Diễn đàn hỗ trợ Firefox

my old email was discontinued kanokla no longer provides the service ,so i got a gmail address and i wish to update my primary but i cant because i need a 6 digit code from my kanokla email which doesnt exist any more.so i cannot update my info because i am working towards installing Linux and i am trying to get everything in order. can you help please my new email is [email removed]@gmail.com

thankyou

A heart has recently been included in the Firefox icon in my taskbar. What's the reason for it and what do I have to do so that the Firefox icon no longer has it? I've run a number of antimalware programs and they came up with nothing.

Three days ago this started happening. When I mouse over the Firefox icon on my task bar, I get a long vertical list of open tabs, the majority of which are blank. When you try to click the X (that appears on the right side of the list when you mouse over a blank space) nothing happens. In the past few days it showed a random mix of blank tabs and open tabs. Yesterday it only showed the open tabs at the top with a long list of blanks below. And today it's only showing the one tab I have active (despite having up to five tabs open before I took the picture).

Before this all started happening, it used to show large tab previews (not just text) that run horizontally along the bottom of my screen when I hover my mouse over the Firefox icon on the taskbar. Now it's just a list that goes vertically with all these blank tabs.

How to return things to normal? (tab previews horizontally without blanks)

I'm running Windows 11 Home, Version 25H2, OS build 26200.7623 and Firefox: 147.0.1 (64-bit)

Thank you, John

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection.

How do I uninstall Privacy Badger. It's been disabled, but not uninstalled. Please be specific as to keystrokes, screens, boxes, location of item. Many instructions tend to overuse computer jargon or common industry synonyms used daily within their sphere, which a laymen cannot easily translate, and often raise more questions than they answer. Installed on my Firefox browser. Thank you in advance.

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a site, firefox asks me to select an app to open the https. Even if I tell it to let firefox open all https, it still asks me everytime. to make it better, it still doesn't always let me open the link and I go through the same thing when I click the link again.

This also happens when clicking on the search box in *any* search engine, e.g. Google, Startpage

See the image below.

I've attempted to change all cookie & tracking settings, no help. I even uninstalled and reinstalled Firefox.

This is making FireFox useless.

I had to use my default browser, Brave, just to submit this question. I only use FireFox for social media accounts, sites I need to link to my sm accounts and the occasional web search. For example, linking my Etsy shop to facebook. When I clicked the link "link to facebook" is when I noticed this problem.

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. It's the "file" icon in the very upper left corner of the window that allows "new tab", "new window", etc. I'm still using windows10, on an ASUS PC, but never had the problem until just recently. I've restarted the computer, reloaded the window, nothing works to restore that icon/function. Thanks - Mike B

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.