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  • Đã giải quyết

Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (xem thêm)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Được hỏi bởi childerley7 23 giờ trước

Được trả lời bởi childerley7 1 giờ trước

  • Đã khóa

Some web pages not working on Firefox

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would… (xem thêm)

I'm finding some web pages are not working correctly or are not working at all. I know it's not the web page as other browser's are working fine. Any help with this would be greatly appreciated.

Được hỏi bởi saint3 2 tháng trước

Lần cuối trả lời bởi Jacob Mason 4 giờ trước

  • Đã giải quyết
  • Đã khóa

shortcuts

My shortcuts on my Firefox Homepage vanished. How can I get them back?

Được hỏi bởi enterprise.e 20 giờ trước

Được trả lời bởi Denys 6 giờ trước

  • Đã giải quyết

Mozilla Monitor report email a scam?

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Moz… (xem thêm)

For first time received email from breach-alerts@mozilla.com. Title is: Your monthly Mozilla Monitor report. Is this a scam? Other people have asked this question and Mozilla Firefox company has not made any attempt to answer these serious questions. If I do not hear back from Mozilla Firefox within a week I might remove Mozilla Firefox and use another company.

Được hỏi bởi lee37 1 ngày trước

Được trả lời bởi TyDraniu 7 giờ trước

  • Đã giải quyết

How to restore bookmarks from a bookmarksbackup .jsonlz4 file on a mac

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups.… (xem thêm)

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

Được hỏi bởi jYOW 1 ngày trước

Được trả lời bởi jYOW 1 ngày trước

  • Đã giải quyết

Just started today - Firefox is using 90%+ of laptop memory, then system hangs up

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not… (xem thêm)

This problem just began today on my Win 11 laptop. Firefox is current - 139.0.4. Win 11 is current. No new software has been installed. Firefox hangs up and will not move. Task manager shows FF is consuming more than 90% of my 16GB memory. I must end the FF task to get up and running again.

Được hỏi bởi kensmith6 4 ngày trước

Được trả lời bởi kensmith6 2 ngày trước

  • Đã giải quyết

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I us… (xem thêm)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Được hỏi bởi grn778 6 ngày trước

Được trả lời bởi jscher2000 - Support Volunteer 3 ngày trước

  • Đã giải quyết

Firefox tab behavior

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have… (xem thêm)

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

Được hỏi bởi sweet0670 3 ngày trước

Được trả lời bởi sweet0670 3 ngày trước

  • Đã giải quyết
  • Đã khóa

Why does "Delete cookies and site data when Firefox is closed" keep getting set randomly?

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT … (xem thêm)

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

Được hỏi bởi Will Totten 3 ngày trước

Được trả lời bởi Denys 3 ngày trước

  • Đã giải quyết

How to get rid of these "search" results in the URL bar?

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference. Thanks … (xem thêm)

See the attached. I get these despite having search suggestions disabled. I even turned it on long enough to uncheck that grey-ed checkbox. Made no difference.

Thanks

Được hỏi bởi whitedavidp 3 ngày trước

Được trả lời bởi jscher2000 - Support Volunteer 3 ngày trước

  • Đã giải quyết

FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (xem thêm)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Được hỏi bởi Sintel 3 ngày trước

Được trả lời bởi jscher2000 - Support Volunteer 3 ngày trước

  • Đã giải quyết

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (xem thêm)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Được hỏi bởi AlexSeanchai 3 tháng trước

Được trả lời bởi AlexSeanchai 2 tháng trước

  • Đã giải quyết

How do I stop your blasted browser from goiong full screen on it's own? I have searched the settings and I may have to use a different bropwser if this is not able to be turned off

easy, tell me exactly how to turn off auto full screen? That's some really annoying crap right there AKA Microsoft OneDrive

Được hỏi bởi Douglas 4 ngày trước

Được trả lời bởi Douglas 4 ngày trước

  • Đã giải quyết

This video is either unavailable or not supported in this browser. (Error #4000)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop … (xem thêm)

hi for some reason twitch.tv or some other websites will no longer play videos on my pc and i have no idea why, firefox works fine on my laptop

Được hỏi bởi andrewp28 4 ngày trước

Được trả lời bởi andrewp28 4 ngày trước

  • Đã giải quyết

เมื่อไหร่จะมีการแปลหน้าเว็ปให้เป็นภาษาไทย

อยากให้คลิ๊กขวาหน้าเว็ปต่างๆที่เป็นภาษาอื่น ให้แปลเป็นภาษาไทยได้ด้วย แบบ google chrome จะดีมากๆเลย

Được hỏi bởi GTZX26 4 ngày trước

Được trả lời bởi Denys 4 ngày trước