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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (xem thêm)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Được hỏi bởi dimitri11 1 năm trước

Được trả lời bởi dimitri11 1 năm trước

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Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which … (xem thêm)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Được hỏi bởi aufladen 1 năm trước

Lần cuối trả lời bởi aufladen 1 năm trước

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When searching in the address bar I am redirected to website instead of search results

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened a… (xem thêm)

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened after I searched the term and a little pop-up asked if I meant to go to the website instead. I accidentally clicked yes and do not know how to change it back. I would like to be able to type "translate" and have the google results show up first. Any help is greatly appreciated.

Được hỏi bởi Finn 1 năm trước

Được trả lời bởi Finn 1 năm trước

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Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (xem thêm)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Được hỏi bởi lee.eden66 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (xem thêm)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Được hỏi bởi lk3w99 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Getting Access Denied on many web sites that I frequently use

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message: Access Denied You do… (xem thêm)

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!

Được hỏi bởi lkelley766 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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nie działa mi stronka onet.pl w waszej przeglądarce

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, … (xem thêm)

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, odśwież stronę"

Được hỏi bởi marcin.kosinski 1 năm trước

Được trả lời bởi TyDraniu 1 năm trước

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wide spacing between words as well as odd-looking numbers in Firefox

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each spac… (xem thêm)

Since a recent update the spacing of words in Firefox's UI as well as on some websites seems to be wider than normal (instead of a singular space it seems as if each space is now a tab wide). Additionally the numbers have also suffered and are now not presented in a normal font anymore but instead seem bigger and grey instead of white or black. Both of these issues occurred at the same time and appear on the normal User Interface of Firefox (e.g. in the bookmarks or in Firefox's settings and preferences) as well as on some websites/search engines. However when copying the text and numbers from Firefox into a regular text editor everything seems normal and no appearance issues can be noticed. What I've already tried: I've restarted my system multiple times since the issue first occurred. I've removed all contents from /home/user/.mozilla/firefox. I've reinstalled Firefox. I've deleted my cache. I've changed my font preferences in Firefox back to Default(Roboto) after having used Inter before. None of my actions above have changed anything. However, when I log into a different user on my computer and open Firefox there everything seems to be normal, so it seems as if this is a user-specific problem.

Thanks in advance, Emma.

OS: opensuseTumbleweed 20220507 Firefox version: 100.0 (issue has occurred since version 98.0)

Được hỏi bởi emma.6.62607015e-34 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (xem thêm)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Được hỏi bởi roberto32 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (xem thêm)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Được hỏi bởi Gilberto A Rivera 1 năm trước

Được trả lời bởi Gilberto A Rivera 1 năm trước

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Duckduckgo opens links as https://html.duckduckgo.com/html

Hi, I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search p… (xem thêm)

Hi,

I'm using Duckduckgo as my search engine, but when I type in a search string, it Firefox prepends it with https://html.duckduckgo.com/html/... This opens a search page that doesn't follow my dark theme. When I click on a link, another link is added that creates a link back to the same URL, causing a loop. This never happened before I upgraded to Ubuntu 22.04 & the latest version of Firefox, 100.0.2. How can I change this back?

Thanks!

   -John

Được hỏi bởi jlcenter 1 năm trước

Được trả lời bởi jlcenter 1 năm trước

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why is the cast icon not showing on some websites ?

unable to see cast option on few websites like most websites. I tried to install the fx_cast option where I can see the cast icon now, but when I play youtube videos and … (xem thêm)

unable to see cast option on few websites like most websites. I tried to install the fx_cast option where I can see the cast icon now, but when I play youtube videos and click on cast button (fx_cast), its not detecting my google chromecast. Google chromecast is detected in edge and chrome browsers, but why is my TV not detected in firefox. Like I cannot see the cast icon on many websites where I see the cast icon on edge and chrome browsers, the icon itself is missing in many websites. Please make sure the wireless TV is atleast detected in firefox browser. I have tried so many changes and it does not detect my wireless tv or does not show my chromecast tv signal. Something is wrong with your browser, its not working fine. I have enabled the flag casting in the browser about:config as well. Appreciate it if you can please fix it asap as the streaming is abs fine in firefox browser and the same website runs slow in chrome and edge, which is why I need to use firefox to cast to my tv. Appreciate your help in this regards.

Thanks Manu

Được hỏi bởi hulk 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

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can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (xem thêm)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Được hỏi bởi Mary 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Dark Mode and Dark Themes have white text on a white background in the address bar

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't ma… (xem thêm)

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't matter if I change the Windows 10 default app mode to light or dark. Light themes have black text on white background, but dark themes have white text on white background. Any ideas?

Được hỏi bởi MonsieurJambon 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Automatic redirect

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preve… (xem thêm)

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preventing these pages from automatically updating. I have searched settings multiple times and have not been able to fix this. This just started after a Firefox update a month or so ago. PLEASE HELP!

Được hỏi bởi lhmackie 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Gmail 2-Step Identification Issues

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your … (xem thêm)

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

Được hỏi bởi Eric166 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Move address bar

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox fo… (xem thêm)

Is it possible to move the address bar above or below the Bookmarks Toolbar in Firefox 100.0 (64 bit). If not, can you provide a link to the latest version of Firefox for Mac OS X Catalina (10.15.7) that does not have the address bar on the same level as the Bookmarks Toolbar.

Many thanks.

Được hỏi bởi schwine1 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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FireFox Suspended? and Update to v.100 problem

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. H… (xem thêm)

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Được hỏi bởi UnknownVT 1 năm trước

Lần cuối trả lời bởi UnknownVT 1 năm trước

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Firefox Primary Password Not Working

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have… (xem thêm)

I haven't had to sign in for a while, so tonight when I tried and I typed the password in correctly the box just immediately closes and reopens like its incorrect. I have tried locating the key3.db and key4.db which I can't find on my system, nor can I find the login.json that is supposed to have the log of passwords to back them up. I don't have any 3rd party password managers and I've tried with my VPN disconnected. I've used the password generator to secure some of my websites so I don't even know was some of my passwords are, so resetting the primary password would be a huge hassle. If someone could please help me out I would be very appreciative. Thanks!

Được hỏi bởi Jeremiah 1 năm trước

Được trả lời bởi Jeremiah 1 năm trước

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (xem thêm)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Được hỏi bởi catjenkins74 1 năm trước

Được trả lời bởi Magno Reis 1 năm trước