C3B7C49-AC1D-3CE6-9958-6F9A76157763> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
   0x7fff85d72000 -     0x7fff85e2bff7  libvMisc.dylib (563.5) <8133051D-E4FD-3D02-A11F-2C765F1E05FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
   0x7fff85ef9000 -     0x7fff85f2dff7  com.apple.CoreVideo (1.8 - 191.3) <1AA24A1B-CB84-3F6B-B6DE-11494542649C> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
   0x7fff862bb000 -     0x7fff86348dd7  com.apple.AppleJPEG (1.0 - 1) <BF7EDBDB-A52D-37F7-BDE4-EAD49310D7A9> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
   0x7fff8634e000 -     0x7fff86378ff7  libc++abi.dylib (307.4) <D24E06BF-6522-3C4A-BD0C-11C42BA4D8E8> /usr/lib/libc++abi.dylib
   0x7fff8678c000 -     0x7fff86792ff7  com.apple.speech.recognition.framework (5.1.1 - 5.1.1) <9E5A980A-F455-32D5-BBEE-3BD6018CC45E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
   0x7fff867e4000 -     0x7fff86888fff  com.apple.Bluetooth (4.4.6 - 4.4.6f4) <ABA0F0EB-9BCF-394C-A990-0DF22B1EB798> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
   0x7fff86b07000 -     0x7fff86b49ff7  com.apple.Metal (56.6 - 56.6) <30518711-8D00-3759-AA19-800D3C88E693> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
   0x7fff86b4a000 -     0x7fff86b9dff7  libc++.1.dylib (120.1) <8FC3D139-8055-3498-9AC5-6467CB7F4D14> /usr/lib/libc++.1.dylib
   0x7fff873b4000 -     0x7fff873ddfff  libsystem_info.dylib (477.50.4) <FAA9226D-64DE-3769-A6D8-6CABA4B7FF4D> /usr/lib/system/libsystem_info.dylib
   0x7fff87420000 -     0x7fff875e9ff7  com.apple.ImageIO.framework (3.3.0 - 1462) <E527D2A4-C395-335E-ABE5-1329B612D659> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
   0

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Since updating to Firefox's new security on Dec 7 2019 I can't log into my work email or order from trusted supplers. How can I disable it?

On 7 December 2019 I got a message from Firefox asking me to upgrade to their new security system. I did this. Now I can't access my work email from home and can't order… (xem thêm)

On 7 December 2019 I got a message from Firefox asking me to upgrade to their new security system. I did this. Now I can't access my work email from home and can't order books etc from trusted suppliers. I want to down grade to the version of Firefox that I had before. How can I reverse this disastrous "upgrade"?

The upgrade details are: Firefox 71.0 (20191202093317) Details Installed on: December 7, 2019, 5:10:21 AM Status: The Update was successfully installed

Đã được hỏi bởi katharinebetts 8 tháng trước

Trả lời lần cuối bởi katharinebetts 8 tháng trước

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Firefox turns off my GPU when hardware acceleration is on AND it broke my High Sierra install!

Hi, I was helping out a client and found a weird issue. 2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra. This Mac passes all Apple Hardware Tests, the S… (xem thêm)

Hi,

I was helping out a client and found a weird issue.

2010 iMac, 16GB RAM, 500GB SSD, clean install of OS X High Sierra.

This Mac passes all Apple Hardware Tests, the SSD is new, the RAM is good, the GPU is fine as well.

I can run Chrome or Safari with a dozen or more tabs open running video and it's fine. I have 6 Adobe CS apps open and testing, it's fine.

As soon as I run Firefox and have more than 3 tabs going. the screen goes black or I get the scrambled pink and green video artifacts that point at a failing GPU.

Stranger still... with zero other apps installed or system add-ons running, the third time I was able to replicate the behavior, I restarted... and the High Sierra install was broken and I had to reinstall clean from scratch. (A huge waste of my time by the way).

I did find the black screen issue in your forums:

https://support.mozilla.org/en-US/questions/1219380#answer-1116117

I turned off hardware acceleration, I am running the current video drivers for this Radeon card.

