Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (xem thêm)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 2 ngày trước

Last reply by u.yilmaz91 2 ngày trước

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (xem thêm)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 1 tuần trước

Last reply by FredMcD 4 ngày trước

Firefox 77.0.1 crashing with OS 10.15.5

My Firefox crashes frequently with iOS 10.15.5, the newest iOS. This happens especially after a period of rest when I am not using my mac. Performing a Force Quit often h… (xem thêm)

My Firefox crashes frequently with iOS 10.15.5, the newest iOS. This happens especially after a period of rest when I am not using my mac. Performing a Force Quit often helps, for a while, but sometime I have to reboot because Firefox is not responding. In fact, a regular Restart sometimes doesn't even work, and I have to press the off/on button. Yesterday I deleted Firefox and reinstalled it. No change in problem.

Is anyone else experiencing these problems.

Asked by cadam 4 tuần trước

Last reply by AliceWyman 4 tuần trước

  • Đã giải quyết

Updating MacOS removed Firefox

Today I update MacOS Catalina and the same as the update some weeks ago Firefox is removed. I could not find the app anymore (the dock presented a big ? at the place wher… (xem thêm)

Today I update MacOS Catalina and the same as the update some weeks ago Firefox is removed. I could not find the app anymore (the dock presented a big ? at the place where firefox was.) Last time I downloaded and re-installed Firefox, but today again all is gone after the automatic update of Catalina. On my iPad and iPhone there are no problems. Now I did remove all remaining Mozilla files on the Mac and are prepared to download again.


Why is the app removed? Or must I adjust the installation

Asked by bentrompert 1 tháng trước

Answered by AliceWyman 1 tháng trước

Internal microphone not available for Google Hangouts?

In Firefox Gmail, trying to use Google Hangouts to call and the microphone is not available. I've added a picture of how it looks in Safari and Chrome with the same Gmail… (xem thêm)

In Firefox Gmail, trying to use Google Hangouts to call and the microphone is not available. I've added a picture of how it looks in Safari and Chrome with the same Gmail account. Yet in Firefox the microphone option is not available (see pic).

I've tested all the mac functions and the Built-in Microphone works in for dictation, FaceTime, Skype, etc. It Also works well in Safari and Chrome, just not in Firefox.

Anyone has a solution?

Asked by radu.neacsu.jr 2 tháng trước

Last reply by radu.neacsu.jr 2 tháng trước

I downloaded Firefox to my mac. It works for 7-10 days then stops. I uninstalled it & downloaded it several times. However it continues to stop running?

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall i… (xem thêm)

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall it, and reinstall it. Again it works for 7-10 days then will not open at all. I have gone through these install / uninstall processes at least 10 times. Yet after 7-10 days Firefox will not open. What is causing this, and how can I keep Firefox working continuously on my Mac? Thank You. WA

P.S. - I am sending this question from a Windows 10 computer because I cannot open Firefox on my Mac.

Asked by woajet777 4 tháng trước

Last reply by FredMcD 2 tháng trước

  • Đã giải quyết

Firefox windows suddenly lose all clickable buttons?

Honestly, idk how this started. None of my extensions are new. I didn't install any Apple updates (I'm on a Mac, data posted below). I tried rebooting in safe mode, whic… (xem thêm)

Honestly, idk how this started. None of my extensions are new. I didn't install any Apple updates (I'm on a Mac, data posted below).

I tried rebooting in safe mode, which worked. But now it's happening every other time I a window, and the only fix is to quit and restart.

Here's a screenshot so you can see more easily. https://www.dropbox.com/s/10xv6t0wvwo7z3j/Screenshot%202020-03-29%2009.56.11.png?dl=0 (also uploaded below)

As you can see, the open/minimize/close buttons are gone, and I can't click any of the extensions, type, open the Help sidebar, etc.

Asked by ajay.dave.35 3 tháng trước

Answered by FredMcD 3 tháng trước

I can't get Firefox to start at all on my Mac. I've updated my system, uninstalled & reinstalled multiple times, and deleted my profile. Fix?

As the question says. I updated my Mac (2018 MacBook Pro) to the most recent OS (Catalina), I've uninstalled and reinstalled Firefox like 6 times, cleared my trash and an… (xem thêm)

As the question says. I updated my Mac (2018 MacBook Pro) to the most recent OS (Catalina), I've uninstalled and reinstalled Firefox like 6 times, cleared my trash and any and all Firefox files, and deleted all profiles, made a new default one, and then deleted that one when it still wouldn't start, and restarted my laptop more than once. I cannot seem to get it to start no matter what I do! I've tried every fix I can find online. Every time I try to launch Firefox, it appears in the dash for a second and immediately shuts down. Trying to start in Safe Mode doesn't work either. Firefox used to work, but then I force quit it *once* because I was quitting all applications I wasn't using. Now it won't work at all no matter what I do. How do I fix this?

Asked by Cyndaquil 3 tháng trước

Last reply by Cyndaquil 3 tháng trước

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (xem thêm)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 4 tháng trước

Last reply by Roland Tanglao 4 tháng trước

Firefox suddenly won't open on Mac, despite clean reinstall

I am having a similar ongoing issue with Firefox refusing to open, and none of the fixes I've seen in this forum have worked. When clicking the icon it bounces once and t… (xem thêm)

I am having a similar ongoing issue with Firefox refusing to open, and none of the fixes I've seen in this forum have worked. When clicking the icon it bounces once and then disappears from the dock. Honestly, this started happening about August 2018, and in my troubleshooting decided to give the Developer edition a try, and for some reason that one worked so I stuck with it.

Shortly thereafter (a week or two) whenever I closed down the Mac, Firefox Dev wouldn't re-open. Deleting and reinstalling would work, but I'd have to re-set all my settings, re-activate the theme, etc., and all the browsing history would be lost. So, since then I would rarely shut it down.

A few days ago I had to shut the Mac down completely, but this time Firefox Dev wouldn't open after re-installing. Oddly, I tried regular Firefox again as a solution, and it opened this time. I tested it out by shutting the Mac down completely, then restarting, and it retained all of the settings! I was really glad to once again be able to shut down my laptop at the end of the day without the headache of having to reinstall and re-set everything.

Then this morning, boom - back to the same nonsense, except now it won't open at all. Neither the regular FF or the Developer edition will work. I've done clean uninstalls to see if that was the problem, as in: removed them from the Applications folder, removed them from the Downloads folder, removed the /Firefox folder from user/Library/Application Support/, and emptying the Trash.

I saw in one Support post to delete the fbplugin file, 'as that had been causing Firefox to crash'. The closest I found to an 'fbplugin' file was a bundle-config.1 file, which contained 'fbplugin' throughout the file code numerous times. I renamed it temporarily, but didn't delete it. That didn't help the non-opening problem either.

I also tried installing Firefox v 71, same result as the others.

Keep in mind after attempting all of these solutions of deleting, reinstalling, changing file names, etc., I did a complete shutdown and restart. Also, I have not downloaded, updated, or changed anything since last week's phenomenon of regular Firefox beginning to work again. So I'm completely stumped and would appreciate any help. I'm currently running macOS Catalina 10.15.3. TIA.

Asked by greenguy515 4 tháng trước

Last reply by greenguy515 4 tháng trước

Why I can not open firefox when it have a new update.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/… (xem thêm)

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

Asked by surdet 4 tháng trước

Last reply by FredMcD 4 tháng trước

Issues when opening links from different applications.

When opening a link from a different application, like slack, the keyboard shortcuts like new tab and refresh do not do anything, and the left click menu is empty except … (xem thêm)

When opening a link from a different application, like slack, the keyboard shortcuts like new tab and refresh do not do anything, and the left click menu is empty except for the snapshot button.

This only seems to happen if firefox is not already open and the clicking of the link opens firefox.

Asked by Robert 4 tháng trước

Last reply by FredMcD 4 tháng trước

Firefox leaves this installer on my desktop? Even after dragging it to my application folder. WHY?

When I install Firefox and it finished I get the window to drag the application into my applications folder. after it copies I close the window and drag the installer to … (xem thêm)

When I install Firefox and it finished I get the window to drag the application into my applications folder. after it copies I close the window and drag the installer to the trash. when I open Firefox browser however the installer ends up back on my desktop. Ive even uninstalled Firefox because of this... so I thought and the installer still randomly pops back up on my desktop. How do I end this annoyance?

Asked by Kena 5 tháng trước

Last reply by cor-el 5 tháng trước

Firefox stops being able to visit websites after every update, seems to take a day to get back to normal.

When Firefox updates, it's an extremely frustrating experience. Enough so that I'm about ready to switch over to Chrome (I already use it for work). Every single time, we… (xem thêm)

When Firefox updates, it's an extremely frustrating experience. Enough so that I'm about ready to switch over to Chrome (I already use it for work). Every single time, websites suddenly can't load and all my extensions stop working. It's happening now! I'm writing this from Chrome.

I'm frankly not sure when or why websites start loading again, but it seems to take about a day for things to get back to normal. I've tried closing and reopening Firefox, but that doesn't seem to do anything. It just takes time. I have a 2017 MacBook, OS Catalina 10.15.3.

Is this a known issue? I see all kinds of possible solutions when I try and look for some myself, but oftentimes the OP says they didn't work and then people offer other solutions. I'm wondering why this seems to happen, and if there's a suggestion for how to fix it once and for all—I've never had this problem with Chrome.

Asked by alexandralash 5 tháng trước

Last reply by cor-el 5 tháng trước

I am getting very tired of having to log in to Firefox *EVERY* *SINGLE* *FREAKING* *TIME* I reopen the browser on my new MacBook Pro - HELP!!!

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since be… (xem thêm)

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since been deleted, so I'm pretty sure it's not running from that. I went and looked at "application binary" and it gave me a headache, plus there was no indication in the prior "support" replies of what the changes I might or might not observe therein would mean, so I was unmotivated to keep turning Firefox off and on and then checking to see if any of the characters in the very long text string had changed. I seem to have about 10 profiles, none of which have been created by me on purpose. I tried opening a couple of them, and got messages about various updates Firefox wanted to perform, but none of the opening screens had my information loaded. I've just lost a half hour of my life down this rathole this morning, and I still haven't gotten around to completing the search which was the reason I opened Firefox this morning in the first place. Imma have to go back and use Safari I guess, since Safari isn't suffering from "Susan Amnesia"

Asked by Susan Knowles 5 tháng trước

Last reply by cor-el 5 tháng trước

Cannot find profile with bookmarks, etc.

Had to reinstall Firefox for Mac because of constant force quits, now I can't find my latest profile that includes bookmarks, etc. Tried using Time Machine back up. Trie… (xem thêm)

Had to reinstall Firefox for Mac because of constant force quits, now I can't find my latest profile that includes bookmarks, etc. Tried using Time Machine back up. Tried reinstalling again. No difference. Please be kind. The fact that I own an iMac should indicate that I am tech-impaired. ;-)

Asked by TKnaub 5 tháng trước

Last reply by TKnaub 5 tháng trước

  • Đã lưu trữ

Why won't Firefox open at all?

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open … (xem thêm)

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open at all. I have tried uninstalling and reinstalling AND I even tried to downgrade back to 70.0.1 and it STILL didn't work. It won't even open in Safe Mode.

Asked by kanegaroo89 6 tháng trước

Last reply by FredMcD 6 tháng trước

  • Đã lưu trữ

Display issue since Firefox crash/update

I had Firefox running for days, maybe even weeks without restarting on my MacBook Pro. Then Firefox crashed and restarted in an auto-installed update a couple of weeks ag… (xem thêm)

I had Firefox running for days, maybe even weeks without restarting on my MacBook Pro. Then Firefox crashed and restarted in an auto-installed update a couple of weeks ago. Firefox was unusable for me from then on. It looks like the display is shifted down half a screen, so the bottom of the window is drawn at the top and the top of the window is drawn at the bottom. Mouse-interaction still functions as if the display did not shift, so it is challenging to click around.

I've cleared out everything. Every application settings folder and profile folder I could find, removed Firefox altogether and installed an older version of Firefox. This works right up until an update is installed again. I also made sure I updated OSX to the latest version. The last couple of weeks I've been using Firefox Firefox 61.0b8 without any problems (I disabled auto-updates). But when I installed the latest Firefox version again today, same problem popped up. I'm all out of ideas right now.

Asked by Onno 6 tháng trước

Last reply by Onno 6 tháng trước