Hiển thị các câu hỏi được đánh dấu:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (xem thêm)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Đã giải quyết 3 3 5174

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (xem thêm)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Đã giải quyết 30 608

Не хватает дополнительных настроек для главного меню с сохраненными сайтами

Здравствуйте. Не хватает гибкая настройка главной вкладки с моими сохраненными сайтами, а именно отключение "посещаемые сайты", чтобы их не пришлось каждый раз "удалять и… (xem thêm)

Здравствуйте. Не хватает гибкая настройка главной вкладки с моими сохраненными сайтами, а именно отключение "посещаемые сайты", чтобы их не пришлось каждый раз "удалять из истории" или "скрывать" из главного, ведь для меня это лишний мусор. Возможно ли добавить такую настройку?

Спасибо за внимание! Прошу извинить, что пишу на своём родном языке, так удобнее выразить свою мысль поточнее.

Đã giải quyết 3 308

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (xem thêm)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Đã khóa 1 299

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (xem thêm)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

Đã giải quyết 4 281

cannot login into Kick

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached) … (xem thêm)

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached)

Đã giải quyết 2 281

How can I remove unwanted and unneeded AI input on my Firefox installation?

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to… (xem thêm)

I want to disable AI on Firefox. I noted a response to another request, that in the first quarter of 2026 something will/may be introduced to allow users to choose not to have an AI input on their Firefox. When will this be available?

I can see why AI summaries on Google searches can sometimes be useful. But I don't have any need for AI-related things on my browser and certainly don't want to contribute to AI's impact on resources etc.

It should be a simple yes/no choice. If it's too complicated to provide a yes/no choice that itself is a very strong indication that there's good reason for needing that choice. What is happening, and when?

Đã giải quyết 5 280

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (xem thêm)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Đã giải quyết 6 253

Firefox Sync Data Loss After PC Reset - Recovery Request

Hello Mozilla Support Team, I am writing to request assistance with recovering my Firefox Sync data. I recently reset my PC and after reinstalling Firefox and logging bac… (xem thêm)

Hello Mozilla Support Team,

I am writing to request assistance with recovering my Firefox Sync data.

I recently reset my PC and after reinstalling Firefox and logging back into my Firefox account, my bookmarks and saved passwords are completely gone. I believe the sync may have overwritten the server-side data with an empty local profile after the reset.

Account email: [edited from public] @gmail.com Approximate date of data loss: 02 25 2026

I had been accumulating this data for approximately 1 years and it is very important to me. Could you please check if there is any backup of my sync data on your servers that could be restored?

Thank you for your help.

Đã giải quyết 2 243

Solved; working as intended

missed an update on the site coinciding with my switch to linux, so there's not really an issue there edit bc there's no option to delete the question

Đã khóa 1 235

Stop default search engine from changing to Google and restore Firefox

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Goog… (xem thêm)

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Google from hijacking my searches. I want to get rid of it.

Đã giải quyết 8 226

Question and suggestions about split-screen

(RU)Вопрос и предложения Здрасьте дорогие разработчики у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное мен… (xem thêm)

(RU)Вопрос и предложения

Здрасьте дорогие разработчики

у вас есть функция, split-screen. Это круто! сделайте, пожалуйста, чтобы это могло включаться через контекстное меню(правая кнопка мышки), чтобы я навел мышку на ссылку и в контекстной меню выбрал этот пункт. чтобы я не через вкладки это делал, а через контекстное меню.

(EN) Questions and suggestions

Hello, dear developers.

You have a split-screen feature. That's awesome! Please make it accessible through the context menu (right-click), so I can hover over a link and select it from the context menu. So I can do it through the context menu instead of through tabs.

Đã giải quyết 6 225

Sessions and history are not saved

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history I noticed that these files are updated while browser is open and… (xem thêm)

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history

I noticed that these files are updated while browser is open and get deleted once browser is closed:

  • sessionstore-backups/recovery.baklz4
  • sessionstore-backups/recovery.jsonlz4

No other files are related to sessions

I have "Open previous windows and tabs" checked

Installations:

  • Windows 10
  • Debian 12
  • Debian 13 (Firefox 148.0 Snap)

On Firefox for Android, this issue doesn't happen, I can even see the whole browsing history including history lost on PC installations

Đã giải quyết 1 216

Email address change possible?

Hello, Can you please help with the following scenario. Both, a Firefox sync master account and Firefox Relay extension are active when running the browser. So, is it pos… (xem thêm)

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

Đã giải quyết 2 216

Cannot reopen tab groups when using Vertical Tabs

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar … (xem thêm)

Tab groups work well with the standard tab bar, but when changing to vertical tabs, there is no clear way to expand the menu (aka hit the 'V' at the right of the tab bar for horizontal tabs) to see the tab group.

The only fix i found was to turn off vertical tabs, open the tab group, then turn on vertical tabs again.

Đã giải quyết 1 216

Restore previous session option is not available

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was r… (xem thêm)

Last night I had an operating system update. Before the OS update, I closed all open apps, including Firefox. In the past, the session I closed the previous evening was restored. But this morning, all my pinned tabs and other open tabs are gone, and Restore Previous Session does not appear as an option on the dropdown menu. Recently Closed Tabs is pretty random, not really helpful. Recently Closed Windows only shows one tab that I opened this morning (probably a mistake on my part). Is there any way for me to retrieve the session from yesterday?

Đã giải quyết 2 208

When opening an e-edition newspaper link in gmail on Firefox browser, I am not directed to the intended link.

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link fo… (xem thêm)

When I click on an e-edition link for a newspaper in gmail, the link doesn't direct to the correct site in Firefox. When I use Safari, and click on the e-edition link for the newspaper, the link works as it should and goes to the correct page. I would like to have the link work on the Firefox browser. Any suggestions. I think there might be some sort of security thing/action which is misdirecitng the link. In the past, this problem happened with other sites.

Thank you,

Đã giải quyết 4 208