I burned an entire day of my life troubleshooting this issue. Because it presented itself as a GPU issue and these 2010 iMacs eventually cook their GPUs, I started there... because I'm not a daily Firefox user, it never occurred to me that your software was at fault.

Because I don't want to test your myriad solutions to get back to zero, my recommendation to my client is to not use your product in it's current incarnation on older hardware. As I stated before, Chrome and Safari current versions cause zero problems and frankly, that's a quicker fix.

Đã được hỏi bởi bobdow 1 năm trước

Trả lời lần cuối bởi WestEnd 1 năm trước

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I can't play Curzon Home Cinema Films anymore on Imac (ipad ok) I have turned of the addons for the page or white listed www.curzonhomecinema.com

I thought the problem might be due to :private window setting, though i can't see how to open a non private window or if that is the problem. I am a subscriber to Curzon … (xem thêm)

I thought the problem might be due to :private window setting, though i can't see how to open a non private window or if that is the problem. I am a subscriber to Curzon Cinemas ( UK ) and it has worked in the past in Safari and Firefox, it is ok on my Ipad, and have whitelisted the Domains on my addons but still no joy.

I am using a 24 inch early 2009 Imac which i believe is now unsupported ,but it works well enough in all other respects.

Could it be a problem with the Private window ? I don't see why it should, ore like a blocker but as i said tried to deal with that and can't see anything in my settings which would restrict playback, the only thing i have not tried is restarting with all addons/exten's disabled.

Đã được hỏi bởi terry.gray55 6 tháng trước

Trả lời lần cuối bởi FredMcD 6 tháng trước

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While using fully updated Firefox and logged in, I cannot download any addon because I am only asked to Download Firefox.

My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download … (xem thêm)

My browser is 65.0.2 (64-bit), up-to-date. When attempting to download/install a new add-on, I am provided no option for doing so. The only available button for download is "Only with Firefox, Get Firefox Now". This is the same for every add-on. I have tried using Firefox in Safe Mode with all add-ons off and it still did not work.

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Trả lời lần cuối bởi FredMcD 1 năm trước

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Firefox stops shutdown, because windows are still open

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown… (xem thêm)

I'm using Mac since… 1984 and I use it for a lot of tasks, really a lot. So I've between 12 and 18 applications open at the same time, one of them is Firefox. On shutdown (which takes several minutes) I leave… to discover later on that Firefox disables the shutdown because "some windows are still open"! WHAT THE HECK?!?! I don't care if windows are open, if I ASK to shutdown, I want it to shut down, not to care about windows being open or not. The worse is that a) Firefox is the last (or one of the last) applications Mac OS X shuts down. b) I can't teach / instruct or choose Firefox to stop even if windows are open. Or am I mistaken?

Đã được hỏi bởi DanWorldCitizen 1 năm trước

Trả lời lần cuối bởi DanWorldCitizen 1 năm trước

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Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (xem thêm)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Đã được hỏi bởi Keyless 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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Firefox crashes

Hello– Firefox keeps crashing when trying to open; sometimes will open but crashes when clicking a link; my firefox is up to date (64.0). I am using Mac OS 10.11.6. A… (xem thêm)

Hello– Firefox keeps crashing when trying to open; sometimes will open but crashes when clicking a link; my firefox is up to date (64.0). I am using Mac OS 10.11.6. Also keep getting pop-up that Flash Player is out of date; updated flash player but didn't really change anything. HELP ! Thank you

Crash ID: bp-0ac4c2cf-1f00-4dd1-b579-55d060190102

Đã được hỏi bởi RichardGraef 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

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I have download the mac update several times but it opens showing a folder that when clicked shows utilities. I am not sure what I am doing incorrectly

I am trying to access an education video which system check indicates my computer requires an update to firefox. I select the mac version download and the download indic… (xem thêm)

I am trying to access an education video which system check indicates my computer requires an update to firefox. I select the mac version download and the download indicates firefox 60.0.2.dmg (55.6 mb). It does nothing so I click on the download and it shows verifying and then opens to a screen which indicates firefox quantum with a folder with an A on it. When I select the folder it takes me to utilities.

Can you help?

Đã được hỏi bởi Helprequired 2 năm trước

Trả lời lần cuối bởi FredMcD 2 năm trước