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How to Sync

I can’t see any way to take a picture on Firefox so I can sync and add other devices

Được hỏi bởi Jim’s Ipad 9 giờ trước

  • Đã giải quyết

Web page loading when selecting option in dropdownlist

Hi everyone. I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop d… (xem thêm)

Hi everyone.

I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop down list the page refreshes and the textboxes I filled in during the loading disappears, and it only happens in Firefox.

Được hỏi bởi kristen.kock 1 ngày trước

Được trả lời bởi kristen.kock 1 ngày trước

  • Đã giải quyết

Lost access to 2FA device and backups codes

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/wh… (xem thêm)

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

Được hỏi bởi pavlo3 1 ngày trước

Được trả lời bởi cor-el 1 ngày trước

Using Peacock App in Firefox Browser

Using Peacock App in Firefox Browser I've downloaded Firefox as a browser so I can access Peacock as was suggested on my Peacock app. How or where do I find the Firefox … (xem thêm)

Using Peacock App in Firefox Browser

I've downloaded Firefox as a browser so I can access Peacock as was suggested on my Peacock app. How or where do I find the Firefox icon to to use Peacock and watch TV etc.

Thanks

Được hỏi bởi sharlene.woodruff2020 2 ngày trước

Lần cuối trả lời bởi Dropa 1 ngày trước

Firefox Sync - Is it a Backup service or Not?

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service. A search for “firef… (xem thêm)

I always thought Firefox Sync was kind of a backup service. Today I was disappointed to learn that Firefox Sync cannot be trusted as a backup service.

A search for “firefox sync” finds 2,929 results in Community Discussion Only.

As late as 2/2/23, Top 10 Contributor Paul says: https://support.mozilla.org/en-US/questions/1404105#answer-1563509

“It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device... The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.”

I looked through all the Mozilla Help Articles I could find about Firefox Sync. Not one of them mentions that Firefox Sync should not be relied upon as a backup service.

Then I found this blog searching Google: “The Future of Sync”. https://blog.mozilla.org/services/2020/09/15/the-future-of-sync/

In the blog, JR Conlin says, among other things: “A New Hope Service: A lot of folks expected it to be a Backup service. The good news is, now it is a backup service. Sync is more reliable now.”

JR Conlin posted the above blog in Sept 2020. Is there anyone who can comment on JR Conlin’s statement or the progress of his and his team’s work?

Thank You to all volunteers.

Được hỏi bởi Stone 1 ngày trước

Lần cuối trả lời bởi Paul 1 ngày trước

Firefox Crashed and synced to bookmarks from months ago

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago. I tried restoring the last backup, but the only backup on my windows after the… (xem thêm)

My windows firefox crashed and once it opened up it synced to my bookmarks from months ago.

I tried restoring the last backup, but the only backup on my windows after the crash was one with no bookmarks that came up after the crash

Được hỏi bởi Yashwin 2 ngày trước

  • Đã giải quyết

"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (xem thêm)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Được hỏi bởi Darren 1 tuần trước

Được trả lời bởi jonzn4SUSE 1 tuần trước

Logins and passwords not transferring to second computer even though sync is enabled.

Good morning, I have 3 devices connected to my Firefox account: a Windows 10 desktop, a Windows 11 laptop, and an iPhone 13. I have sync enabled on all 3 devices. My desk… (xem thêm)

Good morning,

I have 3 devices connected to my Firefox account: a Windows 10 desktop, a Windows 11 laptop, and an iPhone 13. I have sync enabled on all 3 devices. My desktop shows 217 logins and paswords, but my iPhone and Windows 11 laptop (ASUS Zenbook) only show 47. No matter what I do, I cannot get all the passwords to sync from my desktop, to the other two devices. I've logged out and back in, disabled and enabled syncing, manually synced, but still nothing.

Is there something else that I'm missing or not doing that I should be?

Thanks in advance.

Được hỏi bởi Dave 2 ngày trước

Lần cuối trả lời bởi Dropa 2 ngày trước

  • Đã giải quyết

Firefox does not sync

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all f… (xem thêm)

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

    1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18


1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

    1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

Được hỏi bởi Cannelle 1 tuần trước

Được trả lời bởi Cannelle 5 ngày trước

Error 500 on Mull and Desktop using Arkenfox user.js

I cant login to my firefox account on both devices anymore since a recent update. I use the Arkenfox user.js on Desktop and Mull on Android. sync still works, even though… (xem thêm)

I cant login to my firefox account on both devices anymore since a recent update.

I use the Arkenfox user.js on Desktop and Mull on Android.

sync still works, even though I cant login to my account.

Firefox 109.0 on Linux, Flatpak version.

Mull newest update from F-Droid based on 109.1.1 (nightly)

Được hỏi bởi Person 2 ngày trước

Lần cuối trả lời bởi Paul 2 ngày trước

restoring sync saved password info

Hello, I accidentally remove all saved login information and all data remove form my firefox account. Now I can't login into one of my student email address which passwo… (xem thêm)

Hello,

I accidentally remove all saved login information and all data remove form my firefox account. Now I can't login into one of my student email address which password changed with firefox auto generated password. Is there way to restore previous sync information ?

Được hỏi bởi blur 3 ngày trước

Lần cuối trả lời bởi rayvermey 3 ngày trước

Recover bookmarks after password change.

Good morning, some time ago I had to recover my password and lost my synced bookmarks. I really want to recover these bookmarks and I am asking for help in solving this p… (xem thêm)

Good morning, some time ago I had to recover my password and lost my synced bookmarks. I really want to recover these bookmarks and I am asking for help in solving this problem.

Được hỏi bởi tms74 4 ngày trước

Lần cuối trả lời bởi Dropa 3 ngày trước

I cant get a email from the company with the code on my new widows pc to get info from my account

I can't get a email with the code for this new 11 windows pc. Driving me nuts. I was trying to see and look to see if they block some companies to send a email. Not sure… (xem thêm)

I can't get a email with the code for this new 11 windows pc. Driving me nuts. I was trying to see and look to see if they block some companies to send a email. Not sure y u need the code anyways. We all know windows lies and hates any company like this one. They give enough warnings to the b s. Please try a email me with a code to get around this trash from windows. I can't figure this out. Making me mad. I only use this browser for tons of years. This code thing was a bad idea.

Được hỏi bởi Roes 4 ngày trước

Lần cuối trả lời bởi Dropa 3 ngày trước

login on 2nd computer

I'm trying to sync on my new laptop running windows 11. Firefox says my password is not correct but it is. My desktop that I use most often is running windows 10(can't up… (xem thêm)

I'm trying to sync on my new laptop running windows 11. Firefox says my password is not correct but it is. My desktop that I use most often is running windows 10(can't upgrade to 11). Help!

Được hỏi bởi joaniefl 4 ngày trước

Lần cuối trả lời bởi Dropa 3 ngày trước

  • Đã giải quyết

Sync is not appearing in settings

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to dis… (xem thêm)

I don't know why but sync button is not appearing in my Firefox settings (image attached). I guess it's because something I've done in settings that has cause this to disappear. Can you help me? Thanks!!

Được hỏi bởi wherewell 4 ngày trước

Được trả lời bởi TyDraniu 4 ngày trước

Need bookmarks from old account, forgotten password and no recovery keys and cannot afford to lose the bookmarks

Hi I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a… (xem thêm)

Hi

I urgently need the bookmarks from my old firefox account. I have the same email address but have forgotten the password to my old firefox account, I also don't have a recovery key.

Is there any way for me to recover those bookmarks without having them deleted by reseting the password??

Thank you!

Được hỏi bởi maazsadiq5 4 ngày trước

Lần cuối trả lời bởi Dropa 4 ngày trước

Saved Logins won't sync to new device.

I recently transferred to Linux operating system, and when I login to firefox, and press sync, my saved logins aren't there. I've tried to log out then log back in, resta… (xem thêm)

I recently transferred to Linux operating system, and when I login to firefox, and press sync, my saved logins aren't there. I've tried to log out then log back in, restarted the app several times, but won't show anything!

Before I transferred to Linux I was using Windows, and I made sure that the sync worked before transferring, so I tested the sync on a portable version of Firefox, and I was successful in syncing my saved logins.

But now it doesn't work, and I cannot see any of my passwords or logins, there is only 1 saved login which is locally stored, which was there before I logged into my account on Firefox.

Được hỏi bởi au58790 4 ngày trước

Lần cuối trả lời bởi Dropa 4 ngày trước

Firefox Sync failed - is there a way to retrieve an older version?

Hello, I am in a dreadful situation. I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with oth… (xem thêm)

Hello, I am in a dreadful situation.

I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with other things.

Long story short - my backup failed. I thought that shouldn't be that much of a problem, as there's Firefox Sync. After getting the new OS, logging in to Firefox Accounts, syncing... nothing. It synced with the current state (so brand new browser) and didn't import anything. Bookmarks or history, which are very important to me. Currently, I have no way of retrieving them.

Is there a way to get Firefox Sync to Sync with what was saved some time ago? Literally anything before February 1st will work for me. I am very dependent on my browsers, Chrome synced perfectly fine, Firefox didn't.

I cannot find any relevant information on this topic, is there any chance of getting help here?

Được hỏi bởi Pemunio 4 ngày trước

Lần cuối trả lời bởi Paul 4 ngày trước