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Firefox 27 keeps crashing / freezing

I did not have this problem before 27 was installed. I have uninstalled and reinstalled it and disabled extensions, no difference. I regularly clear history / cookies. I … (xem thêm)

I did not have this problem before 27 was installed. I have uninstalled and reinstalled it and disabled extensions, no difference. I regularly clear history / cookies. I can't use it, have to keep shutting it down with Task Manager. Is it not compatible with XP?

Asked by janice.lynne 6 năm trước

Last reply by John99 6 năm trước

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what is MalSign.trusops C4B?

I have a malware called MalSign.Trusops.C4B which is in Program files\file type assistant\tsassist.exe. AVG has secured it and It has one reference to a file/directory … (xem thêm)

I have a malware called MalSign.Trusops.C4B which is in Program files\file type assistant\tsassist.exe. AVG has secured it and It has one reference to a file/directory and 2 to registry values. I don't know what the malware does, but the registry reference includes 'shared access\parameters\firewallPolicy\standardProfile\authorizedApplications\'. I have searched the web and have not found reference to this particular one, although I have found other MalSign references. Also I am very careful about the web sites I use and don't download from unknown sites so I am wondering where this could have come from. Any ideas?

Thank you

Asked by chamomile 6 năm trước

Last reply by the-edmeister 6 năm trước

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Firefox audio doesn't change when headphones are plugged in

My Realtek audio device is set up to detect the microphone jack and to switch the audio to headphones when they are plugged in. This works for everything except for Firef… (xem thêm)

My Realtek audio device is set up to detect the microphone jack and to switch the audio to headphones when they are plugged in. This works for everything except for Firefox. Firefox doesn't realize that the default audio device has changed and still uses the speakers. If I restart Firefox, it detects the correct default audio device. However, I don't want to restart my Firefox every time I plug or unplug my headphones.

Searching has revealed that there is no way to manually change the audio device in Firefox. But is there any way for Firefox to detect the current default audio device upon change? Other applications switch mid-stream when I plug in my headphones.

Asked by iopq 6 năm trước

Last reply by lm108 6 năm trước

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Every time I try to log into ANY website that is secured, I get an error message "This connection is untrusted."

The error message is: This Connection is Untrusted You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure. No… (xem thêm)

The error message is:

This Connection is Untrusted

You have asked Firefox to connect securely to www.facebook.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

www.facebook.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)

If you understand what's going on, you can tell Firefox to start trusting this site's identification. Even if you trust the site, this error could mean that someone is tampering with your connection.

Don't add an exception unless you know there's a good reason why this site doesn't use trusted identification.


Steps I have take so far:

Verified that system clock is correct Cleared all cache, history, cookies, etc.; didn't help Started Firefox in Safe Mode; didn't help Disabled all Firefox extensions; didn't help uninstalled and reinstalled Firefox using Control Panel; didn't help Ran Microsoft Safety Scan for malware; nothing was found


Other information:

This problem exists ONLY in my user profile and ONLY in Firefox. All 5 other users can run Firefox with no problem. I can run IE and Chrome with no problem.

Problem exists in ALL secured (https) sites.

I use Avast and Windows Firewall. Had never heard of ESET or BitDefender before searching these forums.

A lot of the sites don't give me the option to Make an Exception. The two that I tried to make exceptions for, still wouldn't open.

Run Windows 7 64-bit

Asked by igorandhelga 6 năm trước

Last reply by HARISH KUMAWAT 6 năm trước

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Can't download iTunes or Quicktime from Apple.

I know this is a known problem. I Just wanted to report it's still happening with my FF 27.0.1. Is it an iframe issue or a download manager issue? i do have "Always as… (xem thêm)

I know this is a known problem. I Just wanted to report it's still happening with my FF 27.0.1. Is it an iframe issue or a download manager issue? i do have "Always ask me where to save files" selected (and prefer to keep it that way).

Asked by keving98 6 năm trước

Last reply by lmacri 6 năm trước

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Persistant problems with FF 27.0.1 on Windows 7/64

I seem to have a persistent problem with Firefox 27.0.1 and my MSN homepage. When I open FF, it takes me to both my Outlook Mail page and My MSN pages in two separate tab… (xem thêm)

I seem to have a persistent problem with Firefox 27.0.1 and my MSN homepage. When I open FF, it takes me to both my Outlook Mail page and My MSN pages in two separate tabs. Outlook Mail had a problem taking my correct password, but that issue seems to have resolved itself (I did clear all cookies and caches related to the website). But My MSN is still giving me this message...

"The page you have requested cannot be found. The web page you were attempting to view may not exist or may have moved — try checking the web address for typos."

I tried the same thing as I did with Outlook (deleted cookies and caches), but the problem persists. I disabled all plugins, and still no luck. The MSN Homepage comes up, and I'm shown as logged into My MSN, but when I click the My MSN link, I get the "The page you have requested..." message.

Another issue relating to both websites is password remembering. FF will NOT ask to remember the passwords for those sites. I have Remember Passwords box checked in Settings and it does for other sites, but not my Homepage(s). Clearing cookies/caches didn't help, and the password is not listed in the Remembered Passwords page of Settings.

Finally, Firefox on my home laptop (Windows 7/64 as well) freezes and crashes a lot, as well as displayes a warning there is something with Flash, which I have updated many times over.

I used to use Internet Explorer as a browser exclusively until I started having problems with certain websites not allowing me to log in. I realized it was not the website, but some incompatibility with IE. I started using Firefox, and fouind no problems, and heard it was more secure and easier to configure than Internet Explorer anyway. But since these problems started occurring (especially with NO way for me to log onto My MSN), I have to go back to using IE (except for select website logons), which is disappointing :-(.

Asked by robs10 6 năm trước

Last reply by FredMcD 6 năm trước

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Fonts not rendering properly

Many sites I visit the fonts render, however they are 'crooked.' I have tried to load FireFox with a default profile, etc. It happens on all computers so I am assuming … (xem thêm)

Many sites I visit the fonts render, however they are 'crooked.' I have tried to load FireFox with a default profile, etc. It happens on all computers so I am assuming it some setting I am missing.

It does not happen on every site Screenshot: http://imgur.com/a/BE3It

Zooming in and out does not fix either.

Thanks in advance.

Asked by aris1d 6 năm trước

Last reply by cor-el 6 năm trước

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The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete ?

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening… (xem thêm)

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

Asked by Mayoite 6 năm trước

Last reply by kelliann1 6 năm trước

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Why does Firefox not open my windows and tabs from last time until I have tried starting 3 or 4 times?

I have this problem with opening Firefox: My Startup options are set to "When Firefox starts: Show my windows and tabs from last time" However, each time I start Firefox,… (xem thêm)

I have this problem with opening Firefox: My Startup options are set to "When Firefox starts: Show my windows and tabs from last time" However, each time I start Firefox, by clicking the icon in the Taskbar, it opens with a single blank tab. I repeat this using "Open New Window" and when I have up to 3 windows, all with single blank tabs open, I close them all. Once more I use "Open New Window" which only then opens with my windows and tabs from last time. Naturally, this induces initial panic each time, because I dread the thought of losing all my current tabs. What is going on here? How can I fix it? < Firefox 27.0.1 with Windows 7 Home Premium.>

Asked by really.again 6 năm trước

Last reply by guigs 6 năm trước

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The back button only works if I double click it, how do I fix this?

Every time I go to youtube and I'm listening to music, I go to search another song (the problem also applies to other pages and not just youtube) when I try to click back… (xem thêm)

Every time I go to youtube and I'm listening to music, I go to search another song (the problem also applies to other pages and not just youtube) when I try to click back to go to the previous song I was listening to, it loads the page that I wanted to go back from. Ie: Let's say I was listening to Escalators and I wanted to go listen to Hearts and Spades, so I click back, and it just reloads Escalators instead of taking me back. It only takes me back to the previous page when I double click the back button.

Asked by brookeshearer99 6 năm trước

Last reply by cor-el 6 năm trước

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Private browsing tab is orange

It is my understanding that as I choose a new window for private browsing that the firefox tab for that window will be purple with mask icon. Currently when I choose new … (xem thêm)

It is my understanding that as I choose a new window for private browsing that the firefox tab for that window will be purple with mask icon. Currently when I choose new window for private browsing the firefox tab stays orange but includes a tab with mask icon that says private browsing but I am now confused if my browsing is private or regular.

Did I switch off some type of setting by accident?

Am i correct in assuming that if the firefox window tab is purple with mask icon that browsing will be private browsing?

Thank you.

Asked by BillyRiot 6 năm trước

Last reply by cor-el 6 năm trước

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APPCRASH - firefox.exe - ntdll.dll

Mozilla has stopped working and will not open at all. Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 27.0.1.… (xem thêm)

Mozilla has stopped working and will not open at all.

Problem signature:

  Problem Event Name: APPCRASH 
  Application Name: firefox.exe 
  Application Version: 27.0.1.5156 
  Stamp Date / Time of Application: 52fc0faa 
  Fault Module Name: ntdll.dll 
  Fault Module Version: 6.1.7601.18247 
  Stamp Date / Time Fault Module: 521ea91c 
  Exception Code: c0000005 
  Exception Offset: 00052df6 
  OS Version: 6.1.7601.2.1.0.256.1 
  Locale ID: 1046 
  Additional Information 1: b4c7 
  Additional Information 2: b4c74252b02ba14273a3332638c80d68 
  Additional Information 3: c13f 
  Additional Information 4: c13fcbbd34ef9b4951b6b49771f0152b

What do I look for help. Thank you.


Moving to English Forum

Asked by derfregis 6 năm trước

Last reply by Andrew 6 năm trước

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Does Firefox support Flowplayer?

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files. For example See http://www.globalwealthprotectio… (xem thêm)

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files.

For example See http://www.globalwealthprotection.com/private-ibc-what-is-difference/

There seems to be no support info on this trouble.

Thanks, William

Asked by William42 6 năm trước

Last reply by cor-el 6 năm trước

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Facebook has not been loading properly for me since Feb. 22/14. Can you please check what is wrong with Firefox. The web-site Facebook works fine on Safari.

