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Can't install extensions that require browser restart

Hi, FF 42.0 / Windows 7 64-bit I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not requir… (xem thêm)

Hi,

FF 42.0 / Windows 7 64-bit

I have a problem with installing any extension that requires browser restart (for example Web Developer Toolbar). Addons that do not require browser restart (like firebug, adblock plus) are installed with no issues. When I go to about:addons search for addon, click install, it gets installed with no error messages but after I restart the browser it's simply not installed. By the way this problem has every windows workstation I checked in my company (Thomson-Reuters, Gdynia) and there is always the same problem even after fresh FF installation so it's not related to my specific laptop. I checked with local IT but they have no idea what the reason of that problem could be. This is not officially supported browser so it's not their duty to troubleshoot it. They just checked if the problem reoccurs when addon is installed with antivirus disabled and yes - with disabled antivirus software the problem still exists. I checked https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes but none of the cases from above-mentioned KBs seem to be relevant to my problem. I'm not power Firefox user so I would like kindly ask for advice how the problem could be troubleshooted: -are there any specific settings in about:config I should look into? -are there any certificates that could have been replaced on a corporate machine and are required for addon installation? -any specific entries in configuration files that I should check before and after the browser restart? -anything else..

Regards, Rafał

Asked by rafajot 4 năm trước

Last reply by cor-el 4 năm trước

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Firefox crashes

Hundreds of crashes. Fill out crash report and send. Latest crash report: (This the format I've been using the past several weeks-only date & time are changed) "12/… (xem thêm)

Hundreds of crashes. Fill out crash report and send.

Latest crash report: (This the format I've been using the past several weeks-only date & time are changed) "12/5/2015 11:38:11 AM This is a real trash browser. Crash after crash after crash. This only started happening when I switched to WIN7 and has been happening (several times a day) for nearly two years. I've sent hundreds of crash reports and you have answered exactly ZERO. Yet the problem persists. You people suck - just like this browser! PLEASE E-MAIL ME A RESPONSE SO I KNOW YOU GOT THIS."

NEVER have I gotten a return email. I've tried uninstall/reinstall, remove apps, safe mode and anything else I find to do. Crashes happen early on in each browsing session and then get less frequent. URL or content seem to have no effect on when crashes occur. After two or three crashes I can be connected for hours without further crash. May not even be a Firefox issue, but the lack of response from FF indicates a very poor business model. I think your crash reporter is WORTHLESS.


Signature OOM | small More Reports Search UUID 1b0fee0b-bdf6-4e9a-837f-a56c22151205 Date Processed 2015-12-05T17:27:45.068813+00:00 Uptime 749 Last Crash 764 seconds before submission Install Age 2735166 since version was first installed. Install Time 2015-11-04 01:41:21 Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1 Build Architecture x86 Build Architecture Info AuthenticAMD family 21 model 16 stepping 1 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x6deeed50 User Comments 12/5/2015 11:27:32 AM

This is a real trash browser. Crash after crash after crash. This only started happening when I switched to WIN7 and has been happening (several times a day) for nearly two years. I've sent hundreds of crash reports and you have answered exactly ZERO. Yet the problem persists. You people suck - just like this browser! PLEASE E-MAIL ME A RESPONSE SO I KNOW YOU GOT THIS. App Notes

AdapterVendorID: 0x1002, AdapterDeviceID: 0x9901, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.200.1062.1004 DWrite- DWrite+ D2D1.1- D2D1.1+ D2D- D2D+ D3D11 Layers- D3D11 Layers+

Processor Notes processor_ip-172-31-16-100_1296; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IPv6] : 2 : 1 :

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x1002

Adapter Device ID

0x9901

Total Virtual Memory

4294836224

Available Virtual Memory

3512643584

System Memory Use Percentage

18

Available Page File

30101266432

Available Physical Memory

13562777600

OOM Allocation Size

36

Asked by cato0212 4 năm trước

Last reply by cato0212 4 năm trước

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Recaptch does not appear to display

Recaptchas do not appear the little box you have to click to say I'm not a robot does not appear and it seems that the concensus is to upgrade my java to the current rele… (xem thêm)

Recaptchas do not appear the little box you have to click to say I'm not a robot does not appear and it seems that the concensus is to upgrade my java to the current release.

That would be fine but im running a 32bit XP system and java no longer provides updates for 32bit systems.

My video drivers are up to date.

Internet explorer displays them correctly despite the old version of java so this is a firefox only problem.

the little icon to the left of the address is a green padlock which should mean that none of the info being loaded is from an insecure source so firefox should not be blocking anything.

Any help or advice would be appreciated.

