Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết

Firefox is crashing frequently

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be… (xem thêm)

Firefox has been running fine for me for a long time but recently, like the last week or so, it has been crashing constantly. When I first boot up my computer, it will be fine for awhile and then it'll just crash. If I try to restart it then, it will either immediately crash or crash after a few seconds. sometimes it will hold together for a bit and then crash. I've had it crash when I've clicked to move to a new webpage, and I've had it crash when it is just idling on a webpage. I have already tried troubleshooting mode and it still crashed, so its not my extensions. Ive also tried to reinstall it and that has not helped either. Any help would be greatly appreciated.

Report ID: bp-befe5e87-aee5-421b-9f5e-d30780220128

Đã được hỏi bởi Zgamer96 5 tháng trước

Đã được trả lời bởi FredMcD 5 tháng trước

  • Đã giải quyết

Declare a custom theme "light"

As of recently, Firefox adapts some elements (basically everything in the toolbar, like the downloads or browsing history) depending on whether it identifies the theme yo… (xem thêm)

As of recently, Firefox adapts some elements (basically everything in the toolbar, like the downloads or browsing history) depending on whether it identifies the theme you use as light or dark. I am using a custom theme (this one: https://addons.mozilla.org/de/firefox/addon/tardis/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search) that Firefox identifies as dark, however I absolutely hate any form of dark mode. So far I figured out how to force Firefox to use a light theme everywhere else using about:config, but I couldn't figure out how to change the abovementioned elemtents back to light without changing the theme. So is there any way to declare a theme as light or some other way to change this behavior?

Đã được hỏi bởi frasiwa 4 tháng trước

Đã được trả lời bởi Cyclone Boom 4 tháng trước

  • Đã giải quyết

Getting pop-up for critical virus alert when running 96.0.3 on Win 10 Pro

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing c… (xem thêm)

I'm running 96.0.3 on a fully patched Win 10 Pro system - both O/S and programs. When Firefox is running I'm getting these pop-up error messages randomly with changing content. They stay on screen for some seconds and then go away. Message states it's from (via) 5.back2yard.biz. I put that in my hosts file and I'm still getting them. My network is a cable modem hooked to Xfinity and then cable connected to another fully newer patched router. All addresses are 10. range. I ran both a Malwarebytes scan and a Windows Security scan - both are clean.

I'm unable to upload a small image after a hour so I'll give up on that right now.

Đã được hỏi bởi oldserverguy 4 tháng trước

Đã được trả lời bởi oldserverguy 4 tháng trước

Firefox crash consistently

Hello, For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. I… (xem thêm)

Hello,

For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.

When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:


Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:


Any idea on how to solve my problem please ?

Thanks in advance

Đã được hỏi bởi queroladrien 4 tháng trước

Trả lời lần cuối bởi cor-el 4 tháng trước

  • Đã giải quyết

Profiles, everything gone after update to V 96.0.3

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History,… (xem thêm)

Dear TS, Friday January 28th 2022 Firefox updated my Win 10 PC to version 96.0.3 and wiped out everything from the previous Firefox version. No bookmarks, History, or add ons, everything is gone! How do we get everything back? I have a recent backup using Acronis on an external drive and even copies of old profiles from 2016. If the data can't be retrieved I'm thinking the only option is to remove Firefox and attempt restoring it from the Acronis backup. Sincerely, Robert.

Đã được hỏi bởi ddbob 5 tháng trước

Đã được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Twitter

Twitter shows up as a blank (white) page. Cannot login. Works okay in Chrome. Got these msgs for Firefox Inspection tool. Content Security Policy: Ignoring “'unsafe-inlin… (xem thêm)

Twitter shows up as a blank (white) page. Cannot login. Works okay in Chrome. Got these msgs for Firefox Inspection tool. Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). moz-extension:1:322 Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified 4 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). moz-extension:71:796982 Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified 10 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://ads-api.twitter.com/9/measurement/dcm_local_id. (Reason: CORS request did not succeed). Status code: (null).

Đã được hỏi bởi GROUP 0 MiddleEarth 4 tháng trước

Đã được trả lời bởi GROUP 0 MiddleEarth 4 tháng trước

No video with supported format and mime type found only for certain .mp4 videos

As the subject says, when playing some (but not all) videos ending with .mp4, Firefox will show a page with a box containing the error "No video with supported format and… (xem thêm)

As the subject says, when playing some (but not all) videos ending with .mp4, Firefox will show a page with a box containing the error "No video with supported format and mime type found." Sometimes the video's sound will play but the video itself will be a blank black box.

I have already tried the following:

  • Clearing all cookies, cache, and data
  • Disabling all addons
  • Using a brand new vanilla profile

I have tried the videos in Google Chrome and they work just fine. I also experimented with video players. Windows Media Player is incapable of playing them yet VLC player, DivX player, and Media Player Classic all play them just fine. Could this just be an issue with the version of windows on this PC?

I am currently running Windows 7 Ultimate 64bit.

Đã được hỏi bởi Jagick 4 tháng trước

Trả lời lần cuối bởi Jagick 4 tháng trước

  • Đã giải quyết

Cannot open https://mail.yahoo.com

When browsing to mail.yahoo.com I get the following error: Secure Connection Failed An error occurred during a connection to www.sportsmansoutdoorsuperstore.com. PR_CONNE… (xem thêm)

When browsing to mail.yahoo.com I get the following error: Secure Connection Failed

An error occurred during a connection to www.sportsmansoutdoorsuperstore.com. PR_CONNECT_ABORTED_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Đã được hỏi bởi bretshooter 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết

I can't change the spellchecking language despite installing dictionaries.

I installed multiple language dictionaries for spellchecking from the "add dictionaries" menu. Despite this, after restarting the browser (and the computer) multiple time… (xem thêm)

I installed multiple language dictionaries for spellchecking from the "add dictionaries" menu. Despite this, after restarting the browser (and the computer) multiple times, no matter what I do, they don't show up in the spellcheck menu, the only option is still default "Polish" (language of my operating system). This is really annoying as I practically don't use Polish internet, so I would like to get English spellchecking. I even changed the Firefox interface language to English, but it didn't do anything.

Đã được hỏi bởi nobody.shinobi 4 tháng trước

Đã được trả lời bởi James 4 tháng trước

How is Firefox failing in SSL HANDSHAKE on sites like Youtube and Gmail??

Kindly look at the picture. It's an error message i got when i refreshed a youtube video. Mozilla keeps crashing after a certain amount of time. And if i refresh it, it k… (xem thêm)

Kindly look at the picture. It's an error message i got when i refreshed a youtube video. Mozilla keeps crashing after a certain amount of time. And if i refresh it, it keeps saying it has HANDSHAKE problem. Which is weird, since, these sites are actually Youtube, Google search and Gmail. It keeps saying that connection to these sites are not secure. This has been happening for about 4 months now and i don't understand why this is happening.

Now, from the ISP side, i know have problems, ie, the ISP had scammed us and given someone else's IP for 2 months now. So, there are sites like Wordpress, where my IP is banned even though it's not my fault. I can't access my own blogs. However, with Mozilla, unless i use a VPN i can't use normal sites even like Naver.

Now i'm running Mozilla in safe mode. So, please help me, i don't know what's going on. Thanks.

Đã được hỏi bởi saoumitaa 4 tháng trước

Trả lời lần cuối bởi saoumitaa 4 tháng trước

Lost abilty to restore tabs/history

One of my tabs split off from the bar leaving me two versions of Firefox open. I accidentally closed the main page with all the many tabs first and thus the single tab p… (xem thêm)

One of my tabs split off from the bar leaving me two versions of Firefox open. I accidentally closed the main page with all the many tabs first and thus the single tab page was closed last which means the command to restore or open all the tabs doesn't work. You have the choice on the Firefox set up to Open the pages that were open when you closed. Unfortunately is there are what appear to be 2 Firefox browsers open if the unwanted one is closed last -- all the tabs from the other one do not restore and I can't find them in any kind of history.

Is there anyway to find/restore these tabs? Many were open and some of those to remind me of things I can't now remember were there, so I cannot find the information.

Thank you for ANY help with this.

Đã được hỏi bởi phtcac 4 tháng trước

Trả lời lần cuối bởi phtcac 4 tháng trước

Restoring Deleted History and Cache.

I added a plugin that enabled privacy.clearonshutdown for a number of settings and I have lost my Cache and History. Is there a way for me to restore that data? I haven't… (xem thêm)

I added a plugin that enabled privacy.clearonshutdown for a number of settings and I have lost my Cache and History. Is there a way for me to restore that data? I haven't restarted my computer yet.

I was looking at other options: https://support.mozilla.org/en-US/questions/1290163 and apparently there is an index.dat thing I could use as well, but I can't find it. I really can't afford to lose yet more data after my last mistake.

Đã được hỏi bởi J.A. 4 tháng trước

Trả lời lần cuối bởi cor-el 4 tháng trước

Firefox Really slow loading pages and slows other programs down after last update.

