Diễn đàn hỗ trợ Firefox

Trying to sync my galaxy S20 5G and MacBook Pro 14 inch 2023. Mozilla instructions tell me to look for an option to sync in the menu, but there is no such option on my version of Firefox on my Galaxy. It says that I have the current version of Firefox for android, but the thinking option is not available on that menu. How do I follow up?

New computer, W11, completely updated. The old SATA SSD was removed from old PC, had W10 on it and that had FFx 133.0 installed; successfully transferred the bookmarks to another W10 PC but not the Passwords/logins. Transferred all the information from the Mozilla folder (per Firefox/Mozilla help) to a USB: plugged it into my new computer and did the same transfer of the Places, Key4, logins, and favacons to the new computer: no change. Just finished uninstalling FF and removing the Mozilla file from App Data, then doing a complete reinstall; then added the old places etc. to the new install. Nope, didn't work. So what's going on with FF and W11?? Is there a solution? I have been with Firefox now for over 10 years and have never had these kinds of problems moving my information.

Hello, A couple of months ago, I believe there was an update completed on Firefox and after that, I lost all of my bookmarks. I've since created a few, but the majority are gone. Is there any way to retrieve the bookmarks?

Thank you, Nicole Bechhold

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I'd love to get back these bookmarks--a treasure trove of resources gathered over 9 years. Any help greatly appreciated!

Background: I've recently (few weeks ago) changed my email address for my firefox account. The original address became a secondary address. Then i deleted the secondary (old address). So i was left with only 1 primary address. Now to the problem - today ive done a fresh windows install and i wanted to recover all my settings and tabs from my synced account. Ive logged in to my mozilla account using the new primary email (as for the old email when i try to log in it says i need to use primary email, so it should be still connected i think, but i can't use it to log in). Now after i logged in (using my new primary email) all my stuff was gone, as if it was a new firefox account. No old device connected, nothing. Ive literally checked my firefox acc today morning (and synced!!) to make sure everything's good and now theres nothing. I still have access to my old email if it helps, nothing bad happened there but i don't know if that helps.

Hi, I have problem for import my bookmark. I installed firfox from snapstore. i uninstall it and then again installed it from snapp store. after re-installing i want to signin in my account and then import my bookmarks & passwords. so i enter my email(i always use this email) but for the password i forgoted it so i click on change password and change it so i entered to my account with new password now here my problems started : i cant import data ! there is nothing! why? :( in another try i cick on import browser data it shows me this options import bookmarks from html or csv file. but i dont have these files! so my question is how can i import my previouse booksmarks and password ?! i really need them :(

thankyou for your help!

Ubuntu 24.04.1 LTS - my firfox version : 133.0 (64-bit)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync now" Can you help me transfer these bookmarks?

I want to copy/clone information in my Firefox Profile (Bookmarks, Logins, ..) from one device to another. Once that was accomplished, then I would enable Firefox Sync for the two devices.

Scenario: Device “A” (Profile A): Primary/Original/Source Device “B” (Profile B): Copy/Clone/Duplicate

I understand that if I set up Firefox Sync first and then sync the two devices what I will get is a combination/fusion of the information on the 2 devices, i.e., all the “good” stuff in Profile A plus all the superfluous stuff in Profile B that I would just as soon ignore/delete – which is not what I want. This issue has been raised in a number of other posts on this forum but with no suitable resolution offered (that I could find). I’m wondering if there might be a “work-around” that would achieve the desired result.

So ... would this work?

1) Back everything up first (of course!) 2) Glean any unique information to be preserved (Logins, etc.) from Profile B and incorporate it into Profile A (Profile A now has everything essential!) 3) Purge Profile B

   a) Create a New Profile on Device B (and delete old?)
   b) Delete everything possible from the new Profile B (default bookmarks, etc.)

4) Login to Mozilla account and enable Sync

The idea is to create a “blank” Profile on Device B so that when Profile A and Profile B are Synched together (combined), Profile A remains unchanged, and Profile B is populated with everything in Profile A (a perfect copy!). The result that I want after Sync is essentially A+B=A, the solution of which is of course B=0, hence the focus on creating a "blank" Profile B.

Instead of purging Profile B as above, an alternate method might be to first “pre-load” Bookmarks in Profile B by the usual method of Backing up Profile A Bookmarks and then Restoring them to Profile B. At this point Profile A and Profile B Bookmarks would be exactly the same and Synching the two devices should make no changes to either’s Bookmarks. Logins and other information would still have to be purged, but this could at least be a head start.

Presumably this idea could be extended to more than 2 devices (but with only one being the “Primary”).

Note that I am (myself) only concerned about Bookmarks and Logins, and am thus glossing-over how other information that might be important to others (Browsing History, Tabs, etc.) might be Synched.

Could someone from Mozilla/Firefox with a knowledge of the inner workings of these features please comment as to the efficacy of this “work-around”?

Thanks.