Diễn đàn hỗ trợ Firefox

Hi! I reached out on Friday and was sent a code that expired in 5 minutes, missed the deadline and had to leave the library. I updated Firefox to 155 and can't find my bookmarks. Also found that a Microsoft update included Goggle Chrome that I uninstalled. Please advise on getting my bookmarks back thank you. I only have 30 minutes left on line. Thank you for all the work you volunteers are doing, greatly appreciated! Mark

My previous session is not clickable. All 50 or so tabs are gone!?? HELP! How do I restore a previous session w/ older tabs? (History doesn't show tabs from months and months ago).

M

Hi, I wrote about a month ago and didn't get help in recovering my lost bookmarks. I've spent the month looking at .JSONLZ4 files to see if there was anything there, nothing I could find. I've gone through all the suggestions and haven't found the bookmarks. I have limited time on line, and appreciate the volunteers' time in addressing this issue, any help you can offer is greatly appreciated. Thank you! Mark

I'm the kinda person who avoid getting updates cause don't fix it when it ain't broke, but they fix it now it's broke.

My Firefox automatically updating itself to version 157.0.1, which is a normal thing, but the unnormal one was that my tab groups are gone entirely. Like there are none left, which is weird knowing unwanted updates happened in the past with no meaningful changes to me, but this one did, albeit more displeasing.

Is there a way to restore all of my tab groups back? Thanks

Firefox updated without my knowledge, and all my data, including passwords and bookmarks, disappeared. My profiles still exist, but everything else is gone. I couldn't recover my data manually or through about:profiles. When I first opened Firefox and saw that everything was missing, I was prompted to import from Chrome and did so, so now I'm wondering if that messed things up. I just want my passwords back!!

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen Firefox, all my tabs are deleted. How can I prevent this and/or restore my tabs?

firefox updated and only kept my tabs but didn't keep history or cookies, when i tried to revert the profile to the old data it cleared the old data and made a copy of the new profile with nothing saved, can i somehow get the old data back or is it lost forever

?/

Why doesn't firefox/mozilla realize senior citizens especially ones who didn't use a computer in their line of work and taught themselves how to use a computer 20 years ago and have bought four dell computers as close to the one they had before to keep from having to learn new things. Some of us have no friends, neighbors or family to help when there is a problem..I can usually figure out how to fix issues I have had with the computer Either the last update or the one before took away the #3 profile I had and left me with no downloads, missing bookmarks and extremely anxious and depressed. My computer is my lifeline because I don't have a working car. I use it to watch YouTube TV, answer questions, order my groceries online and keep me learning about everything that's going on in this world and with my health issues. After a hospitalization three months ago my mind and memory are still not back to where they used to be and with these new updates I'm unable to get my computer back to the way it used to be. Can someone please help this old lady try to fix my lifeline?

Last upgrade not stable keep loosing history not able to bookmark pages unless I open a new one ? Thank you for any assistance James Monedero mito4@aol.com

My old login email is no longer accessible, I was able to save a backup from my laptop as it is still logged in with the old email. I have a new computer that I downloaded fire fox onto but when I tried to log in, it sent a pass code to my old address, which I no longer have access to. I was told to delete the fire fox off my new computer and reinstall and sign up with a new ID using my new email address. I tried this but my new computer somehow still sees that I had downloaded fire fox previously and wants me to sign in with my old email. I tried setting up a new profile, but it still wants to log in with my old email.

I've tried to import bookmarks from an export file created on another computer but Firefox says there are no bookmarks in the file -- clearly wrong since I see them and can click on them to go that site in Firefox.

I've also tried to restore them from Old Firefox Data but Firefox won't read those files either.