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  • Đã giải quyết

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (xem thêm)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Đã được hỏi bởi vineyridge 2 ngày trước

Đã được trả lời bởi jonzn4SUSE 2 ngày trước

  • Đã giải quyết

Firefox windows could not be dragged now.

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now. $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Descriptio… (xem thêm)

Maximizing and minimizing are still normal, but Firefox windows could not be dragged now.

$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy

$ firefox --full-version Mozilla Firefox 102.0.1 20220707183149 20220707183149

$ firefox --help Usage: /snap/firefox/1551/usr/lib/firefox/firefox [ options ... ] [URL]

$ which firefox /usr/bin/firefox

Đã được hỏi bởi larry 3 ngày trước

Đã được trả lời bởi larry 2 ngày trước

Firefox 102&103 in Ubuntu 22.04 STOPs frequently. Need to restart Firefox!

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click m… (xem thêm)

Firefox just locks up. The mouse cursor can be used to resize the window, but is otherwise unresponsive, except to to minimize, maximize or close the window. If I click minimize and then restore the window, Firefox will have executed the last mouse-click before minimizing. This happens after five minutes or so after starting Firefox, whether I have only 4 or 5 tabs open, or a whole pile of tabs. All I can do is click X in top RHS, and then restart Firefox. Then click the "recently closed tabs" to get back to where I was. I have tried clearing the cache and (most of) the cookies. As well I did a complete refresh of Firefox, and disabled all the add-ons, but the problem is still there Running on a (old) Lenovo Thinkpad E545 with 16GB, Ubuntu in a SSD using a 50 GB partn with 30GB free. This problem occurs only in Firefox- all other apps continue to run!

Đã được hỏi bởi aqk 6 ngày trước

Trả lời lần cuối bởi jonzn4SUSE 6 ngày trước

When trying to access local files, sometimes get 'Access to the file was denied'

Hi, I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the f… (xem thêm)

Hi,

I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the file was denied".

I've already set "security.fileuri.strict_origin_policy = false", which now let me access "file:///tmp", "file:///media" and "file:///home", but anything under "file:///usr" (and serveral other top-level directories) still returns the access denied error.

I'm running Firefox 102.0.1 (64-bit) on Ubuntu 22.04.1 LTS.

Đã được hỏi bởi henry41 6 ngày trước

Trả lời lần cuối bởi henry41 6 ngày trước

Pending snap update

What does the popup message 'Pending update of Firefox snap. Please close the app to avoid disruptions.', mean because that message doesn't give enough information to fi… (xem thêm)

What does the popup message 'Pending update of Firefox snap. Please close the app to avoid disruptions.', mean because that message doesn't give enough information to figure out what it means. I got that before when the last update happened and after that update every time I boot FF can't restore my tabs but I just click try again and it always works. Since I am getting the message again I thought I would try asking on the FF forums to find out what it means and maybe get the boot problem where FF can't restore the tabs when it first starts up fixed.

Kubuntu 22.04 last updated yesterday from all official Kubuntu/Ubuntu repos.

Đã được hỏi bởi Steve7233 1 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 1 tuần trước

downloading mp3 files

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extensi… (xem thêm)

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extension as I download, since my mp3 player doesn't recognize the mpga extension. How can I fix this?

Đã được hỏi bởi tmichael.mcnulty 3 tuần trước

Trả lời lần cuối bởi jeronimo17 1 tuần trước

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferenc… (xem thêm)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Đã được hỏi bởi jlquinn 1 tháng trước

Trả lời lần cuối bởi jonzn4SUSE 2 tuần trước

Builtin screenshot tool does not save my pic

I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not save… (xem thêm)

I use built-in screenshot tool to take picture. When I click to the Download button, no file is saved. Try to open Firefox in Troubleshoot Mode but file is still not saved.

Firefox 102.0.1, 64-bit on Ubuntu 22.04, install from https://launchpad.net/~mozillateam/+archive/ubuntu/ppa.

Đã được hỏi bởi Nguyễn Hồng Quân 2 tuần trước

Trả lời lần cuối bởi cor-el 2 tuần trước

  • Đã giải quyết

Unable to show File Picker

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it … (xem thêm)

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

  • Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

  • Ubuntu 20.04 LTS
  • Firefox provided by APT repository
  • Xorg display server

Not working in:

  • Ubuntu 22.04 LTS
  • Firefox 99.0.1 provided by snap
  • Wayland display server
  • File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

  • Firefox stopped being able to open file picker dialogs
  • Right clicking an image and selecting "Save Image As..." does nothing
  • With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
  • File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
  • No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

Things I tried that did not work:

  • Disabling hardware acceleration
  • Starting with add-ons disabled
  • Troubleshoot mode
  • Clearing startup cache
  • Clearing cookies and site data
  • Clearing history
  • Refreshing Firefox
  • Creating and using a new profile
  • Deleting the `xulstore.json` file from the profile directory
  • Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
  • chmod 777 ~/Downloads
  • Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

  • Why this fixed the problem
  • Whether I should be opening a bug report either against Firefox, or Ubuntu
  • Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

Đã được hỏi bởi James Fu 3 tháng trước

Đã được trả lời bởi Kiki 3 tuần trước

Merge titlebar with Menu Bar

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now. I noticed that (by default, at least) the FireFox titlebar has disappeared. What would ha… (xem thêm)

I upgraded my laptop to Ubuntu 22.04 and am running FireFox 102.01 (64-bit) now.

