Diễn đàn hỗ trợ Firefox

I have Firefox (always updated to the latest version) and I have noticed a memory leak that EATS up RAM. I have 1 tab open, playing a set spotify playlist. within 24 hours of rebooting the machine, Firefox has swallowed 7gb of my Memory as shown in Activity Monitor/Memory Pressure. I've been having this issue for some time, updates to MACos make no difference either. NO other program does this. I've tested the same playlist in other browsers, Chrome, Safari, uses 1gb, brave/opera uses less than 500mb and they've been open for over a week. This memory leak is a bug in Firefox. I've seen it before (other software, mainly on Windows) but never like this on a Mac......How do I escalate this?

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

Gmail is slower than frozen molasses, it is taking 15 to 20 seconds to respond to mouse clicks and typing as well as scrolling, it takes me more than half an hour to do what should take a few minutes, if this is not fixed soon that will be the end of Firefox for me, I will use Opera instead.

I have removed Firefox and installed fresh the latest version 137.0.1 to address the issue of not being able to start a new tab or a new window. I am writing this from the initial window that opens when Firefox is launched. If I try to open a new tab it will hang with the blue circle displaying. If I click anywhere on the window if will grey out the background and display the error message :

Firefox is not responding

if you close the program, you might lose information

-> Close the program -> Wait for the program to respond

Tried waiting and it never comes back. Only option is to close the program. After that there is a message that is reporting the issue to Microsoft.

I have been dealing with an issue in Firefox on Windows 11 for several weeks now hoping for a fix soon but it has not come yet. When I am browsing on eBay, it will lock up and I have to identify the thread in Task Manger and kill it (just the runaway thread, not the entire program). I can then continue of eBay for a short time before it happens again. This only happens on eBay while just browsing, not bidding/buying. Is anyone else having this issue?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

Добрый день! Обратил внимание, что с последним обновлением. у меня стала виснуть браузерная строка полностью и я не могу зайти в настройка. Уже было несколько раз так и мне помогает только полный перезапуск браузера.

Я могу прислать видео, как это выглядит.

Прошу помочь решить эту проблему. Спасибо

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly it's not.

Then, one or both profiles seem to become corrupted, and closing firefox, opening it, choosing either profile just hangs forever. My old tabs show up, but clicking on any tab, for any site, just hangs forever, and no page is ever loaded. Sometimes restarting helps, but sometimes not. Sometimes restarting 2 or 3 times and then suddenly it will work. But normally, I have to just delete all my profiles, and re-create them. Fortunately everything is synced with Firefox sync. Then everything will work wonderfully for a bit - although I have to re-login to everything.  :-(

Any ideas? This is a huge pain and productivity killer. I really love firefox, but this sucks.

Hello team,

I tried searching for a solution for the problem I'm about to describe but unfortunately I wasn't able to move forward.

I am running Firefox 141.0 version on my Macbook M4 Pro. The refresh rate of the display is set to 120Hz, but I the scrolling and interaction in the browser feels like it's on standard 60Hz refresh rate. When I compare it to Safari/Chrome it's not as fluent as it should be.

Am I missing an existing option that could be changed or is it something available at the moment?

Thank you, Arsen

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

On updating to linux mint 22.3 - cannot type anything in firefox in address box, search and primary password or anywhere else within firefox - have uninstalled & reinstalled but nothing happens

Hello. From time to time, a problem with tabs and the settings button in the Mozilla browser occurs. The tab close buttons and the settings button stop responding, are not pressed, tabs have to be closed manually using the right mouse button. Everything starts working after restarting the browser, but again after some time everything stops working again. This happened on version 138 and I observe it on 139. Installed Operating System: Garuda Linux KDE Plasma Version: 6.3.5 KDE Frameworks Version: 6.14.0 Qt Version: 6.9.0 Kernel Version: 6.14.9-zen1-1-zen (64-bit) Graphics Platform: Wayland

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.

Hello! Today I stuck with problem in my system: after minor package update, hardware acceleration was broke. In past, I stuck with same problem after total pc upgrade (AMD -> NVIDIA GPU, another might be unnecesary), and somehow I fixed it, but i dont remember what exactly fixed it. Can someone please help me turn hardware acceleration on this time? My searching the key arround didn`t helped, but i found in about:support line which notes that firefox unrecognized my videocard etc. My specs: kernel: 6.17.1-zen1-1-zen driver: nvidia-dkms-580.95.05-1 videocard: GTX 1080 TI DE: gnome 49 with Wayland

Tips that ive tried: Tried to make all as wrote in archwiki Tried to install an nvidia vaapi implementor Made some random steps from internet, without effect(maybe thats why hardware acceleration doesent work??)

theres also about:support page attached