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I can’t access a website on Firefox

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is t… (xem thêm)

It is impossible to access a certain website using Firefox mobile. Edge, Chrome and safari work fine. I tried to turn protection off but it makes no difference. Why is this happening? Site is www.hlc.bike a large b2b distributor in the cycling world.

Been like this ever since I installed FF mobile.

Đã giải quyết 10 54

профили

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать … (xem thêm)

после обновления в панели инструментов появилась вкладка профили и она мне даром не нужна но хуже всего что теперь файрфокс каждый раз перед запуском заставляет выбирать профиль и ни какие настройки не помогают! что только не пробовал все бесполезно -- вечно выскакиевает это окно с выбором профиля! какой [edited] мог такое придумать??? и как избавится от эт ого [edited]!!! мне нужен обычный браузер каким он был до версии 150 без [edited] вкладок и [edited] ИИ

Đã giải quyết 5 9

Weird Navigation Issues

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firef… (xem thêm)

I'm a decades long time Firefox user, and I always keep Firefox updated automatically to whatever is the current version. I've never had any substantial issues with Firefox in the past, but recently I've encountered some rather drastic issues.

Background: I'm ex-IT, so I tend to be ultra-conscientious about security and performance updates all across my system. I'm also highly alert for any signs that my system or apps might be compromised in any way.

Recently, I started noticing that I was unable to scroll with my keypad or keyboard on certain sub-windows and certain pop-ups in some web sites (not all). I could scroll these sub-windows/pop-ups only by touch screen, and until today that has always worked. I've been using this workaround, because I haven't had time to really look into the issue. Most sites worked fine, but many would not.

Today, however, I logged into what I know to be a legitimate web site, https://blueshieldca.com, for some important information, but this time I found I was unable to scroll ANYthing on the site using my keypad, keyboard, or touch screen. I could change pages through the on-site menus, but couldn't navigate further at all on any page. I can see that there is more information cut off at the bottom of the page, but I simply can't scroll the page to view it. I almost never use MS Edge browser, but I tried it today, and I'm not having the same problem using Edge.

I'm also having a slightly different, but similar (related?), Firefox issue with the typical cookie-settings-preferences prompts that appear initially on most web sites. Any time I try to arrow over the cookie prompts, they immediately disappear. I'm completely unable to accept, change, or set cookie preferences on any sites.

I've reviewed all my settings in Firefox and all the add-ons I use. In Firefox itself, I run the following extensions: Brave (default search), DuckDuckGo Privacy Essentials, Ghostery Private Search for Firefox, Malwarebytes Browser Guard, Privacy Badger, and Express VPN (disabled) - I do not run any browser-specific VPN, but I always use Nord VPN on my system. The configuration options are overwhelming, and in spite of investigating every avenue I can think of, I haven't been able to find either a cause or a fix. I'm sure hoping you guys can help me figure this out!

My system is Windows 11 Home (25H2), 64-Bit, on a DELL XPS 13, 32GB RAM, 1TB SSD drive (1/3 free), about 3 years old. In addition to the browser-specific security software mentioned above, I run Bitdefender Security. I haven't made any changes or specific updates to any apps that I can link to the inception of this problem.

Any ideas will be greatly appreciated!

Đã giải quyết 1

Installed new free VPN - have NO icon displayed ... or in Customization Toolbar options ..???

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???). HOWEVER, that is the only place I see it!! Mozilla account C… (xem thêm)

I just installed the new built-in VPN - and it appears to show as running in my Mozilla Accounts page (???).

HOWEVER, that is the only place I see it!!

Mozilla account Connected Services

Mozilla VPN 17 hours ago

No icon/display panel anywhere (not showing in Customization of toolbar option either) to see usage, turn on/off, etc.??

Đã giải quyết 5

Lost sync account login

Hello, We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as usi… (xem thêm)

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

Đã giải quyết 2

After most recent update, Firefox Home no longer loads on new tabs.

Firefox on macOS. After most recent update, when I open new tabs I get Oops, something went wrong loading this content. Refresh and try again I went to settings to make … (xem thêm)

Firefox on macOS. After most recent update, when I open new tabs I get

Oops, something went wrong loading this content. Refresh and try again

I went to settings to make sure Firefox Home was the default loaded on New Tabs, which it is. How do I fix this?

Moderator note: This question has been edited to correct the formatting and correct the OS mention.

Đã giải quyết 3 18

Firefox VPN Not Appearing.

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me h… (xem thêm)

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

Đã giải quyết 1

Why doesn't Firefox VPN work with Pandora Music?

Dear Firefox. I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one. Proxy VeePN lets me use Pandora Music. Your o… (xem thêm)

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Đã giải quyết 2

Search Bar Behavior Change

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience en… (xem thêm)

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience entirely from the keyboard. Now, one must use the mouse to select the engine to be used. It also does not revert to the default search engine after executing the search.

