Diễn đàn hỗ trợ Firefox

my bookmark bar disappered suddenly and all my tabs are gone. i tried to bookmark a new tab but it would not let me. and i didnt do anything different. opened my laptop today and i had to restore all tabs, and my bookmark bar is gone and all my shortcuts from bookmarks are gone too

i need to change my email since my old email go hacked, so i dont have access to my old email anymore. i still have access to my account since i am logged in on my phone and desktop. I have backup authentication codes if that helps. Codes are getting sent to my hacked email which i dont have access to.

If I try to log into my router at 192.168.1.1 I get a message that says "Warning: Potential Security Risk Ahead". I expect that, but when I click on the Advanced button it doesn't do anything. Works fine with Chrome, so not my router or anti-virus. ???

Windows 10 Firefox 148.0

My system was hacked and I had to factory restore it. I didn't write down my login/passwords because I was informed that as long as I had my sign in for FireFox I could restore them on my system.

Alas, I cannot figure out how to do this. I do not have a passkey, a profile or anything other than the email address for my system.

Can you help me? I put all of my important documents in Dropbox and now I can;t access that either.

Anything you can do is appreciated.

Thea Giardina [edited email from public community support forum]

When I've had trouble signing-in to a commercial website, it often says, "Clear your cache." But in Firefox settings, it looks like clearing it will cause my frequently-used passwords to disappear. Am I reading that correctly? If it's true, how can I clear my cache without losing "remembered" passwords and other log-in information?

I'm not very tech-savvy, so need instructions in very plain, "for dummies" English. Thank you for any help.

Dana

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

I would like to make a new account with an email account I control. Currently, the secondary email address can receive 2FA codes and such, but is there some way to transfer all of the history I have with the account to a new one? I cannot make the secondary email address the new one because my university email is now unable to receive emails such as 2FA codes.

Hello!

I recently switched back to Mozilla Firefox as my primary browser, and I have been very happy with the switch. I was pleased (but not surprised) to see the new option to block AI enhancements. The first feature this blocks seems to be web page translations, which did surprise me. Web translation certainly predates LLMs. Is there a possibility an older translation feature might be made available for users opting out of AI? I know language is the specialty of these programs, so if you have not continued support for other translation options, I would understand.

Thanks! Elizabeth

The five Firefox relay have not been used by me; can I create new ones. I don't use shopify or pinterest. It looks like they were set up in 2024. Can I receive 5 more to clean these out. Thanks.

каждый раз когда я закрываю все в кладки в firefox после того как я захожу в браузер снова у меня открываеться сайт яндекса и поиск ведеться только через яндекс пока я не выберу снова google, как решить эту проблему?

Where do I input my recovery Key to get my account back? I recently had to get a new mother board and hard drive on my laptop. In the process, it wiped out my Firefox. I have reinstalled Firefox and have my previous Recovery Key to get my bookmarks passwords but can not locate where to enter the recovery key to do this. All I can seem to find is how to create a recovery key, not where to enter an already existing recovery key. Please help.

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do?