Asked by blaydon 4 năm trước

Last reply by FredMcD 4 năm trước

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Firefox using too much CPU (40-50%)

Hello all! For the past few weeks, Firefox seems to be a large CPU hog. It uses around 30-50% of the CPU for seemingly no reason. I have ADBlock off (As you can see) Ther… (xem thêm)

Hello all! For the past few weeks, Firefox seems to be a large CPU hog. It uses around 30-50% of the CPU for seemingly no reason. I have ADBlock off (As you can see) There are only two tabs open (I am running Opera as well) I've cleared the cache, I've refreshed the download of Firefox as well. Could someone give me any other suggestions?

By the way, my laptop is a Dell XPS 12 (2014) with an Intel Core i5 4200U and 4GB of RAM Thanks!

Asked by TheGhzGuy 4 năm trước

Last reply by #367259 4 năm trước

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I am getting an untrusted certificate error for clicksafe but with no option to add an exception

I have checked that my clock/date settings are correct and also tried deleting cert8.db but it doesn't work. If I uninstall Firefox and reinstall it then the problem goes… (xem thêm)

I have checked that my clock/date settings are correct and also tried deleting cert8.db but it doesn't work. If I uninstall Firefox and reinstall it then the problem goes away for a few days but it soon comes back. Hoping someone can help, thanks.

Asked by DLSmall 4 năm trước

Last reply by DLSmall 4 năm trước

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Extension are in C:\Users\xxx\Profiles but not in firefox

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox o… (xem thêm)

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox options/extensions there are none. This has been going on for some time, but suddently 2 days ago a window for every extension showed up and asked for updating, which was done, and now extensions were shown inOptions/extensoins. But today they are all gone again. I have scanned for malware and there are none.

Whats wrong?

Asked by Kjeld Marslew 4 năm trước

Last reply by cor-el 4 năm trước

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Can't delete corrupted profile.

Hi, I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons. I recently made a new profile for FF42, and used… (xem thêm)

Hi,

I use FEBE and Profile Manager, because I have tailored FF to my small screen, and personal needs, with many add-ons.

I recently made a new profile for FF42, and used FEBE to overwrite it with my customary profile settings.

All went well until I came on here to ask a question about my Thunderbird: Halfway through asking the question FF froze, and I had to kill it in Process Explorer. When I opened it again, the first tab just said 'connecting', and the whole thing froze as soon as that came up. Clearing all my caches with CCleaner made no difference. There was no malware detected by Malwarebytes.

I opened a previous version of FF (Thank g-d for FEBE!), and tried to overwrite the stuck profile with my current settings again, but it just froze, and had to be terminated from Process Explorer.

I tried to delete the corrupt profile in Profile Manager, but that just froze as well. :/

Luckily, it didn't break Profile Manager altogether, and, after reloading it, I could make a new profile for 42, and give it my preferred FEBE profile, and am using it now. As I don't know what corrupted the first 42, I'm a bit wary that this one might break too.

The corrupt 42 is still in the list in Profile Manager, but freezes everything when I try to delete it. How can I clean it out?

Thanks for any ideas as to what went wrong, and any tips on clearing the corrupt profile without damaging my good ones. Have I been locked out of that profile by something changing my permissions? I would have thought that MWB would have detected any obvious mischief.

Cheers.

Asked by Spamlet 4 năm trước

Answered by cor-el 4 năm trước

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"This Connection is Untrusted" ssl_error_bad_cert_domain security.frontier.com

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different brows… (xem thêm)

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different browsers and Different Devices. Even my 3DS doesn't work. This has lead me to believe that the problem is either with the modem or my service provider. I checked the certificate of Google via chrome://pippki/content/exceptionDialog.xul, and it read ISSUED TO Common Name (CN) security.frontier.com Organization (O) security.frontier.com and when I checked it now, it reads ISSUED TO Common Name (CN) www.google.com Organization (O) Google Inc I don't know what fixes this problem since the problem stops at different times. It started around when I installed AVG, so I tried uninstalling it, but the problem didn't stop. While I'm fairly certain the problem isn't related to Firefox, this is one of the sites that I am able to visit when this problem occurs. I have tried manually adding the exception so I could bypass the Untrusted Connection page, but the page never loads and the next time it happens, the page is there again anyway.

Asked by gemeral 4 năm trước

Last reply by jscher2000 4 năm trước

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Firefox slow after windows 10 installation: solution

I have has this problem for ages and have been cursing all and sundry. However I have found an article that has fixed it for me. It turns out that during the upgrade to W… (xem thêm)

I have has this problem for ages and have been cursing all and sundry.

However I have found an article that has fixed it for me.

It turns out that during the upgrade to Windows 10 my Power settings were changed from balanced to stable. I reset the power saver settings back to Balanced (recommended) and now Firefox is back to it's original speed.

Videos play without buffereing now and no annoying waiting for script message

Yeahhhhhhhhhhh

Asked by LarryB2 4 năm trước

Last reply by gopego 4 năm trước

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Firefox constantly freezing (flash, scripts, etc always stop working). Firefox is completely unusable.