I noticed that (by default, at least) the FireFox titlebar has disappeared. What would have been its contents are shown on the tab-label, though I usually have enough tabs open that only a few letters of the title are visible.

That being said, about 75% of the space is empty on the Menu Bar, which only lists File Edit View History Bookmarks Tools Help Why not show the page title in a pane on the right-end (or middle) of the Menu Bar?

Đã được hỏi bởi Carl 4 tuần trước

Trả lời lần cuối bởi Paul 3 tuần trước

Importing a Forefox profile from 18.04 Ubuntu to a 22.04 Ubuntu PC

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to … (xem thêm)

Years ago I imported a Firefox profile from Ubuntu 16.04 to a PC running 18.04. It wasn't very hard. View Hidden Folders, find the old FF profile, copy it. Then go to the 18.04 PC, delete or rename the existing profile, and paste in the profile from the 16.04 rig. Restart the PC, Firefox came up on the 18.04 PC just like it did on the 26.04 PC.

But Ubuntu is doing something different now. Firefox is inside the "snap" folder. Apparently snap is some sort of new package mgr. (?)

I found a firefox profile a few levels down inside the snap folder: Home/snap/firefox/common/.mozilla/firefox/xxxxxxxx.default

Does snap complicate things? Or can I replace the new profile on the 22.04 PC inside the snap folder with the profile that I want to use from the 18.04 PC? Just like in the past, but inside snap rather than the .firefox folder in Home?

Đã được hỏi bởi Telkwa 3 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 3 tuần trước

saving pdf using ctrl+s opens many instance of save dialogue box.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla. First, when I try to save a pdf using the CTRL+S… (xem thêm)

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Đã được hỏi bởi ajmalkoti 3 tuần trước

Trả lời lần cuối bởi cor-el 3 tuần trước

Firefox 102 and 102.0.1 crashes after some Time! Please Help!

Hello :) Firefox 102.0.1 crashes after some Time. Firefox then is unable to switch between Tabs and stuck at the opened Website. For testing Purpose i start over with a n… (xem thêm)

Hello :)

Firefox 102.0.1 crashes after some Time. Firefox then is unable to switch between Tabs and stuck at the opened Website.

For testing Purpose i start over with a new profile and did not install any Add-ons. The behavior was the same, it crashes after some hours.

My System is Ubuntu Mate (Ubuntu with Mate Desktop) in Version 20.04.

Here has someone the same problem: -> https://bbs.archlinux.org/viewtopic.php?id=277649

Thanks for any suggestions.

Đã được hỏi bởi Kater 4 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 3 tuần trước

Firefox sizing issue in Ubuntu 22.04 LTS

While using firefox, the sizing suddenly has issue in minimize and maximize, this happens frequently under Ubuntu 22.04 LTS, never happen in Ubuntu 20.04LTS. The only sol… (xem thêm)

While using firefox, the sizing suddenly has issue in minimize and maximize, this happens frequently under Ubuntu 22.04 LTS, never happen in Ubuntu 20.04LTS. The only solution now is open new window and move existing tabs to the new window.

Can refer screenshot, where you see the window at the back is missing a portion of rendering on the right. Is there any solution for this?

Đã được hỏi bởi samgooi4189 3 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 3 tuần trước

Captive portal detection for public Wi-Fi login fails

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ... So, I've sat in on… (xem thêm)

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ...

So, I've sat in one Espresso House in Denmark; tried to connect to their public Wi-Fi with Firefox in private mode, captive portal went fine, and I was on the Internet. Apparently I had gotten a danish IP address there, since google.com thereafter was in danish.

Now, I sit in a different Espresso House, also in Denmark; however, here, captive portal does not work; in the sense that:

As shown on first screenshot, first I get "You must log in to this network before you can access the Internet.", and I get a "Open network login page" button.

I click on the "Open network login page" button, I can see browser wants to load http://detectportal.firefox.com/canonical.html - but in the end, I do not get the Espresso House login page, but instead I get a redirect to https://support.mozilla.org/en-US/kb/captive-portal , where the "You must log in to this network before you can access the Internet." still stands, but there is no more "Open network login page" button (as shown on the second screenshot)

If I restart the browser in this shop, I think I get the exactly same process - Espresso House wi-fi login page never gets shown, only the https://support.mozilla.org/en-US/kb/captive-portal ...