I attempted to set *browser.urlbar.scotchBonnet.enableOverride* to false, and that did not work. I noticed that I had been involuntarily enrolled in an experimental study: Address Bar Update Rollout v1•rollout Address Bar Experience Update which may be the cause of this unwelcome behavior change. If exiting out of that study is possible to restore the previous functionality, please advise how to achieve this.

Please advise how to bring back this work flow efficiency.

(I am not referring to the address bar.)

Đã giải quyết 4

Since forever, in order to get a bookmark to open in a new tab, using about:config, I change the setting to 'True' (browser.tabs.loadBookmarksInTabs), and even set to true, it doesn't always open in a new tab?

I have a new mac, an M4 mini, and I set up Firefox the way I want it (the biggest ask has always been getting a bookmark to open in a new tab). Two days in, sometimes a b… (xem thêm)

I have a new mac, an M4 mini, and I set up Firefox the way I want it (the biggest ask has always been getting a bookmark to open in a new tab). Two days in, sometimes a bookmark opens in a new tab, and sometimes it doesn't. I have nothing else set up except for an ad blocker. I have not changed my OS from Sequoia to Tahoe yet, I strategically delay. It's not the end of the world. But I had strange things happen with Firefox on my other mini (an M2) in the last 6 months and I had to abandon Firefox and use Safari, which I hate. But that's a whole other topic. I've used Firefox forever, and it's my fave, and little things like this bug me. What am I missing? I set the option to False, and then reset it to True, and sometimes it works as it's supposed to, and sometimes it doesn't. So to not overwrite an open tab that has something important, I just automatically click on the 'command' key when selecting the bookmark. It's staying on my selection to 'true' and I've set it to false and then set it back to true, and restart Firefox, and I still get inconsistent results. There's nothing else that could be conflicting with this. I don't get it. Like I say, Firefox on my other mini just totally became unreliable and I had to use Safari. Any ideas? Thanks!

Đã giải quyết 5

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (xem thêm)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Đã giải quyết 3 1 9

Regarding autocomplete as I type in the search bar...

Love Firefox by the way... So, autocomplete in the search bar is often helpful, don't get me wrong, but it redefines the delete/backspace key to be context-sensitive. N… (xem thêm)

Love Firefox by the way... So, autocomplete in the search bar is often helpful, don't get me wrong, but it redefines the delete/backspace key to be context-sensitive. Now, sometimes it does what I expect and backs up one, erasing the character I just typed. However when autocomplete ghost text is present, that same key removes the ghost text only, leaving the character I'm intending to remove. This is enormously inconvenient as I now must watch to see what autocomplete is doing and adjust my behavior to comply. Were I designing I would not make the delete key dual purpose context sensitive, instead I would do both at the same time! Delete what I just typed and remove the ghost text. Safari started this, I complained and of course got no response. Subsequently I noticed the same behavior in Firefox. My suggestion, request, is that search delete key behavior not be decided for me. Either make this Safari behavior a settings option, by default is OK, so that I can choose, or (my preference) delete both ghost and previous character with a single keystroke! Best regards and keep up the good work. Dave

Đã giải quyết 1

My Fairfax browser crashed yesterday and all of my thousands of bookmarks have been erased. Additionally, even the stored backup copy was erased yesterday.

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot … (xem thêm)

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot or restore the system. I need help.

Đã giải quyết 5

DeepSeek resets the language to English

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set ma… (xem thêm)

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set manually to English. Interestingly, this problem only occurs in Firefox, while other browsers work as expected. Additionally, the test profile created again also works properly. What I have done: 1. Reinstalled the browser, but it did not help 2. Deleted the folders responsible for Local Storage in the profile folder - didn't help 3. Cleared the cookies - helped until the first restart, then it was the same. History is enabled, and cookies are not cleared when the browser is closed. How can I solve this issue without deleting my profile? I don't want to lose my bookmarks, passwords, and website settings. Thank you in advance for your assistance.

Đã khóa 3 18

Change Firefox back to asking for password instead of windows credentials.

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened. … (xem thêm)

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

Đã giải quyết 4 90

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (xem thêm)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Đã giải quyết 1

Why do default Amazon searches append a seemingly non-Mozilla affiliate tag to the url?

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&a… (xem thêm)

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&ref=pd_sl_ [bunch of letters and numbers] &mfadid=adm&k= [search query] Now, if this were an affiliate tag for Mozilla specifically, I would understand, but googling the "admarketus-20" tag turns up posts showing that users on various other browsers (Vivaldi, Opera, Chrome) also reporting seeing this tag popping up in their searches too. I wondered if this was due to malware, but I did a fresh Firefox installation on a newly installed Win10 machine and it happens there too. Who/what is this tag for?

Đã giải quyết 1 27