I've had issues with Facebook not loading certain areas of the web-site correctly or fully since Feb. 22. When I first go onto Facebook I am on the home page "news feed"… (xem thêm)

I've had issues with Facebook not loading certain areas of the web-site correctly or fully since Feb. 22. When I first go onto Facebook I am on the home page "news feed". Thing is when I click on the tab at the bottom of the news feed that says "see more", nothing is happening. It refuses to open the feed up to older posts which friends or myself have posted. Only about 6 - 8 posts at the max show on that home feed. That's it.

My other issue, also in Facebook is when I go to access my "messages". First click on the tab "messages" brings up a white page. Then if I refresh the page to see if it will load, the messages page loads very weird. It shows the last message I may have replied to at the bottom of the screen, but over lapping on top of the list of previous messages to the left of the page. Plus the page appears extremely different than it should. Just like it's been re-formatted or whatever.

Since these 2 issues started on Saturday afternoon I've switched over to the Safari browser on my iMac. On that browser Facebook is performing properly, as it should be. It's not overlapping messages. Plus the home feed isn't refusing to extend for me so that I may view older stories or posts by friends. All appears fine while accessing Facebook on the Safari browser. Not so while on Firefox. I am running the most up to date version of Firefox. "27.0.1" Plus I have a habit to clear the browser's history daily & restarting the browser as well as my iMac. So I do not believe those are my problems. I feel there may be something you guys there at Firefox should look into on this.

Thank you for your time.

Asked by angelaeymundson 6 năm trước

Last reply by cor-el 6 năm trước

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Firefox crash in Windows 8.1

I using Firefox 27.0.1 in Windows 8.1 Pro. Firefox is running normally, but when i search on google.com.vn and click to url is firefox crash. I installed add-on Adblock P… (xem thêm)

I using Firefox 27.0.1 in Windows 8.1 Pro. Firefox is running normally, but when i search on google.com.vn and click to url is firefox crash. I installed add-on Adblock Plus 2.5.1, Advanced SystemCare Surfing Protection 1.0, IDM CC 7.3.69, Norton Toolbar 2014.6.5.1, Norton Vulnerebility Protection 12.0.5.3-1, WOT 20131118, Yes popups 0.9.8b

Asked by VNQ Software 6 năm trước

Last reply by ideato 6 năm trước

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How to Lock & Save Search Engine List (not though about default search engine)?

First off just to avoid confusion, this isn't about the default search engine. And this isn't about bookmarks & their folders. But with the search bar and the list … (xem thêm)

First off just to avoid confusion, this isn't about the default search engine. And this isn't about bookmarks & their folders. But with the search bar and the list of search engines within. I like to keep a pretty organized search engine list in the search bar with folders and everything. For some reason search engines often keep disappearing (appears to be random ones just disappearing). Sometimes entire folders becoming empty. I was wondering if there is any way to lock my search engines list and/or save the list?

Asked by Zaphod703 6 năm trước

Last reply by Draconius 6 năm trước

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Firefox Slow & Crashes

Firefox memory usage goes up then crashes. bp-a9fd4228-a721-4621-88fa-f92a12140217 2/17/2014 1:58 PM bp-6ecf4838-dda4-4d34-98bb-9c5b22140217 2/16/2014 9:31 PM bp-7862fa… (xem thêm)

Firefox memory usage goes up then crashes.


bp-a9fd4228-a721-4621-88fa-f92a12140217 2/17/2014 1:58 PM bp-6ecf4838-dda4-4d34-98bb-9c5b22140217 2/16/2014 9:31 PM bp-7862fa32-4fbf-476b-b65e-818582140216 2/16/2014 2:38 PM

Asked by d_random 6 năm trước

Last reply by cor-el 6 năm trước

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All new pages from hyperlinks open in new tab.

All links I click always open in a new tab. I mean, really ALL links, even links which do not use target='_blank" or something like that. I don't press Ctrl key. All was … (xem thêm)

All links I click always open in a new tab. I mean, really ALL links, even links which do not use target='_blank" or something like that. I don't press Ctrl key. All was fine until yesterday and I haven't explicitly changed any configuration. Maybe there is a configuration I've changed by pressing a conbination of keys unintentionally, but I can't find anything in the configuration about that (about:config). This is not a problem with an ad-on. I have tried starting in safe mode, resetting, and reinstalling. Firefox version 27.0.1, on Windows 8.

Asked by luke.elwood 6 năm trước

Last reply by Itaska 6 năm trước

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When I open a new tab, it goes to AOL page instead of showing history (like it used to).

AOL used to be my home page, but when I clicked on a new tab, the new page would show my recent browsing history in little windows. Now when I click on the + to ope a new… (xem thêm)

AOL used to be my home page, but when I clicked on a new tab, the new page would show my recent browsing history in little windows. Now when I click on the + to ope a new tab, it automatically goes to AOL. I removed AOL from my computer, but it still does this. How do I stop this from hapening and get the old format back?

Asked by RolandD 6 năm trước

Last reply by FredMcD 6 năm trước