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  • Đã giải quyết

Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (xem thêm)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Được hỏi bởi dlrich1 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (xem thêm)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Được hỏi bởi probableUser 2 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

"Table of Contents" button inhibits text; how ro remove, permanently?

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning… (xem thêm)

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning in Firefox 142.0.1 (64) running on Win11.)

The menu button floats eternally over the text in that top-left corner. This irritates me because I read text, and am frustrated by the browser covering readable text.

I can't remember ever (20+ years) needing the Table Of Contents of a web page. I use Mozilla Firefox's excellent Edit, Find if I want to jump directly to a key word.

Anyone who can suggest a perpetual dismissal of this menu button will earn my lifelong admiration!

I can deal with Settings, About:Config, and even RegEdit. Thanks, Chris

Được hỏi bởi Christopher Greaves 1 tuần trước

Được trả lời bởi Denys 1 tuần trước

  • Đã giải quyết

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (xem thêm)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Được hỏi bởi smithcr01 1 tháng trước

Được trả lời bởi Denys 1 tuần trước

page (light view) is not rendering properly

Trying to view page associated with masking phone numbers, and it renders with a black background, with black print, even though I have the settings set to "light" to see… (xem thêm)

Trying to view page associated with masking phone numbers, and it renders with a black background, with black print, even though I have the settings set to "light" to see black print on white.

https://relay.firefox.com/accounts/profile/ - selecting the one for phones to obtain information.


screenshot below

Được hỏi bởi Shaw 6 ngày trước

  • Đã giải quyết

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (xem thêm)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Được hỏi bởi zach.cannon 2 tháng trước

Được trả lời bởi George Kitsoukakis 2 tháng trước

  • Đã giải quyết

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (xem thêm)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Được hỏi bởi petarl 2 tháng trước

Được trả lời bởi Denys 1 tuần trước

  • Đã giải quyết

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (xem thêm)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Được hỏi bởi Gene Minor 1 tháng trước

Được trả lời bởi Denys 1 tuần trước

  • Đã giải quyết

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it… (xem thêm)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Được hỏi bởi dirmme 1 tháng trước

Được trả lời bởi Denys 1 tuần trước

OneDrive On This Day

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my compute… (xem thêm)

If I have taken photos in past years on a particular date, I get an email from Microsoft to review them. I normally do it on my phone, but today tried it from my computer. The path is "One Drive" "Photos" "Moments" and then "On This Day." If you click on the photos that in the graphic that looks like a movie strip, a montage of the photos shows up and you can also click on one. However, in Firefox, I click on a picture and the screen goes gray, but nothing ever loads. I thought it was a Microsoft issue so used their help function. The rep and I tried it, then cleared the cache, then tried it in a private setting. We got the same result every time. Then he tried it whatever Microsoft's browser is called and it worked just fine. They said it was a problem on the Mozilla Firefox end, so I'm reporting it. Please let me know if you can help me make it work. I don't like using anything except Firefox.

Được hỏi bởi tim.j.alcorn 2 tháng trước

Lần cuối trả lời bởi Denys 1 tuần trước

Bookmarks keep coming back

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please … (xem thêm)

So Every time I delete bookmarks they not only come back but they come back with a few extra of the same thing, I have Sync completely off and its still doing it. Please can someone help guide me in the right direction to get this to stop, I can Leave them alone and it now just keep adding them, so i have 5 or 6 of the same bookmarks I deleted an hour ago, a few days later it will add 2 more.

Thank you in advance!

Được hỏi bởi Chris R 1 tháng trước

Lần cuối trả lời bởi Chris R 1 tuần trước

Firefox audio fades in instead of starting instantly

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prim… (xem thêm)

I just switched to a new PC (Windows 11) and when using Firefox to watch videos, the audio fades in briefly instead of starting instantly. This happens with youtube, prime video, netflix etc. I have tested in Edge and this does not occur. I am using a bluetooth headset. I haven't been able to find anything about this online so open to any help.

Được hỏi bởi hncarey 1 tháng trước

Lần cuối trả lời bởi Abu Bakar Balouch 1 tuần trước