Diễn đàn hỗ trợ Firefox

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

As the title says, after a certain update(I'm not sure which, probably within the last few months or so), firefox on my machine starts crashing randomly. Some crash reports:

https://crash-stats.mozilla.org/report/index/bp-3c8ccdac-bf09-41af-a459-a5e0c0240204 https://crash-stats.mozilla.org/report/index/bp-a5d887f3-3d75-4e09-a4af-823a20240204 https://crash-stats.mozilla.org/report/index/bp-1cb416ff-e338-445c-9ff3-016f30240204 https://crash-stats.mozilla.org/report/index/bp-3da43a7e-5952-4715-83cf-512aa0240204 https://crash-stats.mozilla.org/report/index/bp-c6778172-5281-482b-b815-ebf840240204 https://crash-stats.mozilla.org/report/index/bp-54dd6c03-a99c-4a08-8a7c-4c80d0240204

I'm using Fedora 38 workstation, GNOME as the desktop environment, and Mutter as the wm.

https://chat.openai.com/ ChatGPT was working perfectly in FireFox until recently. Still works for me in Chrome and Opera. In FireFox any question to bot freezes window - nothing happens. Same stuff on other browsers mentioned gives results. Tested at different times of day. All updates for FireFox are installed.

I play a game at Vegas World. It's basically a free online slot machine site. I have played it for years with Chrome. Recently switched to Firefox. Playing an auto spin slot game, Firefox gets slow and hangs after about 25 spins. Chrome will go for 10,000 spins. So, Firefox is useless on game sites. I don't really expect a fix or solution. And I don't actually expect to use Firefox by the end of the day.

Hi

When I scroll text for some reason, Firefox stopping scrolling very slow. It's almost take up to 2 seconds. Very annoying smoothest. I have stopped scrolling already but Firefox still scrolling and finally very slow stop it. I can't focus on the text because it's still slows down the scrolling.

How to fix that!?

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Starting recently the firefox popups for website notifications are stealing focus and disturbing my workflow. I'm using i3 window manager and normally popups would have some id or class that can be used to latch on and prevent the focus stealing but the windows created now do not have any such marker.

The video from most websites plays out of sequence. It appears that approximately every one second plays its frames in reverse order. This occurs with most video streaming services and major sites. For example, all Amazon, Sam's Club, Walmart and other website product videos. Occasionally, Amazon product videos just say not compatible. However, YouTube videos with very rare excepts play fine in Firefox. Those problem sites play the videos fine under Edge for Linux. But, I would much rather use Firefox. I'm sure this a codec related issue. Possibly related to the NVIDIA GeForce GT 1030 video card in this computer running openSUSE 15.5. But after much searching, I'm at a loss on how to resolve the problem.

Hello, this is a problem I've been dealing with for nearly 2 months now. Currently using Linux Mint Cinnamon

The browser won't connect to any websites or even try to load them, anytime I search for something it immediately goes to the error page. I've been struggling with internet on my PC for months and all was fixed when I hooked up ethernet, except for Firefox.

I've gone into about:config countless times. I've restarted it twice, I've tried installing the flatpak version and it's exactly the same result. I've deleted it and reinstalled, nothing. I've unchecked everything I've changed in about:config, once again nothing.

I can't update it as for some reason it says it's disabled by system administrator, which I don't remember enabling. I checked the firewall and it's perfectly fine. No infections were found when I scanned as well.

It's starting to become frustrating and I can't even do anything on my PC because it's acting up. Any and all help is more than appreciated and welcome. Thank you.

When trying to update Firefox on my Linux Mint system, I saw this in settings:

Updates disabled by your system administrator. Well, I am the administrator. I checked and I have administrator privilege, and I would not have disabled updates. How to I convey that to Firefox so I can update my browser?

Please email me: [removed email from public support forum] with a response.

Thanks.

Reopening https://support.mozilla.org/en-US/questions/1412054

As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not caused by Linux Mint as accused in questions/1412054

Can you be honest and address this?

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...

============================================================

 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home

============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0

BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get:

Content-Security-Policy warnings 2 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9. (Reason: CORS request did not succeed). Status code: (null). The resource from “https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9” was blocked due to MIME type (“text/plain”) mismatch (X-Content-Type-Options: nosniff).

and its getting so annoying that its blocking a lot of websites, i tried chromium it works fine and works awesomely no cors no problems. I even tried to disable the firefox protection, dns over https on/off, change my main dns upstream, installed firefox developer, compete uninstall/reinstall, cache clear from installers and from firefox it self nothing is working. I will provide firefox developer edition troubleshooting information but keep in mind it doesnt work on both firefox normal and developer

Please any help would be appreciate it.

Firefox v124.0.2-1

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

• browser.sessionstore.max_resumed_crashes (is set to 1)
• browser.sessionstore.resume_from_crash (is set to true)
• No 3rd party third party cleaning software
• Two extensions, tab stash and tree tabs
• There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph