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  • Đã giải quyết

Youtube video small on the left

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as t… (xem thêm)

I must have pressed a shortcut to make this happen (Firefox zoom is default 100%), video is small and on the left, you can see that the progress bar is the same size as the video.


Thanks in advance :)

Được hỏi bởi Cynical Possum 4 ngày trước

Được trả lời bởi cor-el 4 ngày trước

  • Đã giải quyết

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (xem thêm)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Được hỏi bởi feifang feng 4 ngày trước

Được trả lời bởi zeroknight 4 ngày trước

  • Đã giải quyết

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (xem thêm)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Được hỏi bởi apolglaze 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (xem thêm)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Được hỏi bởi FireFoxSucks 3 ngày trước

Được trả lời bởi FireFoxSucks 2 ngày trước

  • Đã giải quyết

Windows defender Trojan and cache

Hey all, Last night I made the mistake of clicking a sketchy link on twitter thinking what it was some meme site( the person who tweeted is someone I know personally so … (xem thêm)

Hey all,

Last night I made the mistake of clicking a sketchy link on twitter thinking what it was some meme site( the person who tweeted is someone I know personally so I thought it was safe) once I clicked on it, I wasn’t redirected to the site so I thought it was weird then once I learned that he deleted it because it was compromised. I got scared and I was running scans through Microsoft defender. After the full scan it said that it detected Trojan:HTML/Phish!pz and the affected files where C:\Users\….\Local\Mozilla\Firefox\Profiles\cq0glqqq.default-release\cache2\entries. I deleted my cache a few hours later than I should.

So I reached out to a friend and they told me that it was probably was a false flag and I didn’t need to delete my cache. But I’m nervous that it’s an actual threat and I should do more to ensure my computer is completely safe. Also probably a lot of grammar mistakes I haven’t slept since I got this information.

Được hỏi bởi PeachMan19 2 tháng trước

Được trả lời bởi James 1 tháng trước

  • Đã giải quyết

Double scrolling since v117.0

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Fir… (xem thêm)

Since v117 update I noticed pages scroll way more. With one scroll they do double the amount of lines then previously. I thought I was seeing things, so I reinstalled Firefox v116.0 to make sure and confirmed it was scrolling less with the previous version. I found a setting "mousewheel.system_scroll_override.enabled" set to 'true' by default. Switching to 'false' fixes the scroll amount, but when I was back on v116.0 I checked that setting there and it was also set to 'true' by default, yet no double scrolling. So I have no idea what could cause this issue. Maybe something was 'fixed' with this setting and now it's applied correctly? Or should nothing change with scroll amount when updating from 116 to 117?

Được hỏi bởi guniu 5 tháng trước

Được trả lời bởi zeroknight 5 tháng trước

  • Đã giải quyết

Suddenly cant delete emails in outlook.live.com

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave… (xem thêm)

Starting this morning I suddenly cant delete or mark emails as read in Outlook.live.com. Even if I open an email, and it appears as read after that, if I refresh or leave the page and come back, its marked as read again.

I tried dropping all add-ons (a kill switch to drop all add-ons and re-activate them is still a feature I feel Firefox needs, I have to click every single one of them every time) to no avail.

I was in the process of writing this question on the Microsoft forums (which is usually like whizzing in the wind) when I thought to try a different browser. I had zero issues and Outlook.live.com worked perfectly normal on Microsoft Edge.

This HAS to be a bug in a recent update in Firefox

Được hỏi bởi Adrenoreceptor 1 tháng trước

Được trả lời bởi Adrenoreceptor 4 tuần trước

  • Đã giải quyết

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (xem thêm)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Được hỏi bởi Zhenggli 3 tháng trước

Được trả lời bởi Zhenggli 3 tháng trước

  • Đã giải quyết

Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (xem thêm)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Được hỏi bởi cs14 2 tuần trước

Được trả lời bởi cs14 2 tuần trước

  • Đã giải quyết

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (xem thêm)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

Được hỏi bởi BJ78 2 tuần trước

Được trả lời bởi cor-el 2 tuần trước

  • Đã giải quyết

Firefox doesn't remember windows 11 taskbar settings.

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue … (xem thêm)

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue that no other open program has. I have firefox pinned to my taskbar (image 1.) When I click it (image 2) it's supposed to expand into a full size tab but it stays as just an icon.

But when I right click and open taskbar settings, firefox remembers that I have combine task bar set to off and correctly expands into a full tab (image 3.) I'm not sure if this is a firefox issue or a general windows issue. Thanks for any info anyone can provide.

Được hỏi bởi ahavell 1 tháng trước

Được trả lời bởi zeroknight 1 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

Icon Firefolx on the screen

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the pro… (xem thêm)

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the problem? Regards, Erwin

Được hỏi bởi rueduscheid 2 năm trước

Được trả lời bởi cor-el 2 năm trước

  • Đã giải quyết
  • Đã khóa
  • Đã lưu trữ

Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (xem thêm)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Được hỏi bởi Steve Goncalves 2 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

access to michaels crafts store denied

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server. Referenc… (xem thêm)

Why am I denied access to Michaels craft store. this is the message I receive. You don't have permission to access "http://www.michaels.com/?" on this server.

Reference #18.beeb7068.1641080631.1ce8b9b5

Được hỏi bởi juice4u 2 năm trước

Được trả lời bởi Chris Ilias 2 năm trước

  • Đã giải quyết
  • Đã lưu trữ

userChrome.css not working

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozill… (xem thêm)

I'm trying to take off this "Extension (Tabliss)" tag on my url. I have followed the instructions down below from another Firefox support forum: https://discourse.mozilla.org/t/make-addressbar-text-extension-name-of-the-extension-shorter-or-hide/28026/3

The instructions I followed are listed below:

"Users can apply custom style rules to modify Firefox’s toolbar area by creating a userChrome.css file. This takes about 10 minutes so when you have time to take it slowly and carefully:

(1) Set up your chrome folder and userChrome.css file following the five six steps in this article:

https://www.userchrome.org/how-create-userchrome-css.html 45

I have a boring video there if you like demonstrations.

(2) This is the code to paste into the file. You can edit the file using Notepad or a better editor. Make sure to keep it in a plain text format with a .css file extension (not .css.txt).

See improved rule down in: Make addressbar text "Extension (Name Of The Extension)" shorter or hide

/*
   Hide Extension Name in the identity area unless
   hovered for half a second (updated for Fx80)
*/
#identity-box.extensionPage #identity-icon-labels,
#identity-box.extensionPage #identity-icon-label {
  visibility: collapse !important;
  transition: visibility 250ms ease-in-out;
}
#identity-box.extensionPage:hover #identity-icon-labels,
#identity-box.extensionPage:hover #identity-icon-label {
  visibility: visible !important;
  transition: visibility 250ms ease-in-out 500ms;
}

(3) Firefox should read the file at its next startup and apply it to every extension page you load."

Edit: So, yeah, I need help getting this tag off. I'm new to Firefox so it could be something obvious I'm missing. I have also tried CTRL+SHIFT+R to reload the page for changes and also closed and reopened my Firefox entirely.

Thanks in advance.

Được hỏi bởi MaxwellQ 3 năm trước

Được trả lời bởi Wesley Branton 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instruct… (xem thêm)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Được hỏi bởi Mr.K 3 năm trước

Được trả lời bởi Mr.K 3 năm trước

  • Đã giải quyết
  • Đã lưu trữ

How to make "Say hello to a new Firefox" not appear next time I open Firefox

Hello, I'm using Firefox 91.4.1esr (64-bit) from Debian repositories on Bullseye. Every time I open Firefox, a window with a greeting message appears ("Say hello to a ne… (xem thêm)

Hello,

I'm using Firefox 91.4.1esr (64-bit) from Debian repositories on Bullseye. Every time I open Firefox, a window with a greeting message appears ("Say hello to a new Firefox"), and it doesn't matter if, as asked by that window, I choose a theme or not. Is this issue related to my settings? Is this a Debian issue? Is it possible to stop that window from reappearing?

Thanks in advance. And many thanks for making Firefox (I've been using it for so many years I can't recall when I tried it for the first time).

Esteban

Được hỏi bởi lucchesi.esteban 2 năm trước

Được trả lời bởi lucchesi.esteban 2 năm trước