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Firefox Lockwise says I have 158 saved logins, but when I select "Logins and Passwords" nothing shows up

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acro… (xem thêm)

I have searched every support post that has anything remotely to do with my problem. I have tried booting in safe mode, downloading Firefox ESR and performing folder acrobatics with key3 and key4 files, I have disabled my anti-virus software. To no avail.

This morning, I was forced to log back in to my Firefox Browser "due to security reasons" and when I did all of my logins and passwords were gone. if I go to about:protections and scroll to the bottom of the page, Firefox Lockwise tells me that I have 158 passwords saved securely. But if I go to Logins & Passwords, there are only the 5 passwords that I have saved today since the issue began.

I NEED HELP!!!!!

Asked by tjwilson1987 1 tháng trước

Last reply by cor-el 1 tháng trước

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MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (xem thêm)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 2 tháng trước

Answered by Phayden 1 tháng trước

firefox 73 profile location problem

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my prefe… (xem thêm)

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Asked by mikebravo 4 tháng trước

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Still Not Working!

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9… (xem thêm)

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9. Yes 9, as Microsoft couldn't repair Windows 7 to get a later version installed. Anyhow, after my motherboard became erratic and the replacement meant Win 7 no longer worked at all, I decided it was time to 'upgrade' to Win 10. After a complete reinstall of my software from scratch I realised just how bad Edge is and thought I might see how Firefox was holding up. I thought the sync could be useful and was getting on with it until 68.0.1! Since updating to this version automatically (the settings in options still do not work), it appears it is updating/resetting itself after every reboot. It restores the defaults and behaves as if it has just updated each time. Also after doing this for five times it appears to have broken ADBlock which advises it cannot work any more. I have had to uninstall it to get the tab to stop. So, as my questions were never answered previously, I'll ask again: 1. How do I get Firefox to stop updating itself? Options 'check for updates but let you choose when to install them' clearly still doesn't work as it updates regardless. 2. How do I get to keep my preferences. Having to go through them all each time Firefox updates is a pain. Surely it cannot be too much to create an ini file? 3. How do I convince Firefox not to keep installing version 68.0.1 over itself? 4. As Adblock no longer works in this version (I'm sure they are pleased with this result), what good alternatives are there?

Asked by AnnieBody 11 tháng trước

Answered by Jeremy Sanders 11 tháng trước

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Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (xem thêm)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 1 năm trước

Last reply by FredMcD 1 năm trước

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Reinstalled and I am unable to restore my old password files.

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able… (xem thêm)

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able to import my bookmarks from a previously exported backup. Here's the fun part...I am unable to find the new profile folder so I can copy my old password files into it. The new folder has only 6 folders and 1 file in it whereas the old profile folder had about 19 folders and 52 files. The 2 files I need to copy back into my new profile folder are logins.json and key4.db. So far I have been unable to Google any helpful support articles so I decided to try Mozilla support directly. I am desperate to restore my old files because if I have to manually copy passwords from a different Firefox installation it will take a loooong time.

By the way, the original issue of Firefox not loading has occurred on my other computer as well. Is the new version broken?

Asked by Chaffee 1 năm trước

Last reply by cor-el 1 năm trước

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Firefox updated to latest version and everything is gone. How can I restore?

This is not the first time either! My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and h… (xem thêm)

This is not the first time either!

My bookmarks are gone, my previous session is gone and I cant remember the pages I had open, my search engine that I want to add, and have always had, doesnt come up on their pages except as a theme, which I dont want... I am really really pissed that this keeps happening

I need all my stuff for my work and I have no idea what I had and its all gone...Likely 200 bookmarks for one thing and about 20 tabs

WTF! I need some help here to restore EVERYTHING I had. It was bad enough with this other add on nonsense and now this?

Asked by furfamilygirl 1 năm trước

Last reply by cor-el 1 năm trước

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Firefox can't find profile folder and I tried all fixes found so far.

