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  • Đã giải quyết

Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (xem thêm)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

Được hỏi bởi tansugunay 1 ngày trước

Được trả lời bởi jonzn4SUSE 1 ngày trước

  • Đã giải quyết

I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (xem thêm)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Được hỏi bởi tranthanhsang224 2 ngày trước

Được trả lời bởi tranthanhsang224 2 ngày trước

  • Đã khóa

Firefox 145 sign in to sync doesn't work

Firefox was somehow reset after windows update restart. I was trying to sign in to sync, but sign in button gets blurred/disabled, and nothing happens then. I am afraid t… (xem thêm)

Firefox was somehow reset after windows update restart. I was trying to sign in to sync, but sign in button gets blurred/disabled, and nothing happens then. I am afraid that I lost my previous session also.

I was trying troubleshooting mode too, but behavior is the same.

Otherwise I can login to my Firefox account web, and I am logged in on my smart phone still.

Được hỏi bởi hulvius 3 ngày trước

Lần cuối trả lời bởi Denys 2 ngày trước

  • Đã khóa

не синхронизирует

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестит… (xem thêm)

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестить

Được hỏi bởi firesocks 3 ngày trước

Lần cuối trả lời bởi Denys 2 ngày trước

  • Đã giải quyết

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (xem thêm)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Được hỏi bởi Yamu 1 tuần trước

Được trả lời bởi Yamu 1 tuần trước

  • Đã giải quyết

Tab synchronization from mobile app to desktop app not working

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas… (xem thêm)

Hey, I am trying to synchronize my mobile tabs with my desktop app. Unfortunately, this is not working. I am using the latest version of Firefox and Windows 10. Any ideas how and if I can solve this problem? Thank you in advance.

Được hỏi bởi gerold.schindler 2 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 2 tuần trước

  • Đã giải quyết

Missing tabs from other devices

I can no longer see a list of tabs from other devices. My computer was wiped recently and I was using the tab sync function to see the tabs I had open before the wipe. N… (xem thêm)

I can no longer see a list of tabs from other devices. My computer was wiped recently and I was using the tab sync function to see the tabs I had open before the wipe. Now they have vanished. How do I get them back?

Được hỏi bởi Dan Smallwood 3 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

  • Đã khóa

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (xem thêm)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Được hỏi bởi SuMo Bot 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tuần trước

  • Đã giải quyết

Can't view my synced tabs from the sidebar on friefox flatpak

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based… (xem thêm)

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

Được hỏi bởi danwchan 2 tháng trước

Được trả lời bởi George Kitsoukakis 2 tháng trước

  • Đã giải quyết

Sync issue - all extensions lost

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set . I formatted my C drive and reinstalled windows, but logging back i… (xem thêm)

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

Được hỏi bởi dominikus28 1 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (xem thêm)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Được hỏi bởi kFirefoxForum 1 tháng trước

Được trả lời bởi kFirefoxForum 1 tháng trước

  • Đã giải quyết

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (xem thêm)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Được hỏi bởi hf_alexander 1 tháng trước

Được trả lời bởi hf_alexander 1 tháng trước

  • Đã giải quyết

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (xem thêm)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Được hỏi bởi madforse 1 tháng trước

Được trả lời bởi madforse 1 tháng trước

  • Đã giải quyết

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (xem thêm)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Được hỏi bởi twanto 1 tháng trước

Được trả lời bởi TechHorse 1 tháng trước

  • Đã giải quyết

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have sign… (xem thêm)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Được hỏi bởi MJ 3 tháng trước

Được trả lời bởi Nathan Giovannini 3 tháng trước

  • Đã giải quyết

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (xem thêm)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Được hỏi bởi jyngdev 4 tháng trước

Được trả lời bởi Paul 4 tháng trước

  • Đã giải quyết

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (xem thêm)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Được hỏi bởi Camisia 4 tháng trước

Được trả lời bởi Camisia 4 tháng trước