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in orde… (xem thêm)

For the past few months or so, Firefox has become completely unusable for me. About every five minutes or so, the browser freezes, and I have to kill the process in order to re-launch it. I've tried clean uninstall/reinstall, removing all add-ons, etc. Nothing seems to work. I've installed it on 4 of my computers, and it freezes on all of them (Windows 7 Ultimate, Windows 7 Professional, and Windows 10).

Has anybody had any luck fixing the instability, or am I just stuck with Chrome?

Asked by storm311 4 năm trước

Last reply by FredMcD 4 năm trước

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Corrupted profile works only some times

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the brows… (xem thêm)

I have a my Firefox profile and a copy of its folder. After a certain amount of time launching Firefox with this profile, the history and cookies are missing in the browser, as well as some other preferences and data. What I do is that I close Firefox, delete the profile folder, duplicate the copy to a new copy and rename the original copy to match the profile folder name. The next time I launch Firefox history and cookies are here again. Then after 3 or 4 launches, they've disappeared again, so here I go again with the copies.

I don't know what causes the profile folder not to work after a few launches. One time the history was there again even after rebooting the computer, most of the time it disappears after a few hours (after a few relaunches of Firefox).

The profile originally became corrupted when I performed a cold shutdown of my computer while Firefox was open. I remember that when I booted again, my profile was well; it was at the next Firefox launch that the data was missing. I opened the sqlite files with the sqlite3 command line and they looked clean. Next time I launched Firefox the data was available again. I made a copy of the folder in case of, and there I am with the merry-go-round of copies.

Asked by SU001 4 năm trước

Last reply by guigs 4 năm trước

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Firefox (Windows 7) cannot play some mp4 videos

Firefox 42 for Windows 7 cannot play some mp4 videos, for example: http://www.miejsca.com/video/camino.mp4 (either opening directly or embedded in a webpage) Firefox disp… (xem thêm)

Firefox 42 for Windows 7 cannot play some mp4 videos, for example: http://www.miejsca.com/video/camino.mp4 (either opening directly or embedded in a webpage) Firefox displays the error message: Video can't be played because the file is corrupt. Tested on different machines. The video is encoded in H264 and AAC, it works under Chrome and Firefox for Linux.

(The option "media.windows-media-foundation.enabled" is no longer available in about:config),

Asked by Krzqchu 4 năm trước

Last reply by ellaryk 4 năm trước

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The cookie Exceptions.... tab does not work. If I do not check "accept cookies from sites", making an exception to allow does not work. Worked till this week

Until this week I easily handled my cookie preferences by NOT checking the "except cookies from sites" option. I then made exceptions to this default with the exceptions… (xem thêm)

Until this week I easily handled my cookie preferences by NOT checking the "except cookies from sites" option. I then made exceptions to this default with the exceptions tab or through a cookie manager add-on. Since the last recent Firefox update, this no longer works. Nothing in cookie exceptions does anything. In addition to not letting me allow cookies, it will also not let me block cookies when I do check the "except cookies from sites" option. The Cookie Exceptions Do Nothing. I will appreciate any real help.

Asked by rogergold 4 năm trước

Last reply by ppost 4 năm trước

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how do i know my donation of $20.00 today is completed

donation is not verified plus the request for donation keeps repeating. this is very irritating. confirm donation or notify if there is a problem in completing. < … (xem thêm)

donation is not verified plus the request for donation keeps repeating. this is very irritating. confirm donation or notify if there is a problem in completing. <

Asked by gordy41 4 năm trước

Last reply by the-edmeister 4 năm trước

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How to add a link to a webpage directly on my firefox welcome page

Safari has a feature that on their welcome page are small boxes that are links to websites you often go to which is so helpful. Can I do this with Firefox? I dont want … (xem thêm)

Safari has a feature that on their welcome page are small boxes that are links to websites you often go to which is so helpful. Can I do this with Firefox? I dont want to type in my goto sites every time, especially if I go to them every day. Thank you!!

Asked by Shaneh 4 năm trước

Answered by the-edmeister 4 năm trước

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How can I get the "remember password" window to show for more than 2s?

Many hotels offer wifi access with a voucher and an ID that you need to enter every time you connect. Firefox easily remembers the ID and password so I don't have to both… (xem thêm)

Many hotels offer wifi access with a voucher and an ID that you need to enter every time you connect. Firefox easily remembers the ID and password so I don't have to bother finding the voucher but the hotel portal displays a pop-up right after the connection. At the same time Firefox offers to save the password and the popup makes the remember password prompt disappear. Can I can this setting somewhere or get the prompt back? I am never quick enough to click"remember password". Thank you Chris

Asked by ChristianLongages 4 năm trước

Answered by Wesley Branton 4 năm trước