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Unable to recover bookmarks and previous data after reinstall (even after backup)

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore fro… (xem thêm)

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore from the backup, it does not work. All my bookmarks and previous data are still missing. How can I fix this and recover my information?

Được hỏi bởi Ayush Chaudhary 2 ngày trước

Firefox updated on its own and all my data...bookmarks...etc are GONE! WTF????.

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't … (xem thêm)

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Được hỏi bởi Michael Arnold 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

Can't find Page to enter account recovery key

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that… (xem thêm)

I have spent the last half hour searching with Google and on Muzila help – everywhere that I can possibly think of and every combination of words and every hit I get that supposedly is the instructions on how to recover sync by entering my account recovery key NEVER leads to a page where I can enter my account recovery key.

HELP!

Thanks!

Được hỏi bởi antphbgpo 1 tháng trước

Lần cuối trả lời bởi Paul 1 tháng trước

eBay listing pages stopped working

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like… (xem thêm)

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Được hỏi bởi vixy 2 tuần trước

Lần cuối trả lời bởi t.r.ernst 2 tuần trước

Firefox hanging, VPN shutting itself off

I'm running Firefox 144.0.2 (64-bit) on a Mac using Sequoia 15.4.1 OS. At the most recent Firefox update, I added VPN. Since then, I've had a problem with Firefox hangi… (xem thêm)

I'm running Firefox 144.0.2 (64-bit) on a Mac using Sequoia 15.4.1 OS.

At the most recent Firefox update, I added VPN.

Since then, I've had a problem with Firefox hanging. Not immediately but after varying amounts of time, 20-60 minutes. I get an "Out of Application Memory" pop-up but the usage for both Firefox and other elements are well within normal range, not high. It's completely frozen and the only way out is to do a Force Quit.

There are times when doing a shut down I notice that VPN has somehow been turned Off and once I saw a message of Background Service Error attached to it.

Having to constantly re-start Firefox is a major pain. Oh-- I did turn off the background AI thing under Tabs. I hate AI and try to turn it off everywhere I find it. A resource suck and bad for the planet.

Any help appreciated.

Được hỏi bởi jimbrunet1 4 ngày trước

Lần cuối trả lời bởi jimbrunet1 2 ngày trước

  • Đã giải quyết

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (xem thêm)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Được hỏi bởi cecchijac 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (xem thêm)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Được hỏi bởi Stabdys 2 tháng trước

Lần cuối trả lời bởi Agent virtuel 2 tháng trước

  • Đã giải quyết

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (xem thêm)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Được hỏi bởi zach.cannon 2 tháng trước

Được trả lời bởi George Kitsoukakis 2 tháng trước

HDR Firefox Mac?

Hi folks, New to Mac. I have HDR in Safari, but cannot find out how to enable in FF 140 ESR. I do have Wide Gamut enabled and working. Is there a way to turn this featu… (xem thêm)

Hi folks,

New to Mac. I have HDR in Safari, but cannot find out how to enable in FF 140 ESR. I do have Wide Gamut enabled and working.

Is there a way to turn this feature on?

Thanks!

~Bob

Được hỏi bởi in4m8n 1 tháng trước

Lần cuối trả lời bởi TyDraniu 1 tháng trước

Google Chat and Google Calendar loading issues

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never … (xem thêm)

I am on Mac and our company uses Google Workspace tools. Over the past few weeks my google pages are continually loading and lose connectivity. When I run Chrome I never have this issues.

143.0.4 (aarch64) Version

I ran developer tools network. I see lots and lots of ns_binding_aborted errors.

What can I do to ensure Google plays nicely with Firefox. I really don't want to use Chrome but this issue is making it hard to use.

Please help

Được hỏi bởi Bryn Dearborn 4 tuần trước

Lần cuối trả lời bởi Denys 4 tuần trước

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (xem thêm)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Được hỏi bởi Jarmila Gorman 1 tuần trước

Lần cuối trả lời bởi Paul 1 tuần trước

cant browse on sas.se

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se kind regards Jan Collborg Pardon Our Interruption As you were… (xem thêm)

Hi again, your answer didnt help - below you see the message I get when trying to book a flight on sas.se

kind regards Jan Collborg

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled cookies in your web browser.
   A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled and complete the CAPTCHA below.

Được hỏi bởi collborg 4 ngày trước

Lần cuối trả lời bởi Paul 4 ngày trước

PayPal says blocked.

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit) As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "block… (xem thêm)

Running an old Mac mini and Catalina. Firefox 128.14.0esr (64-bit)

As of today I can't log in to PayPal from my desktop using Firefox as my browser, it says I am "blocked" I spoke to Paypal and the account is fine. From the same machine and the same internet connection, I can log in with Safari and do not get the Blocked message. I can log in via Safari and my iPad. I can log in with ethernet or WiFi (different ISPs, one BT, one Spitfire) as long as it isn't Firefox.

All signs point to the old browser. Can/will this be fixed? Cheers,

Mary Anne

Được hỏi bởi ma9 2 tháng trước

Lần cuối trả lời bởi tibby8me 1 tuần trước