Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (xem thêm)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Được hỏi bởi ju.col 3 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

virus warning

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malwa… (xem thêm)

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malware."

I assume that verification.exe is associated with Firefox. What am I supposed to do in response to that message?

Thanks,


Steve Wahle

Được hỏi bởi sjwahle 3 tuần trước

Lần cuối trả lời bởi zeroknight 3 tuần trước

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (xem thêm)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Được hỏi bởi Drone 3 tuần trước

Lần cuối trả lời bởi zeroknight 3 tuần trước

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (xem thêm)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Được hỏi bởi exo82 3 tuần trước

Lần cuối trả lời bởi NoahSUMO 20 giờ trước

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (xem thêm)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Được hỏi bởi mchasehq1 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Add-on icons can't be found

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's not… (xem thêm)

Today I installed a new extension (Bitwarden) and want to add the icon to the toolbar. I can't find it anywhere. The add-on shows up in the add-on manager but there's nothing there to help me add the icon. The little puzzle piece in the upper right of the browser -- click on that and Bitwarden isn't listed.

How do I fix this? In Chrome there's a simple toggle switch in the extension manager to add the icon to the toolbar. Frankly, if I can't get this Bitwarden icon to display I can't use Firefox at all. Thanks.

Được hỏi bởi johnbycz 3 tháng trước

Lần cuối trả lời bởi zeroknight 3 tháng trước

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (xem thêm)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Được hỏi bởi cindykuehl62 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

Firefox 123.0 Now Opens up New Tab or Window - How to Override This?

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in s… (xem thêm)

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in settings) when it didn't before. When I try this with Firefox using Google.com to search, it does NOT open up a new window/tab. But when I try it with Yahoo.com when using Google Chrome, it does NOT open up a new tab. So it would appear that the behavior is being caused by something in Firefox.

I tried making various changes in settings and Firefox about:config that were recommended in previous questions here, but they did not alter the behavior. I would like the behavior to return to simply performing the search within the same window (I can always scroll back to get the original page). Can anyone help?

Được hỏi bởi lsedels 1 tháng trước

Lần cuối trả lời bởi zeroknight 1 tháng trước

error message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com websi… (xem thêm)

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Được hỏi bởi Brian Beesley 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Search engines

You have made it IMPOSSIBLE to remove the GOOGLE search engine, by graying out the "Remove" button when the "GOOGLE" search engine is highlighted in the "Search Shortcuts… (xem thêm)

You have made it IMPOSSIBLE to remove the GOOGLE search engine, by graying out the "Remove" button when the "GOOGLE" search engine is highlighted in the "Search Shortcuts" of the "Search" page of "Settings"!!! THIS IS UNACCEPTABLE!!!!!!!!!!!! IF YOU REFUSE TO FIX THIS, THEN TELL ME HOW TO INSTALL LAST YEAR'S EDITION OF FIREFOX!!!!!

Được hỏi bởi TeNderLoin 1 tháng trước

Lần cuối trả lời bởi zeroknight 1 tháng trước

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (xem thêm)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Được hỏi bởi maryam.sufi 1 tháng trước

Lần cuối trả lời bởi cor-el 3 tuần trước

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (xem thêm)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Được hỏi bởi grov10 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước