Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết
  • Đã lưu trữ

installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (xem thêm)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Được hỏi bởi cagroup 1 năm trước

Được trả lời bởi James 1 năm trước

  • Đã lưu trữ

Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (xem thêm)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Được hỏi bởi claremdavis 1 năm trước

Lần cuối trả lời bởi claremdavis 1 năm trước

  • Đã lưu trữ

Firefox does not copy text formatting

Hi there, I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all f… (xem thêm)

Hi there,

I am using the current version of Firefox on Mac Os 13.1. When I try to copy a formatted text (e.g. from Pages to Google Docs in FF), the browser deletes all formatting. It is plain text again.

I don't have this problem with any other browser like Safari.

I have already tried troubleshoot mode and to refresh my profile. Unfortunately I still have the same problem.

Any suggestions? Thank you in advance and all the best!

Được hỏi bởi chr.benkeser 1 năm trước

Lần cuối trả lời bởi chr.benkeser 1 năm trước

  • Đã lưu trữ

-private-window Argument Not Working

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new p… (xem thêm)

macOS. Firefox is running. I enter: open -a Firefox --args -private-window "https://apple.com" (in Terminal or Automator) which I believe should open apple.com in a new private window, but although the focus change to the already open Firefox window, a new private window does not open. It does work (apple.com opens in a new private window) if Firefox is not already running, but I thought the -private-window argument is supposed to open a new private window whether Firefox is already running or not. What have I got wrong?

Được hỏi bởi Jim 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Can not switch between Gmail accounts (possible due to new update)

Hi, I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into… (xem thêm)

Hi,

I recently updated Mozilla browser for Mac today (version 99.0.1, 64-Bit on April 13, 2022). And now I can not switch between my Gmail accounts that I am signed into (from the top right icon, switch accounts) all it does is load and bring me back to the default account I have set up. It is a bit frustrating since I have to manually log back in everytime and it was so seamless before.

Any help is appreciated.

Được hỏi bởi Cillian.Cross 2 năm trước

Được trả lời bởi Cillian.Cross 2 năm trước

  • Đã lưu trữ

Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (xem thêm)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Được hỏi bởi pattibca 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (xem thêm)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Được hỏi bởi larsdrinkrow 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã lưu trữ

Trendmicro Antivirus app on my Mac deleted all my important bookmarks

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. … (xem thêm)

Hi, I would really appreciate your assistance with a issue regarding my Trendmicro Antivirus app on my Mac just deleted all my important bookmarks on my firefox browser. I tried to follow the support forums to restore them but I didn't have any luck. May I have some assistance please on the steps I need to take to restore all my previous bookmarks for my firefox browser on my MacOS? Thank you

Được hỏi bởi roy.bidhan1720 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

  • Đã lưu trữ

Security alerts

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an… (xem thêm)

Have been receiving security alerts for the past month or so. Now firefox is restricting my access to my printer due to a possible security problem. I have also seen an alert that a certificate for use expired last month. What can I do, or who can I talk to (cannot find any support phone number.

Được hỏi bởi jimbarbelder 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Command ` stopped working

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu. Has this function been deleted? Can… (xem thêm)

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

Được hỏi bởi Etnier 1 năm trước

Lần cuối trả lời bởi irma.soler 11 tháng trước

  • Đã lưu trữ

Firefox Tabs

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will … (xem thêm)

Every time I open a new tab or go to a tab that I have open, when I come back after my computer has been asleep and try to search for something or refresh a tab, it will give me an error message. I have to close the tab and search again then it works, sometimes I have to do it 2 or 3 times to get it to work. This just started happening with MacOS Catalina 10.15.7 and FireFox 103.0.2 updates in the last few weeks. I tried restarting my computer and I deleted the Firefox app and reinstalled but nothing helps.

Được hỏi bởi pattibca 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Recover deleted Cookies and Site Data

Hi, I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible… (xem thêm)

Hi,

I wonder if there is a way to restore deleted cookies and site data. I've tried to look search for a solution but can't seem to find. So asking here if it's possible to restore that somehow? (also, I'm on a mac) Thanks

Được hỏi bởi annahansen9009 1 năm trước

Lần cuối trả lời bởi FredMcD 1 năm trước

  • Đã lưu trữ

Updates--Mozilla says I'm up to date but my bank says I'm not

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up … (xem thêm)

My bank says I need to update my MacBook Air browser to version 107, but the computer says I have version 102.5.0esr (last updated in November of 2022) and says it is up to date. I've checked the automatic updates box in my settings.

So do I manually update to version 107? Is 107 available for MacBook air? (I only ask because I have a 12-year old iMac that IS running version 107)

Thanks in advance for your help. I want to make sure I haven't missed something I was supposed to do.

Được hỏi bởi billbarb136 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

  • Đã lưu trữ

Website is taking too much time to load on Firefox.

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimiz… (xem thêm)

Hi, I am having issues while using my website howtowatchstreaming on Firefox, while it loads perfectly on Chrome and Edge. Despite the media files being perfectly optimized, some of them fail to load even after refreshing the page multiple times. Other websites seem to work fine. Any tips or ideas please.

Được hỏi bởi meadowsreilly9 1 năm trước

Lần cuối trả lời bởi jonzn4SUSE 1 năm trước

  • Đã lưu trữ

Firefox for OS 10.11.6

Hello Hoping someone can help me with this asap. I was prompted to update firefox on my mac laptop. So I did the update by clicking the button available at the top of… (xem thêm)

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

Được hỏi bởi Soph 1 năm trước

Lần cuối trả lời bởi James 1 năm trước

  • Đã lưu trữ

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (xem thêm)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Được hỏi bởi nezyounow 2 năm trước

Lần cuối trả lời bởi TyDraniu 2 năm trước