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several … (xem thêm)

I have deleted firefox and renamed the profile folder and init folder then reloaded firefox. Get the same error message can find profile folder. I have done this several times. Help - I love firefox and this is the first issue. I have downloaded the latest update just before things went south. RN

Asked by rnewland 1 năm trước

Answered by cor-el 1 năm trước

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firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (xem thêm)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 năm trước

Last reply by FredMcD 1 năm trước

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Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (xem thêm)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 năm trước

Last reply by cor-el 1 năm trước

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bookmark libary missing but sqlite is ok

tried most bookmark solution no change import/backup is broken? say unable to process file Places Database > Task: checkIntegrity + The places.sqlite database is sane… (xem thêm)

tried most bookmark solution no change import/backup is broken? say unable to process file Places Database > Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Asked by Specter2 1 năm trước

Answered by cor-el 1 năm trước

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Crash at startup for one specific user on Mac

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6). Firefox goes fine on my profile (administrator) and on a "test" pro… (xem thêm)

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6).

Firefox goes fine on my profile (administrator) and on a "test" profile I specially created to test Firefox.

On my wife's profile (the problematic one), a crash report window appears every single time.

I tried to boot in Safe mode. It is impossible to even boot that way. When I click the to start in Safe mode, the crash window appears.

I deleted Firefox and reinstalled it. No solutions there either.

I ran a malware detector. Flashback malware was detected and destroyed.

Here is a copy of the detailed error message :

AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 BuildID: 20181114214635 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1543160933 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1543158751 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 333 StartupCrash: 0 StartupTime: 1543160930 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181114214635","version":"63.0.3","vendor":"Mozilla","displayVersion":"63.0.3","platformVersion":"63.0.3","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":5,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3060,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"17.7.0","locale":"fr-CA"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x9488","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 9:"Gecko_IOThread",10:"Timer",11:"Socket Thread",12:"JS Watchdog",13:"JS Helper",16:"JS Helper",15:"JS Helper",14:"JS Helper",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Compositor",24:"VRListener",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",30:"DOM Worker",34:"StyleThread#1",33:"StyleThread#0",35:"StyleThread#2",37:"StreamTrans #21",34:"StreamTrans #22",35:"StreamTrans #23",38:"ImageBridgeChild", Throttleable: 1 UptimeTS: 3.46586205 Vendor: Mozilla Version: 63.0.3 useragent_locale: fr

Thanks for nay advice that could help me solve this problem.

Asked by mftmft 1 năm trước

Last reply by FredMcD 1 năm trước

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Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (xem thêm)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Asked by Keyless 1 năm trước

Last reply by FredMcD 1 năm trước

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Transfer Firefox profile information to a new computer

I have a new computer and I had previously saved a backup of the files of my Firefox profile. I followed the steps in this article: https://support.mozilla.org/en-US/kb/b… (xem thêm)

I have a new computer and I had previously saved a backup of the files of my Firefox profile. I followed the steps in this article: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles but it didn't work, none of my settings or bookmarks are in place. The backup profile had a different name so I copied the contents and I used the default profile that was created instead of creating a new one. Why didn't it work? Does it matter that I'm using the same profile from the backup on a different new computer as well?

Asked by qwigoqwaga 1 năm trước

Answered by jscher2000 1 năm trước

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What do I do with the ca3phnff.default-1533205453525 folder?

I pressed reset Firefox I found that folder in old firefox data folder I've already tried uninstalling and reinstalling so Firefox can find it's profile … (xem thêm)

I pressed reset Firefox

I found that folder in old firefox data folder

I've already tried uninstalling and reinstalling

so Firefox can find it's profile

Asked by L.E.Hayes 1 năm trước

Last reply by cor-el 1 năm trước

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how do override firefox on a site I want to bookmark that is listed as untrustworthy

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these s… (xem thêm)

I use a number of sites almost weekly for my business. I have been able to bookmark links on Chrome but when I try to do the sale for Foxfire, I get an error that these sites are not trustworthy and cannot be saved. How do I override this problem so I can save these bookmarks or do I need to go back to Chrome?

Asked by biznetguy 1 năm trước

Answered by jscher2000 1 năm trước