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down no… (xem thêm)

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Đã được hỏi bởi jsand1977 5 tháng trước

Trả lời lần cuối bởi cor-el 5 tháng trước

  • Đã giải quyết

Add saved bookmarks to new version of Firefox

PC running Windows 10 hard drive failed, rebuild did not have Firefox. I downloaded latest version, but it showed up with older version of bookmarks. Before HD failed had… (xem thêm)

PC running Windows 10 hard drive failed, rebuild did not have Firefox. I downloaded latest version, but it showed up with older version of bookmarks. Before HD failed had saved a later version in both HTML and JSOP (???), to a thumb drive. How does one replace current bookmarks with the newer version from the back up drive. Did not know that Firefox automatically does back ups. Thanks,

Đã được hỏi bởi JJEULER 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết

Netflix won't play in Firefox

Well my problem is exactly the same as in this post: https://support.mozilla.org/en-US/questions/1256699 My Firefox and my Widevine are both on the newest versions, I hav… (xem thêm)

Well my problem is exactly the same as in this post: https://support.mozilla.org/en-US/questions/1256699 My Firefox and my Widevine are both on the newest versions, I have this problem only with Firefox and its been that way for a while now, but it got too annoying so I'm posting about it now. The errorcode is also the same is in the other post (F7703 - 1290). This error also isn't findable on the official Netflix help side. It only affects Firefox refreshing the page or coming back a month later it doesn't matter it never works in Firefox anymore it used to work. In any other browser or in the app it always works. I also tried to disable all my addons and it didn't help. I hope it will be fixed someday, bye.

Đã được hỏi bởi Timon.starek 4 tháng trước

Đã được trả lời bởi jonzn4SUSE 4 tháng trước

How to troubleshoot crashes when no crash report is generated?

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB … (xem thêm)

I'm having an issue where Firefox (Linux, 96.0.3) will crash after it's been running for a while but no crash report is generated. This is on an older Intel NUC with 2GB RAM running Clear Linux and intended to be used as a digital sign. No other applications are running. There is only a single tab loading a single page from localhost. No extensions are installed. The page is a simple layout using CSS grid. Javascript is used to create a slider with four slides, to cycle through a series of videos hosted locally, and periodically check for content updates. Below is the JS in it's entirety.

My feeling is that it's a memory issue, possibly to do with the video playlist, but I've been monitoring memory usage via about:performance and the tab with the sign has never used more than about 5MB. I've also been monitoring the system resources via htop and I've never seen it go higher than about 1000MB. How can I track down this issue?

Thanks in advance!


<script>

   const swiper = new Swiper('.swiper', {
       autoplay:{delay:10000},
       loop:true,
       effect: 'fade',
       fadeEffect:{crossFade:true}
   });
   
   let video = document.querySelector('video'),
       source = video.querySelector('source'),
       vids = Object.values(JSON.parse('!getVideos')),
       i = 1; //start at 1 instead of 0 because the first is already playing
       
   video.addEventListener('ended', function(){
       source.src = vids[i++];
       if(i == vids.length) i = 0;
       video.load();
       video.play();
   });
   
   //check for content updates
   let seconds = 60,
       lastUpdate = null;
       
   setInterval(() => {
       let req = new Request('~6'),
           headers = new Headers();
           
       headers.append('cache-control', 'no-store, must-revalidate');
       
       fetch(req, {method:'GET', headers:headers})
           .then(response => response.json())
           .then(data => {
               let updated = JSON.stringify(data)
               if(lastUpdate === null) lastUpdate = updated;
               
               if(lastUpdate !== updated) location.reload();
               
           }).catch(console.error);
   }, (seconds * 1000));

</script>

Đã được hỏi bởi dwillis840 4 tháng trước

Trả lời lần cuối bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

Twitter not working on Firefox 96.0.3

I'm using Firefox 96.0.3 and Twitter will not load. Blank page. It's working on another browser. Help would be appreciated, hopefully something simple as I'm not very tec… (xem thêm)

I'm using Firefox 96.0.3 and Twitter will not load. Blank page. It's working on another browser. Help would be appreciated, hopefully something simple as I'm not very tec minded. Thanks

Đã được hỏi bởi John Lynn 4 tháng trước

Đã được trả lời bởi jonzn4SUSE 4 tháng trước

  • Đã giải quyết

Having difficulty with bookmarks

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various… (xem thêm)

Hello/hi Yesterday (Feb1) I had a functional problem with my email site (provider = Orange). Sorting it out with the technician obliged me to refresh Mozilla (for various reasons I'm still on Wndows 7), even though I saw that I had the latest version. I believe that I ticked all the right bowes when doing the Refresh. When it had completed my Orange function duly worked again - but! I could no longer see my (quite extenive) Bookmarks. There's no loner any button to enable me to Bookmark a current page.. My efforts via the drop-down Get-Help-on-Bookmarks function have not worked either. So, please, I need your help! Many thanks indeed for both your excellent browser and for the help which I hope will be forthcoming! Best wishes, PT.

Đã được hỏi bởi peter.townsend1 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước