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  • Đã giải quyết

Firefox crashes while using Windows magnifier

Hello: I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and… (xem thêm)

Hello:

I must use the magnifier that came with Windows or I cannot read the screen. All was fine until Firefox updated. Now, when I try to use the magnifier, Firefox and all the sites I am using freeze. The entire screen fades out, and an hour glass shows up. But nothing happens after that. I have to go to the task manager and close Firefox, then start it up again.

I checked for Windows updates and everything is current. I am using Windows 10.

How can I fix this?

Được hỏi bởi Virginia Small 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

Cannot See New "Report Broken Site" Option in Firefox 123.0 Menu

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer. I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on … (xem thêm)

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

Được hỏi bởi lmacri 4 ngày trước

Được trả lời bởi MarkRH 4 ngày trước

  • Đã giải quyết

403 error Firefox only

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add … (xem thêm)

I am running Firefox 118.0.2 64 bit on windows 10 22H2. For one particular website I get a 403 error on Firefox, the site opens normally on Edge. I do not have any add ons or extensions that block websites. I have cleared cache and cookies and tried to open the site in troubleshooting mode, no luck. I have also disabled BitDefender, same results. Any suggestions are appreciated.

Được hỏi bởi zenkerlinda 4 tháng trước

Được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

ChatGPT no longer gives any response in firefox

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and i… (xem thêm)

I tried clearing cache and temp files. I tried a new profile. I tried a fresh install without logging in on account. Tried disabling all addons, running in safemode and incognito. Nothing works.

When opening in Chrome, it works as always. Same computer.

Được hỏi bởi alyndra 3 tuần trước

Được trả lời bởi zeroknight 3 tuần trước

  • Đã giải quyết

WebGL

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error: Error: Failed to initialize WebGL … (xem thêm)

Using Windows 10 22H2 and Firefox 122.0.1 Yesterday I had no problem opening the map on purpleair.com. Today I can't. Get error:

Error: Failed to initialize WebGL

TypeError: DE is undefined.

But I can open this same website map in Google Chrome browser with no problem. What changed in Firefox and how do I fix it. And why do I need to fix it, since it all works fine in Chrome

Thanks a bunch,

Mike

Được hỏi bởi Mike Marshall 1 tuần trước

Được trả lời bởi Mike Marshall 1 tuần trước

  • Đã giải quyết

Can't access multiple websites - 403, access denied etc

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over… (xem thêm)

Since yesterday I can't access multiple websites like Spotify, Reddit, Google Drive etc on my desktop computer anymore. I don't know why and I didn't change anything over night. It also works fine in Microsoft Edge.

Reddit shows the "whoa there, pardner" error, spotify shows 403 error, Google Drive says my browser (Firefox 120.0) isn't supported and others are simply unavailable. At the same time Google looks off and Twitch is just a huge loading screen.

I cleared all the data (cookies/cache), but that didn't help.

I had this reddit error a few weeks ago already, but it disappeared on its own. However it was only reddit that was affected.

Được hỏi bởi LostButSeeking 3 tháng trước

Được trả lời bởi Terry 3 tháng trước

  • Đã giải quyết

Cannot Login To Some Websites Using Firefox

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up th… (xem thêm)

Starting today I am finding it extremely hard to login to some websites. All Firefox does is just sit with a spinning circle after entering a user name and it locks up the browser to a point the I have to go to the Task Manager to stop the FireFox process. I have restarted my computer and refreshed FireFox. I have scanned my computer for malware using Norton 360, Malwarebytes, MSERT, and Windows Defender and all negative. I am having no trouble signing in to a site like https://my.account.sony.com using Edge but using FireFox now is impossible. This needs to be fixed.

Được hỏi bởi new_aged2perfection 3 tháng trước

Được trả lời bởi new_aged2perfection 3 tháng trước

  • Đã giải quyết

Double scrolling since v117.0

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Fir… (xem thêm)

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

Được hỏi bởi guniu 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (xem thêm)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Được hỏi bởi Adrenoreceptor 1 tháng trước

Được trả lời bởi Adrenoreceptor 4 tuần trước

  • Đã giải quyết

Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (xem thêm)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Được hỏi bởi firefox2653 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (xem thêm)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Được hỏi bởi raem.kauai 4 tháng trước

Được trả lời bởi raem.kauai 4 tháng trước

  • Đã giải quyết

Fixed - After A Bookmarks' Library [Restore] Function, Tag Bookmark Names & Folders Show Duplicated

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 b… (xem thêm)

Something went wrong w/ the mouse, some of my tags disappeared & wasn't able to recover them via Ctrl+Z, so I decided to perform my 1st [Restore] (never had to do 1 before), since I had just recently done an [Export Bookmarks] & a [Backup]. Everything seems to have gone Ok, except that for every tag, all of the bookmarks listed under the [Name] column are duplicated. When I right-click & [Show In Folder], they both show in the same folder. When going onto their folder, they are only shown once, so there are no duplicates there. When I attempt to [Delete] 1 of the 2 duplicate entries they both get [Deleted], so I can only conclude that they are 1 in the same. But the question remains, "How can I fix this duplicate condition?"

Another related & interesting behavior is that, from any bookmark folder where you can clearly see there are no duplicated bookmarks, when you do a [Search] from the top-right-hand search-box, the "results" are also "duplicated", although you might need to sort them by clicking on the [Name] column control. So, I can go to any bookmark folder & clearly see that there are no duplicate bookmarks, but when you do a [Search], that's when you get duplicate entries. That leads me to believe that this is the result of the [Search] function, & thus for some odd reason the [Search] is generating "duplicate entries". And then perhaps, both the [Tag]s & the [Search] function are related.

Also, this "duplication" does not happen on newer added bookmarks, after the [Restore] was executed, & it's only a phenomenon that affects those bookmarks that were saved by the Bookmarks' Library [Backup] function, & thus this anomaly was introduced by the [Backup].

Actually, I just realized the problem is more complicated than I thought. The reason any search results in "duplicate bookmarks" is because there are 2 sets of folders, 1 set above the other, & if you don't scroll down all the way you won't see it. So that's why there are actually "2 Sets Of Bookmarks", because there are "2 Sets Of Folders", 1 above the other. The problem is that when you delete any "Duplicate Bookmark" you delete them both, & not just 1 of the 2 bookmarks.

I wonder if it would work, to "Delete All Bookmarks" & then do a [Restore]?

Could "Mozilla Support" answer that?

Don't know why every time I attempt to [Post A Reply] & get an "Error",... So I'm going to post my reply right here,...

Fix: (2024-02-19) Of course, I did some testing before I concluded what was the best approach, but since I noticed all of the "Bookmarks Folders" were duplicated under [Bookmarks Menu], an easy fix is to go to the "bottom duplicated folder", right on top of the [Other Bookmarks] folder, & "Select It" (by clicking on it) & [Delete] it (w/ the [Delete] key on your keyboard). Do this 1 by 1, until you reach the "bottom folder" of the bookmarks' folder you certainly don't want to delete. Close Firefox & then reopen it - to make sure Firefox takes care of any garbage-collection. Then do your Bookmarks' Library [Export Bookmarks To HTML] followed by a [Backup], & you are good to go.

Actually, I don't know what introduced the error. Don't know if it was Firefox's [Restore] function, or it could have been me (by accident) w/ some "unnoticed & unexpected" move of the mouse/trackball, which accidentally duplicated all of the folders w/o me noticing, & that is why all of the "Bookmarks" were "duplicated".

Happy Firefox Browsing,...

Được hỏi bởi Jimmy 1 tuần trước

Được trả lời bởi Jimmy 3 ngày trước

  • Đã giải quyết

Bookmarks Tool Bar

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When… (xem thêm)

Hi, my bookmarks toolbar doesn’t show when I launch Firefox. They always use to. When I click on View>Toolbar>Bookmarks Toolbar>Always Show - the Bar shows. When I click on any bookmark the bar disappears. If (in new window) I click on View>Toolbar>Bookmarks Toolbar>Always Show - the bar appears, when I then open new tab it does not show on new tab and when I click back to previous tab bookmarks are gone.

I have restarted W10 PC, no change.

Hope you can help, many thanks, David

Được hỏi bởi davidmedcalf1 1 ngày trước

Được trả lời bởi zeroknight 22 giờ trước

  • Đã giải quyết

Should I invest in Advertising Ball-Socket Bearings from Habor Freight to an Audience equating to Travel-Luggage Producers?

Okay; So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not... But why does 4-Wheel luggage mov… (xem thêm)

Okay;

So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not...

But why does 4-Wheel luggage move so much more freely; it may even be in one place while maintaining the same 360 degrees of motions that a 2-Wheeled Luggage has - while it is in a fixed direction...

But they both offer the same 360 degrees of singular direction of motion...but...if you have4 Ball-Socket Joints on the bottom of the luggage, it could be going - without axle request-response reisistancant-fixation...; in spirals about the axis which it is also 360 degree traveling in...it could cover double the distance, while only traveling half the actual linear distance...

~$4 @ Harbor Freight.

P.S. I found a glitch as I typed this - If you "Copy Image," you can Click "Add Image," then "Paste," the Image , successfully - it appeared on the display within that Folder...now it is on My desktop, but it fails to Upload, I can go and repaste - ACTUALLY replacing it on my Desktop...but it fails...


AHHHH unsupported Image Type...

You all could totally allow me to upload into an HTML6 Canvas with WASM, which I would suggest Simply Strips out the Color Positional Data; Storing it as a Binary Format - and then when you go to Display it; simply Read that Fetched Binary into a Linear Memory Sequence, as SetPixel Commands into the Canvas API...You do not REALLY need the WASM...But WebAssembly! (I guess it was the File Type.)

Được hỏi bởi Volu-t-io-n-era-rit-ly 2 tháng trước

Được trả lời bởi Volu-t-io-n-era-rit-ly 2 tháng trước

  • Đã giải quyết

Mozilla isn't able to download anything larger than 1GB files

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed t… (xem thêm)

For context, I accidentally made my root D: folder into the downloads folder and during this time I was still able to download using firefox. But when I finally changed the folder to my default one, firefox stopped being able to download anything larger than 1gb files. I can still download small images but anything larger than that I can't download. Else, it would only just show "Failed" in the downloads bar.

I've tried: 1. Changing the download location

>Also tried reindicating my download location

2. Turned off dangerous downloads 3. Putting an exception to the sites I try download from 4. Clearing the downloads 5. Tried troubleshooting mode 6. Restarting my computer 7. Restarting Firefox

I can't download on firefox but the same files I can download on Chrome.

Được hỏi bởi Chorsa Alterna 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

How to completely disable website translation?

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone kn… (xem thêm)

This question was already posted and badly answered in 2016. Now things have changed a lot and Firefox DO try to translate everything which is quite annoying to anyone knowing more than a single language. No extensions related. I need to completely disable that. My firefox is up to date: 118.0.1 (64-bit).

Thank you Arturo

Được hỏi bởi arturoshaw 4 tháng trước

Được trả lời bởi TyDraniu 4 tháng trước

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  • Đã lưu trữ

NBA Games won't load in firefox . they work fine though in chrome and edge

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , whe… (xem thêm)

Hello, I have problem playing nba matches on watch.nba.com (all the videos on the website included) I can play them fine in chrome and edge but firefox seems unable , when I click watch nothing happens. it stays in the same page and the same layout

Được hỏi bởi . 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (xem thêm)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Được hỏi bởi HalFx64 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Where did Page Setup / Margins & Header/Footer go?

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:c… (xem thêm)

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Được hỏi bởi sludge7051-x 3 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 3 năm trước