Diễn đàn hỗ trợ Firefox

VPN isn't working. I'm in Italy for a week, but live in the US and want to sign up for NordVPN in the US today. But, NordVPN wants to charge me Italian tax, and must therefore know my location.

How do I show that I'm in the US?

Okay, 2 of my financial accounts are not available when using Mozilla VPN. What I get is an internet error message like this: "" Access Denied: You don't have permission to access "http://raymondjames.com/" on this server.

Reference #18.2824c317.1780333873.7f8f1ac1

https://errors.edgesuite.net/18.2824c317.1780333873.7f8f1ac1 ""

Do you know the technical reasons for this? And can you recommend anything I can do about it? Yes, this is the latest Mozilla VPN and Firefox 151.0.2 versions on my older Win 10 desktop.

Dennis MacMahon [edited email from community support forum]

I'm trying to use the Mozilla VPN I have on my desktop (hardwired) as a mobile hotspot for my LG Smart TV. I doesn't seem to be working the way I thought it should. Please can you give me any pointers on getting it working.

Mozilla Firewall was running with no issues on my Win11 v25H2 laptop until about a week ago. Since then, the program won't open. I've tried launching it from the install directory as admin, or from the Mozilla browser extension. The Waterfox Mozilla Firewall extension (v1.35.0) opens, but there's no response when I select "Open Mozilla Firewall."

One note is Mozilla Firewall is listed as a Task Manager Process. I ended all instances, but no change.

I've also: Uninstalled Mozilla VPN and deleted the install directory. Downloaded a new executable file and installed. Restarted and powered off the laptop. Windows Updates are current. Checked Event Viewer for Mozilla Firewall errors, but none listed.

Thanks, Ben

I am new to Mozilla vpn. Running Linux Mint on HP laptop using firefox 155.0.1. I lose internet connection the second I turn on Mozilla vpn. I get error message "no signal - check connection". This is regardless of the chosen location. What am i doing wrong?

Mozilla VPN does not start service on start up as before, nor allow me to start the service on my Dell laptop running Windows 11.

I appear to be signed in and while I can navigate to different areas on the desktop app, it does not allow me to 'turn on' the VPN.

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This happens even when I try to get to Mozilla.org!!

Every other day or so VPN attempts to connect to my chosen location and just freezes. Cannot connect, tries to verify connection, and then just hangs. I can't close it, even with Task Manager. I have to reboot my computer (win 10) and that takes 4 minutes and 40 seconds - I timed it. It makes me not want to use the VPN. I have tried asking VPN for recommended sites and even after trying them it still won't connect.

Very Frustrating. Not worth paying for if I can't connect.

Thanks . . . Alan

Also frustrating that I cannot contact support directly but must use this forum. The "make contact " box in the app will not work either.

I am suddenly getting ads across websites in Spanish, and my Amazon account flipped to Spanish. I used several IP geolocation services which identified my IP address is assigned to Mozilla Corporation in Queretaro, Mexico, despite my Mozilla VPN being designated United States. How do I solve this problem?