Strangely, at this point, I do get access to the internet through a browser - but google.com is then in swedish, which I guess means, that there is some sort of a VPN of that shop's wi-fi to Sweden. On the other hand, I don't get internet elsewhere on my computer - for instance, if I want to do `sudo apt update` from the command line, I get errors like "Clearsigned file isn't valid, got 'NOSPLIT' (does the network require authentication?)" - which is what I otherwise get in (the first mentioned) Espresso House, before I've connected to wi-fi via captive portal (once I connect to wi-fi via captive portal there, `sudo apt update` or any other network access from command line is fine).

(Note: my android phone in the same shop, does indeed show Espresso House Wi-Fi login prompt upon Wi-Fi connection, and I can login there fine).

Why does this happen, and how can I force Firefox to show me the actual captive portal so I can login to Wi-Fi - instead of redirecting me to https://support.mozilla.org/en-US/kb/captive-portal ?

Đã được hỏi bởi nanomir 1 tháng trước

Trả lời lần cuối bởi nanomir 3 tuần trước

  • Đã giải quyết

geo.provider.network.url no longer works

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any… (xem thêm)

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any effect after updating.

tested both on https://maps.google.com and https://browserleaks.com/geo

Is it possible to revert to an older version without losing my data?

Đã được hỏi bởi tel2 1 tháng trước

Đã được trả lời bởi tel2 4 tuần trước

  • Đã giải quyết

Log ins lost every time I start FireFox - only started happening recently.

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else. Back Story: I have a "few" windows and… (xem thêm)

I've checked a couple of the "similar topics" before posting here. I'm not sure if I am having the same problem or something else.

Back Story: I have a "few" windows and tabs open in FireFox. I would finish what I was doing, shut down and then the next time I booted up and loaded FireFox, all sessions would be restored and all log ins honoured (kept). That is: I was still logged in.

(Moving to now) Yesterday I powered up and ALL sites were logged out. About 20 log ins were needed. Hmmmmm... gmail, and the rest.

"Ok... something happened. No problems, things should be ok from now. I've logged in, so all is sweet."

Today I power up: All logs ins lost. Had to go through it all again.

Gmail is throwing security alerts at me hand over fist. Yeah, that is good in some ways. I get that part. But I've logged in.

Seems - my thoughts - that the cookies aren't being saved. But why? I haven't touched them or their settings.

Yes, I did do a clean out of older cookies. But left the gmail ones, and other sites I know I use. I have `adblocker ultimate` installed.

Now I am logged in, if I open the `cookies` and look I should see them there for the sites to which I am logged in - yes?


To be clear: When I am done, I do NOT `exit` FireFox. All windows, tabs, sessions are left. I just shut down the machine. Then next time I load FireFox and they are re-loaded and log ins are maintained.

Đã được hỏi bởi teeny_weeny 1 tháng trước

Đã được trả lời bởi cor-el 4 tuần trước

Confused how updates are done with firefox

I had a version of firefox working. The world was sweet. One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins ar… (xem thêm)

I had a version of firefox working. The world was sweet.

One day (1 July or there about) things changed and firefox was basically useless. When I load it, all logins are forgotten and I have to log in again. (Painful, and another thread)

That aside: The "new" version was 102.0 This was applied to my machine without me knowing. (This also happened on another machine I have but luckily it didn't suffer the same problem.) But anyway...

The machine now has 102.0 installed.

The other day while trying to find what is "broken" in it, I am told there is an update and it told me I had 13 days to do it.... Or something like that. Alas I've deleted the screen shot as I need to keep the bin less full to help me if I accidentally delete something I shouldn't.

So now I have 102.0.1

So I'm confused: What is the mechanics of rolling out updates? An update I didn't want (beside the point) but none the less broke firefox was done without my knowledge, and yet another one which was throwing up messages at me when I loaded firefox doesn't?

I don't really know what either update did.

Đã được hỏi bởi teeny_weeny 1 tháng trước

Trả lời lần cuối bởi teeny_weeny 1 tháng trước

Error message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu)

When I click a link on a website, a new Firefox tab opens with this message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu). This is new behavi… (xem thêm)

When I click a link on a website, a new Firefox tab opens with this message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu). This is new behavior; it was working fine until yesterday. Can you tell me how to fix it?

Đã được hỏi bởi shaw.deborah 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tháng trước

  • Đã giải quyết

Auto reset sound volume output level

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do any… (xem thêm)

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Đã được hỏi bởi NN 1 tháng trước

Đã được trả lời bởi NN 1 tháng trước